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    Alligator Dental

    3.3 (7 reviews)
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    Northeast Children's Dentistry - There are small details everywhere. Kids have fun!

    Northeast Children's Dentistry

    4.2(26 reviews)
    3.6 mi

    I cannot say enough about this place I had been going here for years and decided to try a new place…read morewho wanted to sedate my child six different times for 6 cavities that I was told my child does not have at this place thank God I did not let them torture my daughter at the other place. GREAT STAFF ALL but a special thanks to I know I'm probably spelling this wrong but she told my daughter it was okay to call her this Helos (OLAF) SHES AMAZING. Explained everything to my nine-year-old to the point where she understood and was not nervous at all took extra time with her she even got a popsicle at the end no bad experiences from this dentist at all which is a plus when it comes to a child.THANK YOU ALL SO MUCH!!!See you next time.

    No parent should be comfortable using this dentist's office. My son went in to extract a baby tooth…read moreand the dentist on call said that he would make an appointment to seal my child's teeth and put him UNDER anesthesia in two weeks to extract the small tooth which is NOT attached to any root. He said he was going to gas my son and put him under, because pulling the baby tooth would be too traumatic for my son. He said this in front of my very sensitive son and my wife. I am a middle school teacher, with training in childhood trauma and I have worked with CPS and as a trauma team liason and this doctor had the audacity to imply that my wife and myself were trying to traumatize our child, in front of our child. Worse, to try and guilt us as parents into allowing A TRAUMATIC AND UNNECESSARY PROCEDURE ON OUR INNOCENT CHILD, so they could justify billing us more. I wonder how many childhood psychology degrees are on the walls in this office? The LAST thing you do is tell a child that they are traumatized if you are unqualified to do so. Certainly though, the staff lacks manners and common decency. If you want to scar your children and have your basic parenting questioned so that these people can use your child like a walking dollar sign, please, take your child here. IF, however, you care about the healthy and wholesome development of your child NEVER take your child here. They clearly do not care about you OR your kids.

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    Northeast Children's Dentistry
    Northeast Children's Dentistry
    Northeast Children's Dentistry

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    Under The Sea Children's Dentistry - Our Examination and Cleaning area to have a fun experience!!!

    Under The Sea Children's Dentistry

    4.3(14 reviews)
    6.9 mi

    This is a ZERO STAR: I normally DO NOT post reviews, but I wanted to share my experience with…read moreRafael, the office manager/owner, on Friday, 12/6/2024. STAY AWAY from this place. I strongly advise avoiding this dental office due to unprofessionalism and unethical billing practices. This was my second time bringing my girls here, and it WILL BE the last. I waited over 30 minutes after my appointment for Rafael to speak with me about the balance on my account. I work hard to provide for my family, and being blindsided with an outstanding balance six months after their initial treatment was unacceptable. The office never contacted me about the issue, and instead of taking responsibility for their failure to communicate, Rafael claimed it was my responsibility to track insurance claims and balance was no big deal. Rather than him addressing their clear lack of professionalism, he told me it was my responsibility and "find another dentist." Instead of resolving the issue, this dismissive and unprofessional response shows his priority to avoid accountability over ensuring his clients are treated with respect and fairness. Billing transparency and clear communication are basic expectations in any healthcare setting, and this office has failed miserably on both counts. If you value honesty, professionalism, and reliable dental care, I would highly recommend staying FAR AWAY from this place and find a more ethical and client-centered practice. This experience was frustrating, disappointing, and entirely avoidable, and I hope no one else endures such poor treatment.

    No customer service, charges you before the service is done, doesn't give you and itemized bill,…read moredoes not give topical anesthetic. I never go back.

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    Under The Sea Children's Dentistry - April is one of our dental assistants. She is very friendly and kind with the kids.

    April is one of our dental assistants. She is very friendly and kind with the kids.

    Under The Sea Children's Dentistry - Our Under the sea mural at our waiting area.

    Our Under the sea mural at our waiting area.

    Under The Sea Children's Dentistry - Our Pediatric Dentist Dr. A have two post grade degree in Pediatric Dentist and one Master Degree, she is very friendly and love kids.!!!!

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    Our Pediatric Dentist Dr. A have two post grade degree in Pediatric Dentist and one Master Degree, she is very friendly and love kids.!!!!

    Kids Dental - 1st timer here at Kids Dental and my daughter loved it! Thank you Dr.Ding and staff for a wonderful experience.

