Dr. Patrick Reagan of All Pets Animal Hospital in Clovis, New Mexico, is a Miracle Worker!…read more A couple of weeks ago I got up one morning and couldn't figure out why our 8-year-old Cattle Dog, Lady, didn't jump up and beg to be let out like she normally does. I investigated and discovered that she was unable to move her back legs. Terrible, sad, scary... all sorts of fears of what the problem could be ran through my mind. My husband and I carried her out to the truck - she weighs over 70 pounds. We got her to the vet's and after Dr. Reagan examined her, he said that she had lost 100% of her back legs - meaning there were no reflexes and no deep pain response - plus she had lost 10% of the reflexes in her front legs. She also had lost control of her bowels and bladder. All of her blood tests and x-rays were normal, with the exception that he found signs of stress, which would be a normal response in an intelligent active dog who didn't know why she could not feel or use the back half of her body. But young Dr. Reagan had a "hunch." He wanted to give her a steroid injection and keep her overnight so he could observe how her body responded. We didn't want to leave her, she's a rescue with abandonment issues, but he persuaded us that it was the best thing for Lady. I couldn't sleep that night, I kept praying and reliving our last walk together, which we had done the evening before she woke up paralyzed. Lady and I typically walk at least a mile every day, weather permitting. During our last walk there had been no sign of lameness. I cried, thinking that might have been our very last walk. By 6 a.m. the next morning, Dr. Reagan found her standing and wagging her tail. Over the next several days, Lady's mobility and reflexes slowly returned. Today, our girl is running and playing like a puppy again! We love our fur-baby so much. We are very grateful to have her still with us and still functioning. Every day I pray that she will be with us, healthy and happy, for a long time to come. But we never know, do we, when it is our "last walk." I try to make every day and every walk special, for that reason. I told Dr. Reagan that I wish we could adopt him! Merry Christmas to everyone ~ and a Happy New Year! Lynda

I want to start by acknowledging something positive. The staff at All Pets Animal Hospital were…read moregenuinely kind and friendly toward my dog during the appointment. It is obvious that the people working there care about animals, and I appreciated the way they handled her once we were finally seen. However, the experience leading up to the appointment was frustrating and frankly unacceptable from a customer service standpoint. I arrived on time for my scheduled appointment and then sat in the waiting room for roughly 40 minutes before being called in. During that entire time, no one acknowledged the delay. There was no update, no explanation, and no simple "sorry for the wait" from the front desk. When I was eventually called back, the vet tech also made no mention of the delay. The whole interaction carried on as if everything were perfectly on schedule. What makes this especially frustrating is that earlier the same day I received a text message from the clinic reminding me that if I were late or missed my appointment I would be charged a $50 fee. That kind of policy suggests the clinic values punctuality and accountability from its clients. Unfortunately, that same standard clearly does not appear to apply in the other direction. When the clinic runs 40 minutes late, the expectation seems to be that the customer simply sits quietly and absorbs the delay. Delays happen in veterinary medicine and most reasonable people understand that. Emergencies come up. Appointments run long. That is not the issue. The issue is the complete lack of communication or basic courtesy about it. A quick acknowledgment, an apology, or even a simple update would have gone a long way toward showing respect for the time of the people sitting in the waiting room. Compounding the problem was the attitude from the doctor, which made it clear that this level of delay was treated as normal and not worth acknowledging. If that is how the clinic chooses to operate, that is their decision. But it is not a standard of professionalism I am willing to accept. I let them know before leaving that I will be taking my business elsewhere and will not be returning to All Pets Animal Hospital. The staff were kind to my dog, and I appreciate that, but respect for a client's time and basic accountability matter as well.

Great staff and clean kennels. They have sever sized kennels. I love the huge grassy yard the dogs…read morecan run and play in. The last time I took my dogs for a three day weekend I saw that they even pet sit cats and birds. I've also used the grooming service and they spent a lot of time to thoroughly clean my long haired large dog. One of (or possibly the only) groomer in town that would even attempt my 80 lb. double coated fur baby.

lady's up front are very rude they gave me and my wife attitude when we're asking question very…read moreunhappy will be finding a new place for my dog

We have been bringing our 3 dogs to Waggin' tails (now known as Magnolia Pet or paw I don't know…read morefor sure) Afor 5 years now for boarding. My oldest dog has severe separation anxiety and if cornered can snap, which often leaves me weary about leaving him with strangers. The older male who often works the counter and boarding was so gentle and a genuinely great man. He loved my oldest dog and left him out of the kennel area to walk around freely, which made me happy. It didn't take long after the first visit for my oldest pup to run towards the door and veg in excitement to be let in so he could see his friend while I vacationed. I price checked between Sierra pet hotel and Waggin Tails and Waggin Tails was significantly cheaper, also offering military and first responder discounts. I have never had my dogs groomed here since they are short haired. My dogs have not been boarded at the facility since the name changed, but as long as the older gentleman is still working there we will return!

