Black's always provides me with excellent service. Always upfront with issues found with my vehicle.read more

Service was nice and pleasant Aunt as usual. Unfortunately, I had called the Friday before to make…read morethe appointment for Monday at 1 PM. When I came in, unfortunately, they did not have me in their system and said that it was the previous Friday at one. Which was also unfortunate because I didn't even call until 4 PM on that Friday my appt was supposed to be, to make the appointment for Monday. That was the only inconvenience and I know that I had to wait a little while because of it.

To the entire staff at Sudden Impact Collision and Repair 6330 Mooresville Rd Highway 150…read moreSalisbury, North Carolina (my angels) who rescued me on February 5,2026. While searching for an unfamiliar address in Rockwell, I ended up far from home. However, realizing that my gas gauge was nearly empty, I decided to find my way back home on Highway 150 Salisbury, North Carolina. Coincidently, I could not find an open gas station in sight! I began to panic as my tank was pinging a loud warning to refill. There was an avalanche of snow on both sides of the shoulder. Not to mention a busy two-lane dangerous highway. I quickly thought of pulling into Impact to ask if I could get a little gas to tide me over to the next gas station (over 2 miles away.) Fortunately, a very nice receptionist with a calm voice, Lori, assisted me. She received permission from Brian in which he quickly approved the request. I am so thankful that there are still many great people out here. I want to acknowledge your kindness and generosity. It meant the world to me I really appreciate your help. It is a blessing to know that there are still kind and caring people willing to assist people in need. I wanted to express my gratitude for your help and support today. It was greatly appreciated! A. Weaver

They did a good job in replacing my driver side mirror and pulling a deep dent on my driver side…read moredoor cause by a hit and run driver. The people were friendly. They got the job done nicely and the price of repair were reasonable. I would recommend their service. They also do auto repairs as well

Kinda disappointed, I have always had good service here, but this happened on March 5, 2026. My…read morecheck engine light was on, and I took the car in to be checked and inspected. Well, I added an oil change. Was asked about tire rotation and agreed if needed. Well, they had to do some major work, so didnt get approved on the Inspection. Was asked to drive the car a week and return because the light was on and needed to be reset, So took the car back today to get Inspected and guess what, Now I need tires and I dont care to buy tires but why charge me for rotating them 2 weeks before and not telling me, LIke I said always good service here and I trust the guys, But I just feel cheated on the tire rotation

Unbelievably friendly, professional, and knowledgeable staff. My husband and I have always…read morereceived excellent communication, upfront pricing, and excellent customer service from the owner and his staff. We have used Mooresville Service. Enter for several years and trust them completely. Their prices are very reasonable. They have never pushed repairs on us. If there are multiple repairs needed they will tell us which repair is of higher priority.

Burris Garage is a family run business in Kannapolis. They…read morehave a strong bond within the community. The shop is clean, organized and well maintained. When your vehicle goes in for maintenance you can rest assured they will repair your vehicle properly. The rate is standard for the industry. I'm pleased to give them "Five Stars."

I recently moved to Kannapolis within the last two months. I started noticing a grinding in my…read morerear brakes (that I probably let linger a little bit too long...), so I was anxious to try and find a local, reliable mechanic here in K-Town. After a quick google search I stumbled across Burris Garage, and I'm very happy I did. I called Doug right away and although he said his backlog of work was ~2 weeks, when he heard about the urgency of my issue he made accommodations to squeeze me in that same day! He was honest, prompt, and fair in his pricing--very transparent in the exact nature of the work he was doing and even showed me the old rotors after swapping them out for new ones. Hopefully I don't have any further 'issues' with my car, but if I do, I know exactly who my first call will be!

Service and quality of work are awesome. Mike and his team get it figured out and charge reasonable…read morefor their quality work.

Another satisfied review! Went to fix a problem with my older Toyota 4 Runners tailgate and inside…read morelights issue. Back gate would not open, lock or fully close. And my inside lights were malfunctioning, not sure how/why. Mike took the back gate apart (whoa, lol) and checked fuses, electrical and physical body issues. It turned out to be mostly physical issue and some electrical. Mike fixed it all and my bill was LOW, even with all the time it took to dismantle the gate, etc. A dealership would have cost a lot more and tried to up sell me. But I'm confident Mike would have let me know of any additional problems my vehicle had. Shelby is the office Queen and helped me as well. Mike did a great fix and all were very personable and nice people. Come here for an overall great experience ! TY Mike and Shelby.

