I bought a pair of Allbirds online a month ago and the first day I wore them here in London they gave me a blister on my heel. I went to the store in downtown London and Daniel was on it. I didn't have a receipt and Daniel indicated all I needed to do was give him my email address and he would make it right. I walked out with another pair of shoes and now I have happy feet. Thank you Daniel and thank you Allbirds. read more