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    Propane

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    Proof of how full the tanks were.
    Trish H.

    What a bunch of lying scumbags. They agreed to pick up three propane tanks from my property in exchange for reimbursement at the going rate for propane. Have pics of all the registers. One 80% full, one 70% and the other 20. Their Service Manager, Paul Cote said, almost three dollars a gallon. Once they were picked up, they said the it would be four to six weeks to receive the check. Last week, it was six weeks and no check. Shocker. I called and got Paul´s VM and told him I had not received a check. No return phone call. Called again on Monday, he made all sorts of excuses, contradicted himself and then said they´d be paying me just over a dollar a gallon and "didn´t know when I would be getting my check. I could have just kept the tanks and used the propane for my new stove! Do you think you can get away with treating people like this? I have called the Attorney General´s Office (603-271-3641) and I will take them to court. STAY AWAY from these liars. The "manager" Paul, who I have been speaking with from the beginning, hung up on me. Stay classy, A & M.

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    3 months ago

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    7 months ago

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    6 months ago

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    1 year ago

    Incredibly BAD customer service. They sell propane furnaces apparently, but don't know how much they cost!

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    5 years ago

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    Alpine Heat Pumps - Mini-split zone control

    Alpine Heat Pumps

    (4 reviews)

    march 28, 2026 -- buyer beware!!! alpine heat pumps does not stand behind the products they sell…read more 18 months after purchase, major components failure of the compressor and inverter pcb board. best they could do was, we could get out there in maybe 2 weeks, why don't you try calling.....maybe they can help. alpine's representative had the nerve after it was diagnosed by another company as a known c464 failure problem with samsung to say, "well every now and then you get a bad one, but the parts are covered!" 18 months and a major failure, and we're supposed to come up with another $1,500 to $2,000 for labor and freon. so, they don't service what they sell, moreover, don't stand behind the product they recommended. not to mention that as part of mass save had to have our furnace disconnected and we are stll without heat (april 7) in half the house...tonights low expected to be 25 degrees! going on a week and half of 50% heat, not expected to maybe be repaired on the 14th. they were responsive in taking my $28,000 for the system, and now they will not respond! poor customer service! they take your money and move on! shop elsewhere, and go with company that actually services what they sell and stands behind the products they sell. oh, and they no longer sell samsung....no suprise. only 1 star, because can't give zero.

    In 2024 I had Alpine Heat pump install mini-splits at my home in Worcester through Mass-Save. Jason…read morethe sales rep was very dishonest and unprofessional. He (jason) never took out a permit through the City of Worcester. I was notified by city inspector in December 2024. Additionally Jason(Alpine) charged me for four(4) mini-splits and I only recieved three(3) and one(1) condenser. Jason came to my home and I complained to him about mini-splits turn on in the off position. He(jason) stated he would put in a work request ASAP. I didnt here anything for a month until I posted a negative review with Mass-Save and BBB.Do not do business with this company! they are SHADY.

    Allen & Mathewson - hvac - Updated May 2026

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