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    Allegiant Air

    2.0 (7 reviews)

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    Complete Travel Services

    Complete Travel Services

    1.0(1 review)
    13.8 mi

    We booked a flight and cruise through this agency. If there was a way to mess it up, they messed it…read moreup. We provided accurate info to the agent, but our tickets came back with wrong first names and last names, wrong birthdates (date and year), wrong passport numbers, wrong expiration dates. These errors are significant because TSA requires your ticket to match your ID. We had many other problems with their services. It was very disappointing since we paid a premium for the services of a professional agent.

    From the owner: Welcome to Complete Travel Services. Complete Travel Services is located in Ankeny, Iowa. For more…read morethan 20 years, we have provided quality travel services in central Iowa. We specialize in planning personal and business trips. With over 50 years of experience, we can help you plan your dream vacation, destination wedding and honeymoon or a Spring Break getaway. We work with all cruise lines and tour companies. No matter where your destination is, we can serve your needs. Our travel agents can help you book: * Airline Tickets * Riverboat Cruises * Bus Tours International Flights Trains Cruises We can customize any vacation packages. Plus, our travel agents are very knowledgeable, reliable and prompt. They offer great services with no hassle. It doesnt cost more to use a travel agent, but you may pay more if you dont! Call today to plan your next vacation! First Class Travel and Experienced Agents in a Small Town Setting.

    Allied Travel

    Allied Travel

    3.8(8 reviews)
    9.1 mi

    Great customer service, professional and knowledgeable staff who offered great suggestions. Easy to…read moremake in-person appointment or work with their staff via phone.

    Replying to the feedback from my review I posted Wednesday. Dean emailed me back within a day on…read morethe first email. I emailed him and got nothing for 48 hours. since it was a Friday I called the agency. I asked why I hadn't received any response and that is when he was quite condescending while we were talking about my trip. (this was after he told me I hadn't given him enough details so that's why I hadn't heard from him) I told him in my email that I had never done this before and I would need a lot of guidance. Then he did give me some choices and we emailed a few times. my last email I sent I did give him dates that would work and what else I was wanting and told him I would be sending our information in the mail. I sent our information out and a note with it asking what else did he need? what were our next steps. I never got a response. 2 weeks after my last email I posted my initial review. I hadn't heard from him in 2 weeks. He called me within 5 minutes of me posting. Asked me if I was still interested in the trip. I said no because I switched agencies. He then asked ME when he received our information I sent. I saId you should have gotten it at least a week ago. He then said it must have been overlooked. And by the way, I sent the information for both of us traveling. The statement that I didn't is untrue. the fact that you are trying to put a bad experience with your travel agency on me, the customer, is ridiculous. I have been honest about my experience, or lack of really, and instead of trying to turn it around on me, you should look at how to not let it happen again to someone else.

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    Allegiant Air - airlines - Updated May 2026

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