If you get this company for roadside maintenance, CANCEL. They said 75 minutes at first. That time passed, then it was 40 minutes. Then that passed, and they said the technician was an hour away and on his way to me. I asked if that is actually true or if I should just cancel and go with another provider, and they said his actual ETA is an hour and he would be heading my way. No updates after an hour. I called back, they said they'd contact the technician and call me back. No follow-up. I called again. They said he's 45 minutes away now.
I spent half my day trying to figure out when these jokers were going to send someone. I wish I had just cancelled earlier and tried to get a different company. Finally got help four hours and 45 minutes later. The technician was just a guy with his car and some tools, including a portable jump starter which did the job fine. No hate toward the technician; it felt like they put some tools in his trunk and said go forth. Thanks goodness I was just at home during all of this. Stay far away from this company! read more