This company provided me with the WORST service I've ever had in my LIFE. I have worked as a retail manager across many different brands. I can usually tell if the service is intentionally bad, or if they are oblivious because they are busy. This store is FULL of immature, unprofessional women who are always eating at the cash register, texting on the cell phones, and cussing in front of customers.
I have shopped here multiple times...I have never EVER been spoken to by a single employee. I was never greeted, thanked for shopping there, or even "small talked" at the register.
I shopped there on Monday, February 24th and a manager actually called me a "b**** ". I'm assuming it is because I came in about 15 minutes before they closed. When I originally entered the store, I immediately walked right to her to ask where the tank tops were. Without looking up from her phone, she pointed to their location and then met me up at the cash-wrap where there were four other girls just standing around staring at me. As I walked out, she called me a b***. I heard it clear as day.
I've called the customer service line three times, and the number has been disconnected. I emailed them four times, never got a response. I called the store, and, of course, got nowhere. They do NOT care about their customers at all. In fact, I'm beginning to think they are trained too act the way they do. It's the only explanation as to why they CONSISTENTLY provide historical levels of BAD SERVICE. read more
