The staff at this location has always been freindly and helpful to me and I appreciate their help…read more I have been coming here for a few years now and I found a really great technician, who is caring and is helpful to me as I have hard veins to find and she has always done a great job taking my blood. I truly love her and pray that I will have her for a long time.

Billing is a disaster! EVERY single time, I have to spend hours trying to resolve a billing error…read morefor $8.61. Last time I paid the bill and then got a past due notice. I paid it a 2nd time, they returned the money to my bank account and then sent me a past due notice. I finally got an email showing a zero balance and now I received another past due notice. I can't imagine how older adults handle this with frequent bills. Hours are spent on the phone! I absolutely hate dealing with this company!

Had an scheduled appointment and still waited in the waiting room for an hour. Did pass the blood…read morepressure portion of the test cause I was upset for waiting and now I have to do the physical in a year. I would go up the road and pay the extra 10 bucks like I am going to do next year.

From the owner: Carolina Testing is a full service employee screening and occupational health facility providing…read moredrug and alcohol testing services, DOT drug & alcohol testing, background checks, DOT Physicals, employment physicals and more. Additional services include DNA Paternity Testing.

Do not use Quest. I had a test that was denied by my insurance. Quest is charging me $200 for the…read moretest. If insurance had covered it they would have been paid $25. They are unwilling to come down to a reasonable charge for this. I have had this situation with other labs and they are willing to negotiate to a reasonable self pay rate. I will never use Quest again and will request my physician consider switching to a different lab as well. What a horrible experience. Their upper management team should be ashamed of themselves.

From the owner: Weather Alert: Hurricane activity is severely impacting Quest locations across the Southeast. We…read moreask that patients please double check your appointment status to ensure your designated Patient Service Center is operational.

I know everyone does not have the same experiences at hospitals but this is mine. I went in with…read morewhat I thought was a summer cold and a touch of bronchitis. I went to ER and was seen almost immediately, chest Xray showed pneumonia and a pleural effusion of my left lung. I was admitted and had excellent care from my Nurse D'anna( hope i spelled it right) who was great( my wife who's also an RN said she was great as well) . The Doctors were all very caring and helpful, my Pulmonologist came in and said she was recommending I transfer to Grand Strand so a thoracic surgeon could clear the effusion. I felt as though I was the most important patient in the hospital. I would not hesitate to return should I need any medical care. I also find it great how the local hospitals work together for the best care for the patient.

Dear Customer Service,…read more I am writing to express my disappointment with the care and treatment I received in the CMC Emergency Department on Sunday, August 2, 2026, at approximately 8:30 a.m. Before I begin, I want to make it clear that I have always had outstanding experiences with CMC. About three and a half years ago, when I moved to this area, I decided that CMC would be my healthcare provider because every doctor, nurse, and staff member I had encountered was kind, compassionate, and made me feel welcome. Unfortunately, my experience in the Emergency Department was completely different. When I arrived, the gentleman working at the registration desk did not acknowledge or greet me. I had to approach him and ask if this was where I needed to register. Instead of welcoming me or asking how he could help, the first thing he told me was that there were a lot of people waiting, there were no beds available, and that I would have a long wait. He repeated this several times throughout our interaction. At the time, there were only about five people in the waiting room. Whether there were five people or fifty people should not matter to someone seeking emergency medical care. Patients come to the Emergency Department because they are worried about their health, and hearing repeatedly how long the wait will be only adds to their anxiety. While checking me in, I explained that I was experiencing chest pain that was radiating down my left arm. His response was, "I don't care about your arm. Tell me more about the chest pain." I understand that he may have been trying to focus on the most urgent symptom, but the way he said it was dismissive and lacked compassion. There are much more professional and caring ways to communicate with a patient who is frightened and not feeling well. The night before, I had spoken with the on-call physician, who advised me to go to the Emergency Department because of my symptoms. Since it was late at night, I told the doctor I would come first thing in the morning unless my condition became worse, in which case I would call an ambulance. I tried several times to explain this, along with my other medical concerns, but I was never given the opportunity. In addition to my chest pain, my legs and feet had become extremely swollen. My physician, Dr. Boykin, had prescribed medication to help reduce the fluid buildup because there was concern that my kidneys might not be functioning properly. The medication was not helping, and that was another important reason I came to the Emergency Department. Unfortunately, I felt as though no one wanted to hear about those concerns. After my EKG was completed and I was told I was not having a heart attack, I became so discouraged by the way I had been treated that I decided to leave without receiving further evaluation. Looking back, I realize that was probably not the best decision, but I simply no longer felt comfortable staying. No patient should ever feel driven to leave an emergency department because they feel dismissed or unwelcome. I also heard a nurse yelling loudly in the background while I was checking in. I do not know what the situation was, but from a patient's perspective, it came across as chaotic and unprofessional. I understand that emergency departments can be extremely busy and stressful. I also understand that staff members deal with difficult situations every day. However, those circumstances should never prevent patients from being treated with dignity, compassion, and respect. I do not know the name of the employee who checked me in. He was a gentleman with gray hair working the registration desk that Sunday morning around 8:30 a.m. I ask that you identify him and address this matter appropriately. Whether that involves coaching, additional customer service training, or another corrective action is your decision. I simply do not want another patient to have the same experience I had. Again, I want to emphasize that this complaint is not about CMC as a whole. My experiences with your physicians, nurses, and office staff have consistently been excellent, which is exactly why this incident was so shocking and disappointing. I would appreciate hearing from someone regarding this matter and learning what steps will be taken to address my concerns. Thank you for taking the time to read my letter and for considering my feedback. Sincerely, Rob H 11-01--64