Was able to squeeze me in before closing to install some brake pads when every other shop in town…read moreturned me away.

Fair & Honest, The family takes all the cars there whenever a light comes on. Great open…read morecommunication.

This place is now called Central Automotive…read more A family member, who works a full-time job during the week, took on a second job, working 12-hour nursing shifts every Saturday and Sunday for months without a single day off, just to save enough money to surprise her husband with a Jeep for his 40th birthday. It was an incredible sacrifice, and she was so excited to make this gift special. She brought the Jeep to Central Automotive several times for repairs and maintenance to get it ready. On June 24, she returned because the check engine light had come back on. The shop diagnosed additional repairs totaling about $1,000, which she authorized. On July 1, she picked up the Jeep to take it to the local Jeep dealership so they could clear a code the shop couldn't clear. That's when the dealership discovered the catalytic converter was missing--it had been stolen while the Jeep was in this shop's possession. When you leave your vehicle with a repair shop, you should be able to trust that it will be returned in the same condition, aside from the repairs you authorized. That basic expectation was completely shattered. A vehicle left in the care of a professional repair facility should not come back missing major components because it was left vulnerable to theft. Instead of taking responsibility and working through their insurance, the shop gave her the runaround for more than a week. She was first presented with an outrageous $8,000 estimate to replace the catalytic converter, then later offered a reduced quote of about $1,600, claiming they weren't charging labor. Regardless of how they justified the pricing, she still ended up paying out of pocket to replace a part that was stolen while the Jeep was in their custody. What makes this even more concerning is that vehicles are routinely left outside overnight despite the shop having multiple service bays where they could potentially be secured. If this is how customer vehicles are handled, then anyone considering leaving a vehicle here should understand that there is apparently no guarantee it will be adequately protected while in the shop's care. Customers entrust repair shops with some of their most valuable possessions, and that trust means taking reasonable steps to safeguard them--not leaving them exposed and then expecting the customer to absorb the loss if something is stolen. Before posting this review, I reached out to the shop myself in the hope that they would acknowledge what happened and make things right. Unfortunately, my attempt to contact the shop received no response, so small claims court it is. The financial burden was frustrating enough, but what was really heartbreaking was seeing the excitement surrounding this special birthday gift disappear. What should have been one of the happiest moments for their family became stressful, expensive, and deeply disappointing because of the shop's lack of accountability. Based on this experience, I cannot recommend this business. If you leave your vehicle here, understand that if something happens to it while it is in their possession, you may be left paying the price yourself.

Update: a friend wanted the vehicle to see if he could get it running in his spare time. A few…read moremonths later, he told me that I wouldn't believe what he found. He stated that he found three of the fuel injectors that weren't reconnected when Central Automotive was messing with the vehicle.. Once he reconnected the fuel injectors, the vehicle ran fine. So, basically we were out of vehicle due to the incompetence of this facility. If Tom, at Central Automotive, would have just checked his work, they should have found that and I would still have the vehicle today. Instead, I had to purchase another vehicle, which I did not want to do at the time. Update 2: Spoke with Tom today and his excuse for his lies about the vehicle not having oil in it was that he misspoke because according to the record he has it did have oil in it. His excuse for not reconnecting the 3 fuel injectors was because "we are human and humans make mistakes". But, honest, ethical humans would check their work to make sure they had not made a mistake when asked to do so. Which he would not. And, they would not suggest that I trade a vehicle that they knew had issues. He asked what I wanted from him. I said to sincerely apologize and consider at least a partial refund. He said that he fixed my vehicle (he made it worse) and I already gave him a bad review. So that was not an option. Very dishonest, unethical person!!!!

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

I 100% recommend this company. Seth the tow truck driver was very professional. He had to tow a car…read morestuck in our yard and did not leave any wheel marks in the yard. Highly recommend. Will use again if we ever need tow service.

Seth was amazing ,he is a great asset to your company . Thank you so much for your help and…read moreunderstanding

We read the reviews for S&S Mobile Maintenance, called and spoke directly with Andrew and made an…read moreappointment. We offered to meet him where he lived or somewhere in between, but he was happy to schedule an appointment at our place and punctual in his arrival -- as good as his word! We were pleased with his professionalism, communication and completion of work. His price was reasonable. Andrew deserves five stars and more!

Amazing experience so far on the couple of jobs I've had done. The price and professionalism of…read moreservice will keep.me.comknb back for more whenever I need it. Great job.

