I had the best customer service from Alliance today. The woman's name escapes me, as I have been on the phone for 10 hours. She informed me they do not do the work I needed but was happy to talk to me and take the time to get me some referrals. I so appreciate that. We have used them in the past and were so happy with their work, we were just hoping maybe they did the inspection I needed for a buyer of a mansion--must be nice. When we did use them last their prices were fair and they got the job done on time and on budget. read more

Do not use these people. They don't give you any advance notice of items that you should move from the areas that need abatement. They'll just move things wherever they want. On top of that, their work is sloppy. They left nicks in my walls, and they left staples in my doorframes after they came to remove their containment barriers. It felt like they did not care about the work they were doing. Do not recommend. read more

Alliance worked with us from the start to evaluate remediation and abatement needs, work with insurance on the proper scope, and effectively performed the work. They worked quickly and effectively and communicated well throughout the process. We particularly appreciated our main point of contact, Mark Jr--he was very detail oriented and communicative throughout the process, from scoping to work to payment. read more

I spent about 45 minutes talking to Mark concerning a lead exposure in my home. I guess the abatement project wasn't big enough because after he left he entirely ghosted me. I left a message and he texted me back saying he was busy. So if you like wasting your time trying to get a quote for a serious issue in your home, Alliance is your go-to business. I contacted another local company and they were in and out in 30 minutes. Their rep was super friendly and helpful and he told me my quote would be emailed over in 48 hours or less. read more

Outstanding! above and beyond! Highly professional! Punctual.reasonable prices, which hard to find nowadays. Jake Kamrath was a pleasure to work with! Our Ins Co recommended us To do the A/C ducting abatement With them. Jorge did an amazing job working in hot days. In our attic. Because of the heat, they needed to complete the work the following morning. We had already lined up HVAC company to install new ducting that morning. Jake arranged for his guy Arturo to come at 4:00 in the morning! We loved him for that. Thank you Jake! Thank you Jorge! read more

3/5/2024 Time 10:14am PST I am updating my original post from a 1 star to 4 ONLY because Alliance Enviromental did reach out promptly to rectify the issue. I am the type of consumer that makes sure my balances get paid on time and without any delays, this is why I went out of my way to buy a Cashier Check to ensure Alliance Enviromental received their funds without any issues. Therefore, I expect the same service with whomever I do business with. I am glad Alliance Enviromental admitted an error and made corrections. Once I get an invoice reflecting balance paid in full, I will submit another update on my Yelp. I am furious my homeowners insurance referred me to Alliance Enviromental. My dispute with these people is that the day their techs completed the job I paid them in full with a bank verified Cashier Check for the amount due and they have the audacity to bill me again asking for full payment. If you do business with Alliance Enviromental please practice caution and make sure you pay with funds that have recourse or you will end-up getting multiple bills for the same job. ALSO please note the cost of their services are higher than other companies. The only reason I ended up doing business with Alliance Enviromental is because the insurance company sent them. HORRIBLE HORRIBLE EXPERIENCE read more

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I have worked with Raul Walker over the past 4 years As a project manager Raul has helped me with asbestos abatement projects. Raul is always consistently coming through for our company and makes every project run smoothly. Raul is great in communicating and gets back to me quickly. Raul and his team are very respectful and caring of our work site protocols and are well organized in documentation. I look forward to continuing to work with Raul and would recommend him to anyone in need! read more

Alliance Environmental Group was contracted to conduct a crawl space cleanout of my home in order for the HVAC technician to conduct a repair. This cleanout was in reference to the home being vacant for 2 years and the crawl space being lived in by rats, squirrels, etc during that time. This information was relayed, as was the square footage of the home. I was originally told it would be a 1 full day (8 hour) job, maybe 1.5 days. Day 1, two service technicians arrived in their work vans, started to get suited up, looked under the house and then said it was too big of a job for them, that one of them was scared of rats, that he "didn't have his shots" up to date, and that they couldn't do the job and were leaving but another crew would be sent the next day. Day 2, two works showed up at 10 AM, said it was going to be a big job, and worked until 2 PM. Day 3, 2 workers showed up around 8 AM, a third showed up sometime later, and again they left around 2 PM. Day 4, 3 people showed up around 10 AM and one of them left shortly thereafter after straining his back. I was assured the job would be completed by the end of that day. The remaining workers left around 2PM and I went to speak with them before they left. They said they were about 3/4 of the way done but they weren't sure when they would be back. They also said that the person who left hurt had taken some of their equipment with him when he left. Day 5, Friday, no one had shown up by 10 so I began calling the office. I got no response as to when someone would be back. This led us into the weekend. The following Monday, again no one arrived by 10 AM. I began calling the office and up the management line, still with no answer as to what was going on with the job by close of business. Tuesday morning I again called and received no information as to when the job would be continued or completed. At this point I terminated the contract for job abandonment. Would not recommend. Communication was garbage. Contacted a smaller company, they sent out 2 people who worked a full day and completed the job. read more

