I would seek care elsewhere. Had an MRI for my knee in March at this location after waiting for almost an hour to be seen at my appt time. I was told there was nothing wrong with those imaging, but my pain was significant for there to be no results. I had a second look at the MRI and they found a tear, and shared that I should get a new MRI because this imaging was poor. I paid quite a bit of money for this imaging and took time off work to come across town for it. I called to discuss with the team and provide feedback so this doesn't happen to anyone else, but staff didn't seem open to that conversation. Spend your money somewhere else where patient care quality is priority. read more

I had a wonderful experience and the staff were so friendly. I will go back for all of my imaging needs. Large dressing room with a BED so that i could rest while waiting for my turn. I only had to wait about 10 minutes. The place was so clean. The tech and tech assistants fussed around me giving me blankets and pillows to make sure that i was comfy. Best MRI I have ever had!! read more

Went here for a neck MRI in May 2023 because the estimated cost was 90% less expensive than the cost of imaging at the hospital. Everything went great, from scheduling to the procedure itself. I arrived on time and didn't have to wait long. I was nervous because I'm claustrophobic and very sensitive to noise. The technician did a great job of making suggestions and letting me decide what I needed to feel comfortable. She let me know what to expect the whole time and told me how long each view would take. It really helped and we got through it together. I would definitely go back for future imaging. read more

I'm selecting one star because there's no option to select a lower score. This was the most horrible experience I've ever had in a healthcare facility. The receptionist was extremely rude. Upon my arrival, she didn't ask for my name or I D. She ask for my credit card. I assumed she must have been on the phone because she didn't know who I was so what would I be paying for. I went in the back to a dirty room which was called a dressing room. I was told to take off my bra after I asked the woman if the underwire was a problem. I followed her to the imaging room where not one tech came into the room. This woman placed me on a table with a partial sheet over it. I told her I couldn't straighten my leg because of the pain so she placed a pillow under and then the table went into the machine. No one said anything to me. Not even to begin the scan. I pressed the button to ask a question and was told we really need to concentrate on what we're doing as of I was bothering her. I asked to be informed of what was happening and heard nothing back after being told the first scan is starting. My hands began feeling numb which seemed abnormal so pressed the button twice more and no one responded. After the scan was completed, no techs entered the room to ask if I was ok. I had a lot of difficulty getting off the table. Several hours later my hands were still numb. Is that normal? I had no one to ask. There are better ways to treat a pain patient especially in a stress inducing procedure. I wouldn't recommend this facility. I wouldn't even bring my dog here. read more

If you are looking for somehwhere to get an MRI, I cannot recommend Allegiance Imaging And Radiology highly enough. First, they've got their act together, which if you have been to just about any medical office in the past, that can be hit or miss. Second, there's free parking, which you know in the Atlanta metro is a huge bonus. Third, the staff is FANTASTIC and unbelievably friendly (a big shout out to Ms. Kimberly at the front desk - she's amazing). Fourth, I have always been able to get an appointment scheduled within a few days - sometimes even the NEXT DAY. (Yes, I have unfortunately had to get several MRI's in the past year.) Fifth, they actually give you the disk with your images immediately after your MRI - no waiting. Plus they send the results to your doctor for you as well. Sixth (and the biggest question most people have usually!) they are incredibly inexpensive. To give you an example, the last MRI I got was $42.69, where as other MRI facilities were asking anywhere from $96.22, $178.73, or even $311.22!!! Yes, I shopped around!! The exact same MRI. Don't go anywhere else. Allegiance Imaging And Radiology is the ONLY place to go. read more

Getting an MRI is by no means a fun procedure. Krystal was great in getting me scheduled. She was easy to talk to and made sure that I felt comfortable before my appointment. The facility is easily accessible, super clean, and you feel safe from COVID and really anything. Stephanie was amazing. She made me feel right at home during my procedure. I have a service dog and she was in great hands. She was so happy to see me and I knew she had a good time with the gals. If you need any diagnostic imaging, come to Allegiance Imaging and Radiology in Decatur! read more

