1 Star is way too many. I took my car there back in 2001 and they tried to rip me off. I had a…read morewater leak and they told me that for them to fix it, they would have to remove the water pump and since they were gonna be that deep that I might as well have a new timing belt put on. My issue was a busted thermostat housing hose. I knew what it was but I did not want to do it myself. Needless to say, I bought a $15 hose and had it wrapped up in about 30 minutes. I will never go back to this place again. The associate got upset and made the comment, "You people are always trying to get something for nothing." How many others have they ripped off that don't know a thing about cars. Luckily I am mechanically inclined. It's been 22 years and every time I pass by their shop I am reminded of that day. Never again..

I tried for a few months to get in for service. I even dropped my car off for oil change told they…read morewould at least try and take peak to let me know what's going on. Even after all that still they didn't look at my car during the oil change. Then they tried to lie and say I needed wiper blades and air filter.... All things I changed in the last month. I even showed them the receipt where I bought the wiper blades. I kept my mouth shut and kept waiting at least to give them the benefit of the doubt. My Mistake they completely over loaded. There is a reason why so few mechanics refer this place. I should have listened. I was just hoping they would have some tools for bmw that the other shops didn't have on hand. By the way the dealership in Macon is absolutely useless.

The worst customer service I've ever experienced! The girl at the counter was downright…read morecondescending and didn't seem to care about our buisness. I was talked to like a 2 yr old. I've worked in customer service my entire life and I am 50 years old and have never ever had someone be so disassociated and just didn't care whether we were there or not for repairs. Her smug remarks made us feel as though our business meant nothing and they were just too good to fix our car.We finally decided that we would find somewhere else to go after she argued with us about not being in network with our insurance, which we already knew about and making it out as though it could be months before we see our car fixed. It's all about the way you say things so we are taking our business elsewhere and I do not recommend this place to anyone.

My car was sent there from insurance after I was hit in front, they took the car did the body and…read moresent it out for front end repair as they are not mechanics. I knew it needed an alignment, due to how it drove from house to shop. I had already bought tires before accident so I asked to be notified when they took car over so I could pay to have them put on. I was never notified. When picking up car, I had Cash the older lady at counter yelled we do not take cash it was not the paper you signed (did not get a copy) and also on that big sign an 8x5 inch sign under glass on counter. When I came in first time there was a guy leaning on that piece of counter. I was mad and said she was rude. I went and deposited money, when I came back the manager was there, I explained that maybe they should have sign on door and or give a copy of paperwork with it highlighted. He said car was good to go but needed an alignment, to over to where they had taken it and they said the CV axel was broken and they told Jo Hudson's office it was not safe and needed to be fixed. Went right back and I gave all paperwork to the other lady at counter. she sent it to insurance" saying that it was not necessary and it only shook a little. Allowing me to drive it with my small kids. Now fighting with insurance company due to how they worded it. I am a single mom of Three. I already paid $500.0for my deductible and now its another $1200.00 because they say its not a big deal, and safe. If you have a family or love having your car DO NOT TAKE IT THERE!!!!

I known Doug fir years and He has been very professional and one the best Exhaust /Muffler guy I…read moreever met! He made custom Duel exhaust fir my 1965 F-85 ,& I mean actually bent all the pipes to fit car , it look better than factory ! He also rebuilt my front end complete on another car I still have and done alignment on it !! He 's also a great Mechanic, use Quality parts and can repair almost Anything ! Great place to get your car fixed right ! Thanks Doug!

Have a 2005 dodge dakota had them put plugs and coils in and 6 months later changed the coils packs…read moreand 2 different kinds and the plugs were different 2 was auto light plugs and champion not even the right plugs we paid 758.34 dollars will not go back

I love this shop. I had a problem an emissions problem with my vehicle for years…read more I took it to 3 other shops and none of fixed the problem. All Automotive found the problem and fixed it

They are the best in Henry county hands down. Very professional and did an outstanding job and a…read moregood price to repair my truck for emissions, I highly recommend and I want to say thank you very much

Really, really super nice fellow who is overloaded with work. Her car was in here for like two…read moremonths and never was anything actually done to it which is inexcusable. I understand the owner has some health issues and that is sad but two months is simply too long to have your car checked out and work planned.

I found these guys after I became completely frustrated with dealing with the local BMW…read morestealerships. These guys are as good as it gets! Very professional and Very Reasonable! It's nice to do business with a business that cares as much about your car as you do.....received my car back the same day and to top it off they cleaned it too. No Dealerships for me!!! Hell I almost look forward to the next time my car needs serviced again...haha

My truck was just past 150k miles and needed new front brakes and rotors so I took it to Pat at…read moreDual Auto and they did a full service tune up. Changed all of the fluids, spark plugs, air filter, etc. they did it in a timely manner and now the truck is running like brand new and getting 1.5 more mpg. 100% recommend these guys.

These people are awesome! I went to take my truck to get smog because the tax office said that it…read moreneeded to have a smog and was greeted by a very friendly man at the front desk who told me that they were wrong and that my truck did not need to be smoked. He could've very well just charged me to smog it and then sent me on my Way, however, he was very honest and I appreciate that! You don't find service like that anymore nowadays! I definitely recommend these people for their honesty for sure! Thank you!!!!

Blame the Call Center I was given an appointment for a…read morerecall repair. I arrived for the appointment and was told they didn't have the part and couldn't make the repair. Doesn't matter they made the appointment or that I drove over an hour to get to the appointment. No accountability or understanding of customer service. DO NOT GIVE THEM YOUR BUSINESS. THEY DO NOT VALUE CUSTOMERS.

Premier customer service where you treated like family. Highly recommend them. The car was ready as…read morepromised.