Have been a customer of Alliance for over 4yrs now. Always find it so easy to work with them and feel that our services have always been such a smooth process. I normally work with Bret and he is great at explaining things, very transparent and fair in our estimates. We currently have a pending project and our turn around time after approval was within days. We will continue to use Alliance for our property needs. read more

Our partnership with Alliance as a company dates back six years, and for me personally it's been just shy of 3 years. Our experience has been nothing but seamless ever since. Their crews are punctual, communicate clearly and effectively to keep everyone on the same page, and can always be counted on to get the job done safely and correct the first time. We have worked closely with Raul W. daily since forming our relationship with him as he brings a level of professionalism and thoroughness that makes our job effortless. His team is thorough, respectful of job sites and meticulous with much needed documentation. They bring a level of value that you will not find anywhere else. If you are a contractor looking for reliable, certified asbestos professionals, Alliance is hands down the best company around. if I could rate my experience higher than 5 stars, I wouldn't hesitate to do so. read more

Very happy with Alliance work. Walter worked on my home early this year. He and his crew were on time, very professional and made sure all was cleaned before they left. I will recommend him to all my neighbors. read more

If you're dealing with an asbestos issue and feeling unsure of what to do, I cannot recommend Jeremie Mcphail and this company enough. They don't just do the work, they truly care about the people they're helping. A True Lifesaver - Thank You, Jeremie !!!!! read more

I was referred to Alliance by Alysa Reyes over the weekend when I mentioned a demo job my husband is working on. Since then, I've have had such a smooth transition getting a quote, with great customer service throughout the process. Shoutout to Alysa for proving me with such detailed information on her day off! read more

It was crazy bad, they rid a heat treatment in my house and messed up the whole house and at the end with a high charge didn't get a results read more

We are so grateful to have worked with Raul! We have been displaced from our home for almost a year due to the Eaton Fire. First off, Raul provided the most detailed and trustworthy estimate, his attention to detail was very appreciated and unlike anyone else who came to inspect the home. Secondly, his team was quick and efficient, even with roadblocks out of their control. And Raul made sure to provide us with daily updates on the progress of the house. We can't thank Raul and his team enough for making sure our home is safe to return. I was very worried about returning to a home that test positive for lead, but feel safe returning thanks to Raul. We highly recommend Raul and Alliance if you need someone trust worthy, who has a great attention to detail, who is kind, quick and efficient. read more

We recently had Alliance Environmental out to our townhome to assist with asbestos and mold remediation after discovering that our upstairs bathtub had been leaking for some time and damaged our living room ceiling. Our project manager, Bret, was extremely knowledgeable and took his time explaining the entire process. The crew that performed the work was friendly and most importantly very clean. They put a plastic bubble around the work areas and protected our hardwood floors with cardboard. We ended up choosing to get clearance testing after the work and it passed on the first try. Thank you Bret and your team at Alliance for making us feel comfortable during this difficult time. Great work! read more

Working with Alliance for mold remediation of my house. I am completely reassured that my health problems due to the mold are in great hands. Preston is managing our project - he is extremely on top of things, very patient with all my questions and addressing my concerns as they arise. Very responsive and takes quick action to address requests to add or check areas in question. And Benny and Antonio who have been doing all the exploration and remediation, can't speak highly enough of them. Courteous, EXTREMELY thorough and neat, keeping everything properly contained and handling everything with care. I appreciate being kept in the loop as things are uncovered, and reassured everything is being properly removed. - danielle & mike read more

Raul Walker is the only guy I trust with my remediation projects! He is truly a stand up guy and will always get the job done!

