I cannot say enough about this place I had been going here for years and decided to try a new place who wanted to sedate my child six different times for 6 cavities that I was told my child does not have at this place thank God I did not let them torture my daughter at the other place. GREAT STAFF ALL but a special thanks to I know I'm probably spelling this wrong but she told my daughter it was okay to call her this Helos (OLAF) SHES AMAZING. Explained everything to my nine-year-old to the point where she understood and was not nervous at all took extra time with her she even got a popsicle at the end no bad experiences from this dentist at all which is a plus when it comes to a child.THANK YOU ALL SO MUCH!!!See you next time. read more

No parent should be comfortable using this dentist's office. My son went in to extract a baby tooth and the dentist on call said that he would make an appointment to seal my child's teeth and put him UNDER anesthesia in two weeks to extract the small tooth which is NOT attached to any root. He said he was going to gas my son and put him under, because pulling the baby tooth would be too traumatic for my son. He said this in front of my very sensitive son and my wife. I am a middle school teacher, with training in childhood trauma and I have worked with CPS and as a trauma team liason and this doctor had the audacity to imply that my wife and myself were trying to traumatize our child, in front of our child. Worse, to try and guilt us as parents into allowing A TRAUMATIC AND UNNECESSARY PROCEDURE ON OUR INNOCENT CHILD, so they could justify billing us more. I wonder how many childhood psychology degrees are on the walls in this office? The LAST thing you do is tell a child that they are traumatized if you are unqualified to do so. Certainly though, the staff lacks manners and common decency. If you want to scar your children and have your basic parenting questioned so that these people can use your child like a walking dollar sign, please, take your child here. IF, however, you care about the healthy and wholesome development of your child NEVER take your child here. They clearly do not care about you OR your kids. read more

I took our 3 daughters in for cleaning and exam. All of them are on CHIP and we had all of their cards. I had completed all of the paperwork on line and we arrived 15 minutes before our appointment time. The office personnel asked me for my driver's license and then asked me if I was their legal guardian. I told her that they were my children. They are biologically my granddaughters but we legally adopted them years ago. They forced me to go back home and get their adoption papers before they would treat them. I didn't see them question any of the other parents in the waiting room regarding their parentage. The cleaning consisted of polishing only, no tartar removal. read more

I love love the staff at this pediatric dentistry. The Doctors are great. My children look forward to visiting the dentist each time. It's like a treat to them. We have been coming to this dentist for about 2 years and wouldn't go anywhere else. 1 star for facilities 1 star for staff and service. 1 star for short wait time 1 star overall 1 star for restrooms. read more

Northeast Children's Dentistry - Waiting for the dentist. - Pediatric Dentists Near Me - Schertz, Texas

This place was not bad. Staff was nice dr was very polite. They set up the appointments in a manner like every kid is going to be difficult and I understand why but I didn't really like that mindset. I could could only make one $400 payment for the first visit and I wanted to pay $800 for both up front and the response was we have to see how your child handles the first visit to decide if we need to put him under. My kid has had work done before and does very well. So it was a little annoying that there was no room there it was what they said and that's it. Not sure if I will make this the family dentist or if I'm going to try a new place depends on how his appointment goes next week. read more

My two children have been here for a while, so far pretty ok but the last 2 times really bad services, this morning we had an appointment at 9:20 am, we came early but they said we have to wait to see if they can see us, we waited for more than 1 hour, but still not even seen. Finally I came up to front dest then they said they cant do it for my kid today and not even say " Sorry ". We are so disappointed and wasted our time. I need to find a new place for my kids from now on ... read more

Took my nephew to see Dr. Coppola and everything was absolutely lovely. Glad that one of his first experiences at the dentist was as fun to him as a day at the park. He got to play with some toys so he was beyond happy. I saw that there were even video games in the waiting room for the older kids! This is a great place to bring your kiddos if you want a competent dentist who is GREAT with pediatrics. Highly Recommended! read more