On March 15, 2025, I dropped my 1946 Chevy truck off at Allen Automotive (also known as The Hot Rod…read moreShop). I was told the repairs would take a few weeks. The requested work included addressing a hard-start issue, a carburetor running rich, a fuel tank ventilation issue, and checking the passenger-side door. Instead, my truck remained at the shop for over three months and later had to be returned for additional repairs after I received it back in June 2025. Communication throughout this process was extremely poor, and I was informed there were staffing issues and too much work. Unauthorized work was also performed and charged to me. I was told the truck needed to be rewired due to electrical drain issues. During this process, several new problems occurred that were not present when I dropped the truck off, including malfunctioning door poppers, blown amplifier, non-working brake lights and cab light, fuel gauge, and tachometer. Interior components were removed and reinstalled improperly, resulting in the driver's-side door no longer closing correctly--an issue that did not exist before. While there, the truck also sustained clearcoat damage and paint chips on the driver's-side door. Multiple distributors and sending units were installed because I was told parts did not work, though it is unclear whether this was due to faulty parts or improper installation by Allen Automotive. After initially receiving the truck back, the newly installed gas tank leaked severely and had to be returned again, at which point I was told the wrong hose had been used. I was later informed the carburetor was bad, despite it being only a few years old with minimal mileage. After contacting the owner, Candace Bongiovanni, the truck was towed back to the shop due to safety concerns, including fuel pouring from the new gas tank, no brake lights, and stalling. When the truck was returned to me again, it continued to cut off. Additional issues remained, including door poppers not working correctly, the driver's-side door requiring force to shut, a non-working truck bed light, grease and paint dust in the interior, and loose interior parts left inside the truck. I later had the truck towed to another classic car repair shop for inspection of Allen Automotive's work and to get the truck running. At that time, the truck was completely dead and had to be winched onto the wrecker--an issue I never experienced before Allen Automotive worked on it. The second shop determined the carburetor and timing were severely out of adjustment after being adjusted by Allen Automotive and confirmed the carburetor was in good condition and did not need replacement, contrary to Allen Automotive's recommendation. They also stated the truck now requires a complete rewire, despite my having paid Allen Automotive to rewire it. Although the second shop was able to get the truck running as I requested, I am still left with unresolved issues that were not present prior to taking my vehicle to Allen Automotive, including the driver's-side door shutting hard, door poppers not working properly, cab brake light not working, and paint damage. Due to the amount of money I paid Allen Automotive (and in other fees like having my amp tested by an expert, towing, additional work elsewhere, etc...), I am having to have the repairs to damage caused by Allen Automotive done in increments. I am extremely disappointed with the quality of work, lack of communication, unauthorized repairs, and damage to my vehicle while it was in your care.

Today is December 22nd 2025. I took my 1995 Chevy C1500 to Allen Automotive "The Hot Rod Shop" 14…read moremonths ago to be lowered, fenders rolled, undercoat, engine bay painted, a 700 hp 6.0 LS stage 2 4L60E, and everything factory option to be hooked up to work as it should. Jerry Taylor was the guy in charge at that time but it was after the management change that they brought me in and Erik basically told me to take the truck like it is or they'll start racking up storage fees and eventually just keep the truck. I've had it for an hour and so far we have a front main seal leaking, cruise control don't work, the fenders were not rolled which ended up rubbing groves around all four brand new tires, it cuts off when i stop, it idles up/down and surges while driving or parked, the shifter cable came loose from the transmission otw home, the heat doesn't work, turn signals don't work, and it doesn't shift like it should. They knowingly put the engine in my truck with cross threaded bolts and bolts broken off in the engine. I overheard Billy say that when he was behind me in line at Oreillys. All of this was brought to their attention before I left with the truck and they refused to fix it. They knocked $2k off of the over $32k bill to put towards someone that might know how to fix it to fix it. They gave me no info on the engine except they verbally told me the cam that they think might be in it. This is only after having it for an hour. I will be making a video of us taking the engine apart and comparing the internals to the list of parts that they told me in an older email that was put in the engine and I'll be posting it on several hot rod pages, YouTube, and my own personal fb page. I'm one of MANY that have had these issues. I recommend staying away from this shop. I'm going to have to go through everything that they've done in order to know what I've got and $2k isn't gonna come close to fixing everything. I hope that this review can help save a lot of others from spending their hard earned money in a place that does not care about their customers or take pride in their work. This is the worst business I've ever dealt with in my 40 years of life. I don't wish bad on anyone but this shop needs to be shut down.

The most scummy, money-hungry mechanics I've ever been to. I went in for a basic inspection…read more Everywhere else I've been, it takes about 10-20 minutes. Somehow it took them an hour, even though I was the only one there. Then they told me I failed the inspection because all my tires are bad and I shouldn't be driving on them. They also said my suspension was about to break. They added, "Since you're already here, we can fix it for you," and quoted me around $2k. I left, went down the road, and got another inspection. It took just 12 minutes and I passed. They said my tires look basically new and there was nothing wrong with my suspension.

I've used these guys for about 10 years after I moved to the area. They have always been fair,…read morefast, and delivered results for my almost 20 year old Honda Accord. I wouldn't go anywhere else, I trust them implicitly to diagnose and make repairs as required! No fluff, no issues. Last repair was A/C - I knew it was a diverter (known) issue and they fixed it quickly and at a very fair price. They have loyal customers who are ALL colors and both sexes. I've met MANY of them while sitting in the waiting room and chatting. Not sure what the intentions of the person writing that review were, but lying to hurt a business for some reason is unethical. Do better.

Had the oil change and NC state inspection done on the same day for both of my cars. No appointment…read moreneeded. They were quick, and do an awesome job refilling my windshield washer fluid and topping off my coolant . The price was reasonable as well. Will definitely recommend this shop for all your auto needs.

First time there w truck. Next day driving truck in town and alarmed that my check engine light…read morecame on with low oil warning. Lucky I was only a couple blocks from the business. Put vehicle up on lift. Found my new oil filter had been installed incorrectly! I was extremely worried my $40,000 trucks engine was ruined. But then they'd have to pay for my truck. The mechanic put in more 0w20 synthetic oil. Filled it up. I made sure dipstick looked good. I would never this place again. Not going to get emotionally burned again. Life is too short.