5 stars to Alliance. I have worked with Raul Walker on multiple of my projects and have nothing but great things to say. He is always prepared, respectful and truly cares about his clients! If you need any remediation work, ask for Raul! read more

I had a great experience working with Alliance Environmental Group. Alysa was extremely helpful. Professional, responsive, and knowledgeable. She made everything feel smooth and stress-free. I would definitely recommend their services! read more

Our water damage experience-First quarter done!! Alliance completed their part of my journey to home recovery. I was so happy and surprised how fast they took care of things. I was referred to Jeremy Rudolph through Service Masters and my Farmers agent as part of a list of who to contact for recovery and abatement. We were very pleased with the speed and accuracy they used to identify and eradicate any possibility of asbestos in our home. They were extremely professional and quick. Jeremy was very responsive and professional. I would recommend Jeremy and his services to my friends, family and Yelpers alike! Thank you Jeremy. Let's pray our contractor is just as good!!! read more

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Jeremie McPhail was fantastic to work with! He was knowledgeable and helped me navigate the abatement process seamlessly. The crews were great, too - very professional and polite. I would highly recommend Jeremie and Alliance for any of your abatement needs! read more

I worked with Alysa Reyes and she was so helpful and answered all of my questions. She had incredible customer service.

Zero stars if I could. Extremely rude, withheld information, would not answer simple questions. Zero respect for the customer. Steer clear of this company! read more

I had an awful experience with them as the abatement company contracted by our insurance. They squeezed a two day job into one and lied to my face (multiple times) about the protocols that they were taking for clean-up. They improperly handled hazardous waste, lied about the decontamination procedures (which were not done appropriately before my eyes - they set up a fake decontaminating station that was never used) and potentially cross-contaminated the other parts of my residence with their sloppiness. When all the sheeting was removed, it was very apparent by the level of dust left that they did not wipe down all the surfaces as required. Basically, they broke the rules for abatement and did so because wanted to finish the job in a short amount of time to book more jobs. They had to send someone back and reclean because the clearance sampling did not pass. By the way, this guy also lied to me too, because he said he wiped everything down again, but it was after him that I discovered all the dust on the vertical surfaces that were untouched since the original contamination. I did not choose them, and will know now never to hire them if I did have the choice. read more

A new owner in my condo building disturbed their cottage cheese ceiling, leaving a visible trail of debris from their doorway all the way through the common areas, & to the trash bin. As President of my Board, I handled this time sensitive issue myself, getting the particles tested for asbestos (results: positive), the work order created, and the cleanup order submitted to Alliance to quote the job. The homeowner who created the issue (who was financially responsible for the cleanup & testing) obtained a competing cleanup bid, aiming to pay less. But their bid actually came in significantly higher than Alliance's. From the very first email, Ryan was warm, professional, & communicative. This kind of customer service was super important, as scheduling cleanup needed to inconvenience 18 resident families as little as possible. Ryan completely understood this, visited the site multiple times (alone & with his crew) to plan, & coordinated the timing of the job perfectly. A job that could have displaced the whole building for multiple nights ended up only requiring the building to be empty for one 9am-5pm period of time. Hope you never need this kind of cleanup. But if you do, find someone like Ryan to project manage it for you. read more

Stay away from them, far away from them, and find an alternative. Their work was ok, though they failed to do all the smoke cleaning they were supposed to do on the contract, their attention to detail was so-so, and they had to be told to come out multiple times to finish most of the job. The worst part, though, was that they damaged the house due to sloppiness, refused to credit us based on the information we provide about repair costs, and then sued us in small claims court for our withholding the money to pay for the repairs from their damage. We are unbelievably having to take the time and effort now to sue them in order to try to get the money we had to shell out for the damages they did. Their claim is that their contract shields them from having any responsibility for damages that result while doing their work. It ended up costing us many of thousands of dollars and dealing with multiple subcontractors to repair their incremental damages. They can do a mediocre job, force you to pay, and then not cover very expensive repair costs. Who ever wants to work with a firm like that? read more

I wrote a review a couple days ago giving this company 1 star. I would like to update my review. I received a call the next day and a technician came out today to replace the part of our furnace that was causing problems. I just wish it hadn't come at the expense of a bad review. In business, it's the response time and reliability of employees that can make or break a company. Customers just want to know they are being heard. Even if it's just a call back that says, "we're still working on it but the delay is xyz,". Thank you Chris for your call back and to Andy, the technician, (both were great!) who came to fix the furnace. I'm giving 3 stars because the problem is fixed, but the response time was still lagging. read more

Deion Adams is a great worker. Answers questions makes everything feel safe.. thank u!!!!