Here's a polished, positive Yelp review you can use:…read more I've had a great experience every time I've gone to Grease Monkey in Salisbury, NC. I recently went in for an oil change and brake check, and the service was excellent from start to finish. The team was professional, quick, and very knowledgeable. What really stands out is their customer service--they genuinely look out for you and make sure everything is taken care of without trying to upsell unnecessary work. I always leave feeling confident that my vehicle is in good shape. The location is super convenient, and the whole process is smooth and stress-free. Highly recommend Grease Monkey if you're looking for reliable service and people you can trust!

Service is always great. Staff is friendly (Phil, Jesse, Jeff and Vincent). Been coming to these…read moreguys for some years now and I am not planning on going anywhere else. The prices are reasonable for the great work they do. I get all my oil changes and brake work done( when needed) and am very pleased with the work.

Very honest mechanic! I came back from the dealer after they had told me that I needed an alignment…read morewhich will cost me $120 and rear axle fix for about $2880 which was a ridiculous amount. I asked the local mechanic to see if this was true, he told me that I didn't even need an alignment nor my rear axle fix at all. I'm a young adult who doesn't know much about car and my car is a front wheel drive so I technically do not have an axle by my rear tires. I was surprised when he told me that. I didn't have any service done by them and it was my first time as well. I was really grateful that he was honest and told me everything I needed to know. Definitely will come back to have services done!

Very knowledgeable and does not over charge. They are quick with repairs and honest ( a hard find…read morein this business). Highly recommend - wouldn't use anyone else!

Higgins knows Subaru. Dealership wanted $95 an hour, JUST to find out what was wrong with our 2000…read moreOutback. Jimmie diagnosed and repaired it., INCLUDING the parts for $60. He has a LARGE collection of Salvage vehicles for parts if you need them. Not all mechanics get better the longer they are in business... I believe Jimmie has.

This was always my go to place for repairing my Subarus for over 16 years. But since Jimmy paced…read moreaway. It has steadily gone down the toilet! Horrible non existent communication, so many cars stacked up around bldg you cannot even get into the lot. So much Junk Kevin literally cannot even get a car in the shop! Seven weeks ago I shipped my car to Higgins Automotive from Holden Beach, NC at a cost of $350, after talking to Kevin about a Bad oil leak on my 2008 Outback 3.0, Kevin was going to pull engine and reseal. After three Weeks waiting with no communication from Kevin, and Several phone calls later I finally got him on the phone. He was rude, but said he could only replace my engine with a JDM engine for around $3,000. I agreed, I NEEDED my car back. Waited two more weeks with no communication. Could not get Kevin on the phone. I drove Four hours to his shop. 10:30 am, shop was locked up. Cars and parts everywhere. I found my Outback on the very Outside edge of his parking lot, windshield covered in leaves and dust, not locked up, with my Only set of keys and key fob sitting on the drivers seat in plain view!!!! Anyone could have stolen my car. After about 25 minutes Kevin came walking up, acting strange. Told me I could just take my car and leave!!! I asked what was wrong was he Mad at me or something?? He turned back toward me and said " did I say I was mad at you??? And walked away! He refused to talk. Acting Really Strange!!! I have known Kevin for Many Years. He has Never acted like this!!! Good News thou! I took my Outback to Duckworth Automotive in Charlotte, a few miles away. I found people who knew and Loved Jimmy Higgins, former mechanics, and even Jimmy's own Son working tat Duckworth Automotive now!!!! It was Incredible, Very Professional! And one week later my Outback was repaired!!! Incredibly Awesome Experience!!!!! As Awesome as Higgins Automotive was when Jimmy was alive it is ten times more Horrible now!

Always a pleasure working with this team ! They take good care of all my vehicles, send me timely…read morereminders for any services recommended and provide a quote for all services rendered that you can survey prior to authorizing. They always have my best interest in mind as well as my safety. They will also advise services okay be cheaper elsewhere, seriously, like wiper blades, nothing too technical. I cannot recommend them enough!

They did a good job in completing the 4 wheel alignment on my 2006 Toyota Corolla LE. I purchase 4…read morenew tires on this use vehicle I purchase recently and wanted to confirm the alignment. They completed the job in good time. If you are paying with a debit or credit card, there will be a 3% charge on the total bill. Bring cash if you want to save monet.

Very friendly and knowledgeable staff. Good pricing on services…read more Will come back here for my car service in the future!

Made an appointment for 8am for an inspection. After two hours and 30 minutes of waiting I decided…read moreI would take my car somewhere else.