Responsive. Great work. Friendly. Reasonable pricing. Reliable. Quick to get out here and get the…read morejob done.

They did an excellent job replacing several of my windows, thanks Shane and Gavin! Super nice guys…read moretoo, will definitely have them back.

Great service in a smallish shop. These guys go the extra distance and provide great, fast,…read morefriendly service.

Great customer service. Took care of all my needs efficiently and effectively including the car…read morerental. Highly recommended!!

Awesome response! I started via the Yelp platform but was getting answered via email as well. At…read moreone point, I called and interrupted the owner having lunch! He quickly dropped what he had going on and addressed my concern. Previously, during the inspection and estimate process, one of the technicians had quite a good conversation with my wife. She said ahe thoroughly enjoyed it. When the technicians returned to install the product, I mentioned how my wife relayed her discussion. It was the same technician (and the owners son). It was great to see a family run business that was cohesive and knowledgeable as well as personable.

Great job! Would definitely use them again. Eddie did the measurement and installation and was very…read moreeasy to work with and brought lots of expertise that resulted in some changes to our original plan that we are very happy with.

What a pleasure it was to work with Jaimie and Greg today as they installed a custom beveled mirror…read morein my home. These two professionals have many years in the industry and it is evident in the quality and attention to detail that they delivered today. Thankyou both so much for transforming my space, and I would not hesitate in referring them to anyone who wishes quality workmanship.

Grossly overpriced. Quote for replacement picture frame glass was 5x higher than the competition.read more

Just had a big window replaced after shattering it last week. These guys are great, from the…read moreinitial estimate to final cleanup, everything went very smoothly, and they were quick. Their bid was lower than most of the other bids I had, I would definitely use them again.

Young guy came out to take measurements. Seemed like he knew what he was talking about. Said an…read moreestimate would be out in 3 days. After 7, I texted back to their main number. No response. Another couple of days, texted and said no worries if they'd like to pass on the job. They responded that they'd get the quote out. And then nothing since. Assuming didn't want to tackle the work, which is fine. Posting this in case folks with tougher jobs don't want to spend time and then wait for no reason. Extra star as the person that came out seemed somewhat knowledgeable. Minus a couple since they didn't follow through, one way or another.

Great staff from estimator to installers. They offered good advice on the shower enclosure i wanted…read moreand the installation was perfect. Thank you.

On Tuesday afternoon I went in to get a simple, routine windshield chip fixed (smaller than the…read moresize of a dime). The technician went over a seemingly rehearsed speech where he "explained" that there was a possibility for the windshield to crack further when they tried to fix it. This explanation lasted a whole of 15 to 20 seconds. At which point he whipped out what looked to be a home-made form asking me to initial here and here agreeing that he talked about these risks. No time for questions, and he made it seem like a crack almost never happens. When he found out I don't have comprehensive insurance, he said, oh well then you don't have to sign this afterall. So I didn't sign it. We went in and he took my keys and got to work on the car. I sat in the office and worked on my laptop. 10 minutes later the secretary (she was the only nice person) came up to me and asked me to sign the form. I was genuinely confused and this seemed super weird to me, but I was also tied up with my work so I wasn't paying full attention. 5 minutes later, the technician came in and said the windshield had cracked. I was absolutely dumbfounded. He said he had put the resin in, walked away, came back and it had cracked. I asked what they could do for me especially since I didn't have insurance to cover a new windshield. So they gave me a quote of just under $400, which was half of what they said they charge ICBC if you file through insurance (irrelevant and TMI). I came in with a problem, they made my problem worse, refused to help me out (I even offered to pay for the new windshield if they would install it). I said they could expect a call from my husband because it felt like they weren't taking me seriously. We arranged a meeting with the owner (John) for the next day, Wednesday morning, hoping that he would be more reasonable. When we arrived, he walked out of the shop flanked by two big men in a triad formation (seriously??), and proceeded to mansplain to us what happened, how we were at fault and that I had signed my life away. It felt extremely hostile and agitated right from the start. He kept saying, "So what do you want from us". We responded, we want to sit down and talk with you about what happened. He refused (still outside). He kept saying that he was not going to replace our windshield free of charge - which we never asked for!!!! My husband and I could not believe what was happening. Almost immediately he started threatening to call the cops if we didn't leave. We said, that would be fine with us, we didn't do anything wrong! We came to talk to you like decent human beings about how you damaged our car and we wanted to resolve the situation. Comically the manager said, "There are people you can't talk to. There are some customers you need to fire, and I'm firing YOU [as he pointed his finger]!!!" Very Trump-esque. He went inside to call the cops and my husband followed him to make sure he was calling the cops, and he YELLED at my husband to get out. He said, "YOU CAN'T COME IN HERE." My husband, hopelessly confused and frustrated at this point, said "why??" The manager responded, "Because there are customers in here!" Did those people not have the right to know what was happening? As my husband stood in the doorway with his back turned to the inside, a middle aged man, raised his arms, and PUSHED my husbands shoulders so forcibly that my husband lost his balance. To give context, there was another exit on the side of the room he had just come from. This stranger, said that he had no choice because he was in his way. I responded, "You could have ASKED him and he would have moved for you!!!" When the police arrived, one cop went to each party to hear the story. When we were joined by the other policeman outside, both men agreed that if they were running a business, this would not be the way they would choose to run it. They were not happy to hear that someone had physically assaulted my husband. They even gave us a few recommendations, including to review this business online and to share our story. In the end, we are walking away with a crack in our windshield, and are losing faith that there are good people in this world. Of note: all the employees that I saw (at least twenty) were all Caucasian. All of the customers that I saw were Caucasian. We are not Caucasian. Moreover, as I was waiting on Tuesday for them to "fix" my windshield, I overheard some workers at the front desk referring to a group of their customers as "those Chinese guys". Made me very uncomfortable.

Peninsula glass installed custom shower doors in 2 bathrooms at my home. The service was…read moreimpeccable. They were very courteous and respectful, did excellent work, were extremely attentive to detail during installation, and I felt that they really really cared about getting every little detail just right. I can't recommend them enough. Excellent service and I highly recommend them!

This company did a fabulous job for us installing at glass shower partition. Just a perfect job,…read moredone on time, to our specs. Highly recommend.