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    All Tree Works

    3.0 (2 reviews)
    Closed • 7:00 am - 7:00 pm

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    1 year ago

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    A Sun State Trees

    A Sun State Trees

    (45 reviews)

    I had Sun State Trees come and trim some trees, I was guaranteed if they damaged anything they…read morewould repair. Well, a tree limb fell on my pool screen enclosure and tore 2 panels. They guaranteed they would repair and this was stated before I contracted with them. Well 5 calls later and no response to my request. They say they will get back to me but never Have I heard from them. I will give them a ZERO for customer care and standing behind what they say. I do not recommend Sun State Trees to anyone. Michael

    Unprofessional, sarcastic, and poor business practices!…read more Paid for the sod, set up the day to come pick it up the sod only to discover they had no idea who I was. Finally after digging for a bit they found me with a response of "yeah we don't have the sod, too much rain for it to be cut." What??? We are in a drought? Next, I asked is there a reason no one bothered to call me to let me know the sod was not coming so I didn't drive down to pick it up? I got a confused look and a response of "I was off yesterday in a sarcastic tone." I simply lifted that I took the day off work so I could pick up the sod and throw it the same day and that they had some poor business practices to hammer out. To her credit, the sarcastic woman did offer to have it delivered for free due to the trouble. That move got my attention and I figured, let me give them another chance! Accidents happen, if you can't get the sod I get it and maybe this is a learning curve for them to call a customer? I set up another appointment to get my sod and to have it delivered for about a week later. Since I took another day off of work, I decided to call the day prior to confirm we were set for the next day. I called and got an elderly sounding woman on the other end of the phone. I advised of my name and other necessary information to check on my order. The female confirmed the order was good to go and I confirmed where I wanted the sod placed. She confirmed everything to include the sod's placement was good to go and it would be delivered the next day (TODAY). Fast forward to today at 2:45pm...no sod has been delivered. Thinking maybe they were delayed some, I called the office where I got the same sarcastic female who I dealt with previously answered the phone. Once again, she has no idea who I am with a response of, "I have no sod here." Now I am beginning to believe I am being punked and recount my previous days conversation where I literally called and spoke with an employee who confirmed my order and where I wanted my sod dropped. Yet again, I got the same explanation of rain and they can't cut the grass!?! Silly me for asking a simple question of, "Is there a reason that no one called me?" "Well I was off was the sarcastic response yet again!! Seriously??? Run don't walk from the this business!! I have no idea how they are able to stay in business with such employees (sarcastic and unprofessional) as what I dealt with! Now the question...Will I get my refund or will the rain within a state that is in the midst of a drought delay that too??

    All Tree Works - treeservices - Updated October 2026

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