I've been taking my kids here for years but just now decided to leave a review because I was looking for a dentist for myself and wished there were more reviews. So that brought me to review my kids dentist. They are awesome. I can always get an appointment for all 3 of my kids at the same time. They are great with kids and they have a very courteous staff. They are so great that my kids ask me if it's time to see the dentist again. The place is clean and spacious. They have an area for check ups where if you have more then one child they can all get examined at the same time and you can sit on a bench right in the same area. I've never had to wait long in this office and keep in mind that I take 3 kids at once. This place is just perfect!!! read more

We had a great experience at this place. The receptionist was so nice and helpful. I think her name is Veronica. The dentist assistant was very positive and helpful. And Dr. Coppola was nice and patient with my baby's first visit. Awesome place! read more

Northeast Children's Dentistry - There are small details everywhere. Kids have fun! - Pediatric Dentists Near Me - Schertz, Texas

I wish I could leave a voice message but when I call after hours I get an automated message but no option to leave a message for non-emergency questions. Also, I wish their Website had their hours of operation. I could be blind but I don't see it. I work so it's tough calling during the day to set up an appointment. Shortly after posting this update I was contacted by Northeast Dental and all my concerns were addressed. More importantly, I took my son there today and the staff was professional, efficient, and pleasant. It's all good here. read more

Had a wonderful first dental visit for my son. Dr Greene was informative and was very good with him. She even took the time to pick him up, walk around and establish some trust. I have already recommended this office to a few moms. read more

I took my son for a dental visit and I was beyond pleased with Dr. Rosson.....the staff was amazing! Our experience there was quick and informative on what my son needed. My son left NE Children's Dentistry with confidence and a huge smile thanks to Dr. Rosson and staff! My son is definitely looking foward for his next dental appointment and so am I! read more

I'm so impressed with Northeast Children's Dentistry. They have helped me so much with billing questions! Thank you to the ladies in the front office! My child had their first out patient dental procedure. The first one was done at a hospital for sedation reasons. The dentist and staff at NCD made my child feel so comfortable and encouraged my child during the procedure. My child even said before the appointment today, "I really like this place." Warms this parent's heart. Thank you all for what you do! read more

First appointment today. Went right in no wait. Receptionist was super friendly. Dental assistant was amazing with kids and dentist too. Really great experience for going to a dentist. Wonderful! read more

As a recent transplant back to Houston, I always schedule my children's dental check-ups to coincide the family visits. Despite trying a Pediatric Dentist in Houston, I have been unsuccessful in locating an office that provides a welcoming environment and highly skilled staff. My children, including my child with special needs, always look forward to "their" dentist. I appreciate how thorough the team is and feel confident that by following the pediatric dentist's advice, my children's dental needs are minimized between visits. I highly recommend Northeast Children's Dentistry read more

I took my kids to Northeast Pediatric Dentistry today and I am very happy with our visit. The new patient check in process was quick, my kids were seen quickly. The dentists and staff were very friendly and professional and they all introduced themselves well. They were very informative on what my kids needed and provided a plethora of information when I asked about affordable orthodontists in the area. I would highly recommend them. read more

Very happy with this establishment. Took my son for his first appt and the staff were very friendly and informative. The experience was quick and convenient. read more

Took my 2 1/2 year old for first appointment ever and it went well! We saw Dr. Herrera and for several days after she called him her friend. I talked it up beforehand and after told her how proud I was. She cried a lot during the actual teeth inspection and fluoride treatment, but he was calm and let me hold her while he worked. Overall it went well with a LO. I am pleased she's getting used to this process. Facility was awesome and receptionists were great with insurance documentation. read more

This place is the best! I have never met such an amazing staff!! They are very caring, loving and helpful! I have been taking my 3 boys here for the past 2 1/2 years and I wish I would have found them sooner! The doctors are so caring and handle my boys very well. My youngest had a horrible experience from a previous dentist and this office helped him get over his fear. I just can't say enough about how great all of the staff is and how blessed we are to have found them. read more

