Can you say NEVER AGAIN? I don't know what's going on this week! This was my first and last time with this #AllegraMarketingPrintMail location.. So my son drives all the way downtown to the Renaissance Center pick up my labels (after confirming pickup etc. so as not to waste a trip or time) only to be told there's nothing there for me. Now, as a business owner, I understand things happen but the yelling and screaming and total disrespect from their "customer service" rep was unbelievable! She refused to look for the labels, insisted I never sent any artwork over (essentially calling me a liar) and hung up on me.. I called back and an elderly woman answered stating the rep was "on another call" and she was fully aware of the situation; she was equally disrespectful and even after finding my labels could not find it in herself to apologize on behalf of either one of them: let alone the establishment...having worked with lots of printing companies, this was by far THEE worst! Some of you may recall my post about the death of my former printer #ArtisticPrint in Southfield..well today am missing him more than ever.. no comparison... I pray Allegra will turn things around..and soon... read more