I sent my 2013 Honda civic here to get front end work. I sent it in saying terrible noise coming…read morefrom front end. It wasnt hard to notice as it was nonstop when driving the car. They replaced just my struts and said that was the issue. I get the car back and it still has the same problem. And I paid them over $1000 for the job.

Best mechanic shop around! Been open for over 30 years now. Great prices and good work. Highly…read morerecommend.

Pro-Tech was just what I needed when my truck needed service while out of town in Macon. I called…read morelate on the 4th July and they were able to take care of me the next day. Míguel came out and was very honest about his concerns with the rust on my truck. Yes, it's from up north. I chose to get it towed to his garage. As promised, he started work on it immediately and less then 3 hours later, I was on my way back to Atlanta! No painful waiting for a dealership to try fit you in and overcharge you for the work done, all my questions answered, and very professional.

Pro-Tech was quick to come out. I do my own mechanic work and my floor jack unfortunately slipped…read moreand got wedged between my front sway bar and my rack and pinion so I was unable to get my Jack out. I only own one Jack so I was unable to lift the car so I could loosen the sway bar. Thankfully these guys were quick to respond and we're able to free my Jack.

Javoni was absolutely amazing. From start to finish, he kept me in the loop and moved things along…read moreway faster than I expected. I was on a tight travel schedule and honestly in a bit of a panic needing my truck fixed quickly--but they really came through when it mattered most. The biggest win? They FINALLY fixed my AC. This has been an ongoing headache that multiple other shops couldn't figure out, and I was starting to think it would never get resolved. Javoni and the team actually took the time to get to the root of the issue--and now it's running perfectly. Huge relief and seriously impressive work. Highly recommend!

The technician that performed the repair on my vehicle did a piss poor job. Probably put in a cheap…read morereplacement part, and did not reassemble my vehicle correctly. Noticed some issues right away, and still finding other issues. Had my son in law contact them earlier about an issue, and per usual they didn't want to own up to it.

My daughter and I were traveling from Florida to Tennessee and the check engine light came on. We…read morecalled the BMW dealer in Macon and they had a 4-5 day wait. Called several other shops until I found this one. They took my car in the same morning. They ran a quick test and found an oxygen sensor fault. Not an urgent fix so we continued on our adventure. Karen was delightful and chatted up my daughter while we waited. Thank you for giving me peace of mind!

The owners are friendly and quite knowledgeable. Very efficient service and dependable. I was…read moretreated respectfully and advised of any other service needed: tire tread, etc. Service cost was also reasonable.

I visited Ackerman to get a used part for my truck. The first man I talked to about a part didn't…read moreimpress me. I left my number and called him back and he told me how difficult it was to remove the part from his salvage but I knew better and gave up talking to him. A couple of hours later another gentleman called me from that establishment and told me they had gotten it off and to come get it free because of my trouble. I wanted to say thank you much and I recommend them to others and that I'll be back when I need another part. No I don't expect the next for free but I do appreciate what they did!

We got a flat tire on the highway and stumbled upon this shop completely on accident. The man here…read morewas extremely friendly and the service was exceptional. If we lived closer, we would use them exclusively. Highly recommended.

He got me back riding in no time! I had my alternator go out at 2am and Wesson Connecticut was the…read moreonly business that I called and would come help me with my repair. Great guy made me feel like a friend instead of a customer

I am new to central Georgia and needed a place to take my Subaru. Macon had the closest dealership…read more I'm sometimes hesitant about dealerships because they can costly and time consuming but decided to give this one a chance. I am so glad I did! They are so awesome. I thought I would need to rent a car because I'm an hour away but the service guy (Jamie) had a loaner car reserved for me at no charge. The texting service they use is so seamless. It provides you with answers quickly even if your service person is t available. It is clear and user friendly. It texts you the services and prices of each as numbers. Then you can choose if you want just number one done or one thru four or whatever. The prices were surprising reasonable. I had a long list of things done including new brakes, a/c service and a towing hitch installed. The location is right off the highway. Checkin is easy and so is pickup. They even did a complementary car wash.

I recently bought a 2018 ford Raptor from Aaron Saunders. He was very knowledgeable and…read moreprofessional. He quickly handled my purchase and trade in,in a timely manner. I would highly recommend Aaron if your looking to purchase your next vehicle from Jackson Automotive group. Thanks Aaron! Tim L.