    Kids Dental

    2.7(22 reviews)
    1.3 mi

    After going to this dentist for about 13 -14 years I finally have hit something that I cannot stay…read morequiet about . We fell in love with dr Velez. He was amazing . So when the practice was sold it broke our hearts but we kept coming because the staff was great: however this past year things have shifted . The staff isn't warm and kind ... it's weird. My oldest has always had issues with his teeth . He has a heart condition that causes teeth issues and he has adhd . They started asking me to do 3 month cleanings which I paid for some out of pocket ... but when he was 17 I said no more . He needed to be responsible and clean them well . The office refused to see him if I didn't schedule and pay out of pocket for a 3 month cleaning they wouldn't see him for the 6 month . What? Then my daughters needed some fillings and sealants done . They called to confirm and I said my youngest would be there but I wasn't sure about my other daughter since she had to be admitted to a psychiatric hospital. To which they said well if she isn't there it will be a charge for not cancelling 72 hours in advance . Maybe you want to cancel . I did cancel but am floored that it's 2022 and we are pretending that mental health isn't important ? So if my daughter was admitted the day before her dentist appointment y'all would charge me a fee for not cancelling 72 hours in advance ?!?! I was appalled so I called back to talk to a manager . Which was pointless . She said yes that's our policy and she's just trying to relay the policy to you , I stated that mental health is unavoidable and that if my daughter is under psychiatric care it isn't my decision nor do I know when she will be released. But that suicide is serious and I can't believe that she would have her staff be so calloused and unkind about mental health issues . She basically told me I was being sensitive because of my situation and it's just an office policy , then said are you there. I said yes I am just really and she hung up the phone. This is disgusting . It is appalling . You are a pediatric dentist who cares more about keeping all appointments full. I understand policy but there is also humanity . Seriously DO BETTER

    Had a great first visit with my almost one year old daughter!…read more The staff was friendly and quick to get me back into a room, the dentist was kind and quick to examine and brush my daughters teeth. She was also very educational and even sung to my daughter to make her feel more comfortable I highly recommend this office for kids and babies first checkups 100%

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    Kids Dental - Front entrance

    Front entrance

    Kids Dental - Waiting area has video games for kids to play.

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    Waiting area has video games for kids to play.

    Children's Dental Ranch of New Braunfels

    Children's Dental Ranch of New Braunfels

    3.0(2 reviews)
    10.3 mi

    ZERO stars if I could! Dr Hill is nice but practice has deceptive billing since their 0% interest,…read moreisn't 0% because they actually give a cash pay discount (more info at bottom). The first time my son was seen for phase 1 banding, we were waiting in the lobby for 45 minutes past his appointment time for less than 5 minutes to insert the bands. His second appointment he had his expander placed (the wait was reasonably 15minutes after his appointment time) went great until it was time to make his next appointment. He was supposed to turn for 21 days and come back in 3 weeks for braces and chains, the earliest appointment they had was 8 weeks away! I tried to make an appointment at the Kyle location and was told they preferred to keep all of his care at 1 location. His contract was 18months, at this rate it would take 2.5-3years. After waiting 3 weeks to see if a cancellation had come up, I was told that he could be seen at the Kyle location because his appointment needed to be 1.5hours and it was hard to fit him in at the New Braunfels location. Except they did not have an appointment until 4 days before his already scheduled appointment (still 5 weeks away). So I immediately began looking for another orthodontist to transfer his care. I found another orthodontist around the corner and couldn't be more happy. Turns out he doesn't need braces or chains, he did need a lot more turns than the original 21, and his appliance was loose and was unwinding itself so it is now glued. I cancelled with this office and transferred care, his plan was decreased $2800 and the new office is only going to charge $500 for a retainer at a later point. However when I cancelled no one cared to ask why I had chosen to change care so soon after starting, the office really doesn't care about the patients. I spent the next few weeks trying to get an itemized bill for what they charged me for...turns out there isn't one, they gave me a paper that shows original contract price $4000, discounted to $1200, then a list of all of my payments! No list of ortho's fee, no list price for appliance fee. But when I began looking into bill their 0% interest payment plan ISN'T 0%, they told me my son's care would be $4000 but it was actually $3800 if paid in cash because they have a cash pay discount and then charge 2.87% on the $3800. I would NEVER recommend this practice to anyone!

    From scheduling to the office visit the staff here is absolutely fantastic. They were so kind and…read moregentle with my son who has major stress when it comes to going to the dentist. He felt comfortable and confident when we left and told me he has no problem going to that dentist office. I can not say enough nice things about this office. If you have kids give them a visit!

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    Children's Dental Ranch of New Braunfels
    Children's Dental Ranch of New Braunfels
    Children's Dental Ranch of New Braunfels

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    Alligator Dental - pediatric_dentists - Updated May 2026

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