Avoid the Bait and Switch, use a different company. We hired Servpro after a roof leak and were…read moreonly given a verbal estimate after asking for a price. Throughout the job, no one told us the damage was worse or that the cost was increasing. The final invoice ended up being DOUBLE the estimate, and no one could explain why. A reputable company should provide written estimates and notify customers before significantly increasing charges--not after the work is complete. I am also filing a complaint with the Nevada State Board of Contractors. I would encourage you to do the same if you have had a bad experience.

One of the workers was driving on the freeway and almost crashed into our car, they were reckless…read morewith their vehicle and surroundings. Honestly if they are reckless with their vehicle, I can't imagine what they do to homes. The quality of their worker's have to improve, because they can't just drive reckless. Doing brake checks and driving into lanes without a turn light. The plates are " 897-1E9"

Insurance job - closet rebuild due to water damage from AC…read moreEveryone I dealt with from A&I were friendly and very professional. Rick came to assess job before Francisco and Mason did work. They did an excellent job on the closet! Every came out perfect. The match on carpet was good considering the bedroom carpet was installed many years prior. Great job done by all but Francisco and Mason did an excellent job on the closet!! Excellent workers.

Insurance job-hot water heater exploded. Had to rebuild alcove for water heater, some wall damage…read morein garage. All new hardwood flooring, new baseboards, crown molding in living room and dining room. Other touch-ups too numerous to mention. Rickie and Johnny there thru the whole job. Couldn't have asked for a nicer crew. They sure knew their trade. I have owned 6 homes throughout my life and the work ethic of these 2 is a compliment to the company they work for. The truly nicest men I have ever met.

I wanted to write a review about my experience with AFR. Sadly, my office experienced flooding due…read moreto an upstairs leak. I initially called another company and received a quote, but a friend of mine recommended AFR, so I decided to give them a call as well. I'll be honest -- I'm pretty skeptical these days because customer service in general has become pretty lackluster. That said, I can confidently say the customer service from AFR was excellent from start to finish. One thing I appreciated immediately was their willingness to work with me after finding out my USAA homeowners insurance would not be covering the damages. Since I was paying out of pocket, that mattered a lot to me, and they treated me fairly throughout the process. That was the first sign to me that this was probably going to be a good company to work with. Once the quotes came in, what really made AFR stand out compared to the competitor was the thoroughness and detail in their estimate and scope of work. I'm admittedly pretty OCD and detail-oriented, so I appreciated how clearly everything was broken down and explained. After speaking with Karen, we moved forward and scheduled the work. Anthony, who I would consider the lead on the project, was excellent throughout the entire process. His communication skills and responsiveness to texts and questions were outstanding. He showed up every day without fail and always maintained a professional attitude. When the crew arrived, Xavier and Sergei handled the demolition and mitigation work. The first thing I noticed was how well they prepped and protected the area before starting. Honestly, it was above and beyond what I expected. Any concerns or considerations I had were immediately addressed without complaint, although the reality is I barely had to say anything because their preparation and professionalism spoke for themselves. Since I had concerns about mold and mitigation, I paid very close attention to the process, and I was genuinely impressed with the level of care and diligence they showed. They documented everything thoroughly with photos and videos, kept the area extremely clean, and were meticulous with the work being performed. Anthony also consistently checked in throughout the project to make sure everything was progressing properly. Toward the end of the process, Jose handled the reconstruction work, including drywall, fiberglass, mudding, and texturing. He also did an excellent job, and the finished product came out great. Overall, I'm extremely impressed with AFR from top to bottom. Good customer service is hard to find nowadays, and this company exceeded my expectations. Hopefully I never need to call them again because that would mean I have another leak -- but if I ever do, I would not hesitate for a second to use AFR again. Thank you AFR, Anthony, Xavier, Sergei and Jose for a job well done.

I ordered cabinets for my laundry room on line, then needed someone to install them. I went on…read moreHouzz.com to get some recommendations and AFR was one of two companies I interviewed for the job as I was just moving back to Las Vegas and didn't know who to contact after I went through the usual "I know a guy" and "I have a friend" responses from family and friends. Not only did AFR beat the other company on price, but they gave me a fully broken down estimate that showed me what each part of the project would cost, including overhead, which the other company would not do. I appreciated the transparency they exhibited both before and during the process and could not be happier with the outcome. Beside the finished product, the people that worked on the project were equally outstanding. First, Karen answering the phone is awesome! You have no idea what a great first impression the person answering the phone can make, and Karen is clearly one of the best. I don't know what her title is within the company, but whatever it is, Karen absolutely created the environment that made me want to work with AFR. During my design appointment, J. Johnson (the President and Chief Designer) and Jake (Master Carpenter) came out to look at the space and the materials that I had purchased. They assured me they had everything they needed to get me an accurate estimate and proposal. As I indicated before, the estimate was thorough and answered all my questions and concerns. There were no surprises at the end of the project with no cost overruns. I could not have asked for better. On construction day, Jake, Caleb, and Thai showed up on time and ready to work. I was very impressed with how quickly they got the cabinets installed in a relatively small space, along with all the trim and cabinet pulls. They cleaned up throughout the process and my house looked great afterwards. I worked with Manny (who was awesome) to build them template for the countertops, and to select the counter material sink and faucet. Not long after, Manny showed up with Roberto and Abel to get the countertops installed and the plumbing connected. During this installation, Louie Roman, the General Manager, showed up to check on progress and to make sure I was satisfied with the work. I had Manny come back out to work on the sink as it was manufactured with a sharp edge, and Caleb came out to do some touchup painting on the cabinets once I got paint from the manufacturer. On other projects, I have had people come out to do a touch and they do crappy work because they have already been paid. Not Caleb! He spent the time necessary to insure the job was completed properly. A couple of spots on the walls were repaired and repainted along with any small issues with the cabinets themselves. Truly an outstanding job from start to finish. Bottom line: AFR was outstanding to work with and I cannot thank them enough for the excellent work they did on my laundry room.