Horrible service!! You call and they transfer you to different peoples voicemails and nobody ever calls back! Very rude and unprofessional. Probably why they have a 3.5 star rating read more

Hello Elena replaying to your response just wondering when I was going to receive an answer from your company ? On what my review was, still no word on what you guys have come up with?????? read more

I would not recommend them. I called and e-mailed them three times knowing they read my e-mails. Could not even get them to provide me with a quote. Don't bother wasting your time. read more

Elena, you have been misinformed. I'll post the insurance adjusters analysis, if you don't retract that there was moisture found. No moisture. The ceilings were torn out for NO reason. A mistake was made by Alliance Environmental Group. Own it. Pay us back. Here is the report forfrom your own branch manager xxxxxxxxcccxxxxxxxxxxx read more

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AAA put me in contact with Alex from Alliance and the experience was excellent! Alex was very responsive and helped me to understand the process for abating my home. We had a large slab leak that unfortunately damaged all of the floors, kitchen cabinets and walls and once Alex's team arrived they made quick and effective work of removing everything while also addressing the asbestos that was in the flooring and walls as well. Alex checked in personally and daily on the phone to ensure that his team were meeting my expectations and circled back once everything was complete to be certain I was satisfied with the work completed. Thank you, Alex and Alliance! Great job and I would highly recommend them for any of your environmental needs! read more

I called two days ago and was told a representative would be calling me back shortly to discuss the details of a job and set up an appointment to meet. Well, two days later and still no call back. read more

After having water damage to my home, Alliance was one of the companies that came out to removal the asbestos found in my home. They worked with me throughout the process and got the job done in a timely manner. I recommend them for any issues. Friendly staff and great communication read more

Alliance Environmental Group - Water damaged floors and walls - Demolition Services Near Me - Azusa, California

Avoid and reconsider another business The Repipe company recommended Alliance to do the drywall removal so I went along. They came and sent up their containment areas. One area was the front door entrance When this area was taken down a lot of the paint inside and out was removed. I brought this to the crews attention. The response was it would be taken care of by the dry wall crew. The day the dry wall crew came and finished their job the painting of the door area was not included. It turns out alliance was responsible since they did the work. Alliance after contacting them and after they looked at it said this "100% we are not going to repaint the door.. Again this is unavoidable and it was not done out of negligence.. I have nothing to do with overspray.. ". My response was. "What overspray?? The issue was the paint that was torn off by your workers so after I was told it would be handled they back down on their word and it got tossed around as if they were doing me a favor because they gave Repipe 1 a great deal. Makes no difference what kind of deal these two companies have given each other I still paid my bill and expect good customer service and professionalism. I bet if This was high end residential area they would not say the same thing Touching up their work and cleaning after themselves is not a lot to ask of any work crew. What would happen if your mechanic drove your car with dirty greasy hands and dirtied your interior ??? I recommend not to use this business Bad customer service read more

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Thank you Danny & Johnny for this job( ATTIC INSULATION OF MY HOME) :) Awesome work today !!Danny answered & clarify all my questions / concerns with great confidence and sure of what their work is about . This guys did an excellent job.at the end the project of the attic insulation was to my full satisfaction... I will definitely use alliance in future... read more

Team did a great job with the abatement of our asbestos removal of our acoustic ceiling. We visited the home mid way and they had sealed all doorways and all plastic and tape were removed upon completion of the project. They were able to also come back and do the cuts in the wall for our electrician to rewire the home. Overall very professional and great job! read more

OK, either my house has a ghost or an alien who moved the heavy mirror while your crew member was in the bedroom by himself or this company is a huge liar! I can write a list of things you guys moved if you want me to. The team asked me to sign that paper AFTER they moved the mirror and other furniture. I did not sign the part about the mirror. They were here for almost an hour and a half. My neighbor saw the team was there for almost hour and half doing work too. You tell me they only did a walkthrough? Really? The walkthrough took almost an hour and half? I did some research on this company, and this company violated the business and professions code and they departed from trade standards. Wasn't a surprise why can't they follow my simple instruction of using two people to move those heavy mirrors. If the crack was a pre-exiting condition, why did you move all the mirrors and all the stuff and then tell me? And more importantly, why did you even lie about not moving my mirror or anything??? He was sweating after he moved the mirror. Do you want to take fingerprints? I'm sure they will show your employee moved my furniture and the mirror. Your company is horrible. read more

Alliance Environmental Group - Cracked mirror noticed right after Alliance moved all 4 of my mirrors. Packed everything and left the job site. - Demolition Services Near Me - Azusa, California