I'm in love with the Tiffin motorhome company. We heard about the quality, great design, reliability, livability and especially the Holy Grail of successful businesses - customer service. We went out of our way to visit their factory in Red Bay, AL on our way to FL. When we arrived we were welcomed to stay free in the campground - full hook-ups- til we had our turn (first come, first serve basis) then like a swarm of bees, guys started showing up checking our home in their specialty, marking any problems they found. With a 2007 Phaeton, were out of warranty, but because of their good will policy, they're fixing a $2000.00 paint delamination on the roof, and a myriad of tricky tacky things inside. We will be replacing a wood floor slide-out with aluminum that they use now ourselves. They told us we'd be a month out. Paul talked to the scheduling lady, looks like we're in this Friday! If you're in the market for a motorhome, go past all the others, bite the bullet and buy TIFFIN. BTW, we sold our 4000 sq ft home, moved into this full-time and are loving this life-style read more