First I would like to say, this review is only intended to give honest feedback to any potential patients. I decided to go to this location because I read a review online that gave this facility a 5, I now know this was either a fake review or only a few people left there review. I called several times before the appointment and spoke with different schedulers who gave me misleading information (either they were new or just didn't know) 1. Office hours, 2. Technician Procedure. I was given an appointment at 9am, and per the hours online the office was suppose to be open at 7am, I was later advised the hours online were not correct. I was told to come in at 8:30-8:45am to fill out paperwork, I asked to have the paperwork emailed to me to complete before the appt, The scheduler said okay, took my email address, but the email w/ paperwork never arrived. I arrived around 8am because of the distance from my home and traffic, however I realized eariler on, the office did not open at 7am, they opened at 9am. After calling and speaking to several schedulers at other locations, the office finally opened up around 8:55am. After filling out my paperwork, the technician called me back, I explained to her I have tiny tiny veins and she would have to use a butterfly, I also advised her because of this I was very hydrated, so I was prepaired, the technician assured me she understood and if needed she could start a IV, I gave her the okay to start a IV, she checked both of my arms and decided she didn't have to start a IV, because she had found a good vein. Since I needed to have something called a football on my head for the imaging of the brain, I told her I did not want to see it in fear of freaking out, so I asked her to keep it out of sight until I put on my sleep mask, she ageed. The imaging started out good, but went down hill after about 20 mins during the MRI. Because my doctor had ordered 3 different sets of imaging, (MRI, MRA, IACS of the brain), the imaging was taken in stages. The MRA was first, the IACS was second, then the appointment started going down hill after about 20 mins into the MRI, the technician started talking to me thru the speaker in the MRI machine, she asked me if I had any pins in my hair, scape, She said she saw something on the scan that looked like a pin, it never occurred to her, it could have been a part of that large helmet I had to wear, I repeatly said NO, I don't, that was why I wore a scarve so that would not be an issue. The technician decided to bring me out of the machine and started digging in my hair looking for a pin, 20 mins later she decided since she could not find a pin she would contiune. After 10 mins she spoke to me again thru the speaker and asked me to hold my head still, my head was still, but to prevent any additional times, I just said okay. After another 10 mins, I realized I was fighting to keep my teeth from chattering because they had the fan in the imaging machine and the air conditioner on high in the room. Even though I had 4 blankets on, it still didn;t help. I guess I was still enough because the technician didn't say anything else, until it was time to start the contrast, the technician came in and tried to find a vein, she could not, after 15 mins I asked if they had warming pads, she said no, but she would warm up a towel. That still did not help, which didn't surprise me, since my veins and every other part of my body was frozen at this point. I allowed her to try to find a vein on the other arm, which she had no luck. When she started circling my hand, I decided enough was a enough, so I told her we would be skipping the contrast, she agreed and said she had a lot of other imaging to send. Eariler on I mentioned, the schedulers didn;t tell the truth regarding the technician's procedure, (I was explained in detail what type of veins I had and I was assured if the technician had problems finding my veins they would have the doctor on site come in to find one, that did not happen. I was advised I needed to come in on a week day vers a weekend due to that would be when the doctor's would be there, another LIE. After I was dressed, I asked for my disc, the technician told me it would only take a moment to download, after 15 mins, I noticed she had called in another patient to start her MRI, I had already told the technician before the scans started, I had to go back to work after the scans, because I refused to wait 20-30 mins more I decided I would leave without the disc and come back later when I had more time. I decided to come back on Sat to pick-up my disc, after picking up my disc I realized she only put the MRA and the IACS on the Disc, so, the 30-40 mins in that machine getting the MRI was wasted, because she didn't add them to the disc. I have had MRI's, CT, Pet Scan in the past and this was by far the worst experience I have ever had. Oh, and by the way, after the technician tried and failed to find a vein, she informed me she had read more