Sam, Amber and Sarah showed up to our house on time and ready to work! They were able to show up at…read morethe last minute which was very convenient for our timeline. We had them deep clean our floors and bathrooms. Their cleaning was amazing and they kept me filled in on what they were deep cleaning and gave me tips on how to maintain it until I could have them come again. I can't wait to have them come back. Yvonne was super easy to coordinate with!

Yvonne and her crew did a fantastic job cleaning my place. It needed a deep cleaning and they were…read moreup for the challenge. They were courteous, efficient, punctual, and hard working. My place hasn't looked this good since the day I moved in. I'll definitely use them again. Great work!

Had a gradual leak coming from the AC in the attic, which ruined the walls of the laundry room. Got…read morereferred to this company by my home insurance, and I am definitely satisfied. They came in to do an assessment, and worked with my home insurance to make sure that most of the damage gets covered by insurance. They make every effort to work with your personal schedule, as they need to have someone at home to perform the work, or any other services that need to be done. Their office team is also in constant contact with you, and will notify you of any changes. The demolition and restoration teams come in as planned, and work efficiently. After the job was all done, the room looks like nothing even happened (except a new floor, which was badly needed). It took about 1 month for all the work to be finished, accounting for my availability to be home. I would recommend this company for anyone that needs a reliable restoration.

We had a fire recently at our house and a portion of the exterior burned pretty badly. there was…read morealso damage to a window, some pavers and our shade structure. Advanced Pro Restoration was recommended by our insurance to repair the damages and they were super helpful throughout the whole process. From the beginning , their communication and attention to detail were excellent and they kept us up to speed on the timelines of everything, as we got to each phase of the restoration. I would recommend them to anyone in need of a restoration for their house. Thanks for getting our house back to normal!

One morning I woke up and heard dripping somewhere in the house which I thought was strange. It…read moreturns out that a pressure reducing valve in the Attic burst which flooded the second story bathroom directly beneath it as well as the hallway under that. Both floors affected - in total 2 hallways, 2 closets, and two bathrooms. Immediately after turning off the water, I started looking online for a plumber to fix the leak, and they suggested a different mitigation company which I accepted. They came by, and it turns out tried to scam me massively for insurance, etc. I'm lucky to have caught it before signing anything. After this awful experience, I went back online to find a different mitigation company and found Life Savers. They came by at like 9:00 p.m. took a look and although I was extremely suspicious of anyone I would have spoken to after the first experience, Rudy really helped set my mind at ease and made the process incredibly easy all things considered. They stopped the damage, everything was done incredibly professionally and well within the expectations of my insurance company, and their professionalism and kindness shown through from start to finish of their services. My claims adjuster was extremely impressed not only over how I handled the situation, but how Lifesavers did as well. If I do need to mitigate another disaster Lifesavers will be the first team I call. Excellent service and excellent value. I also appreciate that they recommended a reliable construction company to follow suit. 10/10 across the board. Thanks Life Savers

The Life Savers team took care of our water damage and was done quickly, with as little disruption…read moreas possible. The team was professional. Rudy helped us through the process with the insurance company from start to finish

DEFINITELY RECOMMEND!…read more I couldn't be happier with Anthony and his team! They were incredibly easy to schedule, showed up right away, and did an AMAZING job cleaning all of our vents and dryer. They were professional, thorough, and left our house cleaner than when they arrived! On top of that, their pricing was better than their competition, which was a huge plus. I will 100% be using them again and recommending them to all of my friends and family. If you're looking for someone reliable, competent, trustworthy, and reasonably priced to clean your vents, make sure you give Anthony and his team a call! Couldn't recommend them more!

I recently hired 1st Choice Air Duct Care for an air duct cleaning, and they did an amazing job! I…read morecan honestly feel a massive difference in our home's overall air quality, and our air conditioner is running so much smoother. The crew was super courteous, highly professional, and did a remarkably clean job--they even vacuumed up everything before leaving. I also really appreciated how the technician took the time to explain the overlooked health hazards hiding in your HVAC system. They pointed out how things like dust, pet hair, and smoking accumulate over time and why it's so vital to get them cleaned out. If you want a thorough, clean, and educational service, I highly recommend them!

I requested last minute service and they were thankfully very willing to accommodate…read more The price for the quality exceeded my expectations. The crew that came out was quick and efficient and got everything done and done right.

We continue to rely on Annie the Maid for all of our home cleaning needs, and their quality of…read moreservice is consistently outstanding. They are incredibly accommodating, even with last-minute requests. During the holiday season, when we have many guests, Annie's team ensures that both our home and casita are absolutely pristine. My wife and I truly appreciate Annie and her team for their excellent customer service and for always being there when we need them. This is a locally owned business, and we are happy to support Annie and her hardworking team.