My daughter had her worst dental experience here...regret bringing her to this place. Procedure for dental sealants took much longer than estimated; causing my daughter discomfort and pain from her mouth being dry and forced open too wide and too long and not being able to swallow. The device used to prop her mouth open actually left scrapes on the inside of her cheeks. But the worst part is that the side of her face was burned by the acid solution used on her teeth. It left a welt that turned into peeling skin and a scab the next day. The dental hygienist was supposedly not aware of when or how this happened... We can only hope that it won't permanently scar her face. Another issue is we were charged for a service that is covered by our insurance and now we have to wait for reimbursement of that fee. Overall this office seems to lack proper training and professionalism and needless to say, we will be finding a new dentist. read more

Everyone was so nice here and made my children feel comfortable. Nice play areas for the kids. They even had some toys in the area where the chairs are to get your teeth cleaned. It helped keep my 1 year old occupied! I would definitely recommend this dentist. read more

This is the MOST AMAZING dental office! EVERYONE with kids and even special needs kids need to come here! The staff are very knowledgeable and friendly. Dr. Rosen saw us right at our appointment time so we didn't have to sit and wait. The best part is my son had seen another dentist who said he had two cavities that need to be filled. Dr. Rosen looked and took X-rays and did NOT see ANY cavities! That saved my son the pain and me the money on something that didn't need to be done! We met Dr. Coppola too and he and Dr. Rosen told us about gum and candies that actually help teeth! These doctors are AWESOME! I wish they took adults! read more

I am beyond pleased with this location! The front staff is very efficient and friendly(yvonne is very understanding and able to work with you, she truly cares for the patients) , it's easy to get a hold of them and get your child into the office in a reasonable time frame ( sometimes same day appointments). I love that this office sees you as a person and not another number! Wait? What wait? All appointments that my child has had I have never once waited more than 5 minutes to be called back. The assistant's are wonderful and are just as swift to getcha' back and situated for the Doctor. Dr.Coppola was absolutely brilliant and flawless ! Due to the emergency that arose he was able to fix the situation in a breeze and made my child at ease. I will forever be grateful to Dr. Coppola and his staff and look foward to continuing my childs dental care with Northeast Children's Dentistry (Schertz location). I strongly recommend this location for your ongoing pediatric dental needs! read more

We usually go to the other location, but my son fell and hit his teeth and they were able to get us in at this location. The office is modern and beautiful and the staff was very friendly. The doctor answered all my questions. I was very relieved they got him in so quickly!! Highly recommend! read more

Our first visit was decent... Dr. Coppola senior was amazing, but Dr. Coppola junior was on his phone texting the entire visit. We saw Dr. Rivera on the second visit and were horrified. After looking in her mouth for less than a minute, our not even two year old was told she needed up to nine silver caps and major dental surgery. We took her for a second opinion and the dentist took X-Rays, examined her teeth, and spent a good 5-10 minutes checking each tooth. He saw only one tooth that needed to be watched. Thank goodness our instincts as parents saved us from putting our daughter under anesthesia. We will not be returning to this location. Be wary. read more

I started taking my kids to NE Children's Dentistry before they opened this Schertz location. I wasn't very impressed & was planning to find another dentist, but thought I'd give the new location a try once it opened. I'm so glad I did! My boys have seen 2 dentists here & both were AWESOME! We see Dr. Rivera regularly now & he does such a great job with kids! One of my boys had to get a cap & the other needed a filling & to make it more comfortable for them as he was performing the procedures, Dr. Rivera talked them through every step, let them see & touch the tools he was using, explained the noises they would be hearing & kept telling them what a great job they were doing. He has a really wonderful way with kids. The office is new & modern & all the staff have been very friendly & helpful. My kids don't mind going, but I think the dentists here would be especially great for a child who might be afraid of going to the dentist. Would highly recommend them to anyone! read more