Worst dog groomers I have ever used! When we dropped him off we were very clear as to what we were…read morelooking for, a simple trim around his ears, neck, rear, and paws. When my wife picked him up they had shaven him from nearly head to tail down to 1/2"! In the places where they did not shave him his fur was patchy and completely uneven. They did a completely horrible job and I will never trust them again to groom my dog. The reason for the horrible cut according to them was because they "messed up" and that their normal equipment was broken. When I called back later that afternoon to complain a gentleman simply told me that if we were not satisfied just "don't ever bring him back here again" No apologizes, no talk of a refund, just rude and unprofessional. My advice, take your pet somewhere else.

You know you found a good vet when your first encounter is late on a Friday night in an emergency…read moresituation. First of all, they have an on call service to answer emergency calls. How comforting is that! When the vet arrived, Dr Whitney, she had her assistant, and they both took ample time to assess the situation of our injured dog. No rushing and were very compassionate. We took him home, with full care instructions. The next day we were back for follow up and again saw Dr Whitney. The reception staff was wonderful. We had made appointment with another vet who was available for Monday for another follow up, but imagine our surprise to get a call much earlier in the day to bring him right in to see Dr Whitney. Ultimately, we had to make the kind choice to end his suffering. And never have we been treated kinder by all staff and were given plenty of time to say goodbye. Every single person we encountered treated us kindly and knew how painful this is. I just hate that their encounter with our beloved dog was at this point and they didn't get to see the fiesty little guy he was. But we will be taking our other two dogs there for future routine vet visits. Being new to Clovis finding a vet is a hard choice. I don't think you could do better than this group. Updated: absolutely five plus stars for this veterinary clinic! They have since taken care of yearly vaccinations for our two 8 year old cowdogs and we have acquired a wonderful puppy from the Clovis Animal shelter, who has been in three times for shots. Dr Whitney is our go to vet. The care and compassion of everyone there is great. Their love for animals shows.

I was impressed with the knowledge and service. They did everything to help us and our anxious dog…read more Very professional. I'm a cynical old guy that was expecting to be over charged. That wasn't the case . Thanks again.

Darlene is a groomer with decades of experience. She is hard to get in with but will do an…read moreexcellent job with your dog if she is available.

Very nice owner and they do a great job taking care of my babies. She has been watching my dogs and…read morecats for years and I have always come home to happy pets and secure home. Very trustworthy and I would be happy to recommend to anyone!

The vet and all the staff are phenomenal!!! I've had a lot of emergency cases with fosters lately…read moreand they have been the best. They are very busy and I know that makes some people upset... but being the only vet in portales and also COVID making everything curbside...everything is crazy and they are doing their best. I would definitely give them more stars if I could. Thank you so much everyone for all your help and answering my millions of annoying questions lol We are definitely a forever customer.

If you're looking to adopt or receive care for your fur babies, I would highly suggest NOT going to…read morecaprock vet clinic in portales. I could write a short story about the negative experience we've had since adopting our dog in January. But to keep it short and sweet, you can never get ahold of anyone there. They do not set proper expectations of what's expected of you from adopting a dog from them. And the staff takes no accountability and resorts to their policies as their defense for everything. I'm sure any place you find that isn't them, will be a way better experience!

The best veterinary clinic in Clovis, New Mexico! I've had…read morewonderful experiences with this clinic on multiple occasions. The first time, I brought in Ginger, a stray cat I rescued, to be spayed. The staff took excellent care of her and even kept her overnight for observation rather than sending her home the same day. Ginger recovered beautifully, and I was very impressed by the level of care and attention she received. Recently, I brought in another rescued stray, Shadow, and once again had an outstanding experience. The entire staff was incredibly kind, welcoming, courteous, and professional. Dr. Dawkins was extremely thorough, took the time to show me the imaging, explain the lab results, answer my questions, and provide honest, realistic expectations. I never felt rushed, and I truly appreciated the time and attention given to Shadow. What stands out most is their compassion, professionalism, and genuine dedication to animal care. They consistently go above and beyond, and it's clear that they truly care about their patients. I'm very grateful to have such a wonderful veterinary clinic here in Clovis. Highly recommend!

This place is weird. I went to their office to see if I could get a supply of special diet cat…read morefood that my cat needs for allergies. There was no-one at the front desk, and no sign of anyone around. I called out, and shouted, but no-one came. I waited for a long time, but no-one came. I could have stolen all sorts of bags of pet food etc. In the end I just walked out.