We've been doing business with Houchin Electric for many years. Their response time is great and…read moretheir work is outstanding. They leave our tenants satisfied. Their pricing is also very competitive.

Took 3 days to call us back, then seemed disinterested in the service request even though they had…read morebeen recommended by the home warranty company. Then the fellow didn't actually fix what was wrong, and actually accidentally disconnected the dishwasher & disposal electric supply when he supposedly fixed the original problem. So he had to come back to fix those. They were snarky about that and acted as if I were trying to cheat them. He did fix the dishwasher & disposal supply eventually, but it was a very annoying experience. Their phone service is lousy and their work is sloppy. I do not recommend them.

About plumbing is extremely professional, knowable, fair, explain everything in detail, excellent…read moreservice and price, very fair, I read the review of Mr. Aaron, and I think is very unfair, must companies are charging $148.00 just to come over and give you a quote, charging him $120.00 and fixing the problem, is extremely fair. That is my opinion, About Plumbing is a great company to do business with. M. J.

Had them come out to look at why I was not getting hot water but only cold water. On the phone he…read morementioned he would not charge me if it was just a closed valve and that is exactly what it was and he ended charging me $120 for ten minutes. I mentioned to him saying "I thought you wouldn't charge for a closed valve". He replied "It's not who you call it's what you know". Really? I do not recommend because he is not honest, rude, and money hungry and basically got $120 for just turning a knob.

The owner, Will, and his other technicians have been good for the most part but his receptionist is…read moreawful and rude. I've called up there multiple times now to try to get them to install my new ac unit and have yet to get a call back. Finally got ahold of them today and she argues with me that she's been calling and that my voicemail is full. I have no missed calls and no voicemails on my phone so how is it full and when I ask what number she has on file all she says is "the one you called from" why not just read my number off to me? They really need to consider someone who has better customer service because if my landlord wasn't paying for this I would have hung up and chose a different business.

Fixed my broken ac with the least expensive route they could. Incredibly nice and professional…read more They got back to me with a quote for other work that needs to be completed within a day. I appreciated the fact that although I need the work done they weren't pushy with getting me to accept. I will be using these guys for all my ac needs.

Asked to have a quote about redoing my HVAC duct work that needs to be redone, was told no, and…read more basically that is too much work they'd prefer to just sell me a completely new setup, lol I bet they would. It's clear this company is just looking for the easy low hanging fruit to make quick and easy money. Pretty obvious if there is any real work involved they will not be interested. I'll find a company that isn't looking to take advantage of people and not afraid to do a little work to make something right.

Troy is a great example of what quality customer service should be. His prices are fair, he's…read morehonest, and he's always willing to give advice that can save you money instead of trying to sell you something you don't need. He's a great guy who stands behind his work, and I highly recommend him for any septic service needs.

Let me preface this by saying I haven't actually used Blue Lightning YET, but I plan to…read more We've been diligently pumping our septic system every 2 years since we moved into this house 6 years ago. It was time again, and I wanted to try someone new since I wasn't really excited about using my old service. I called a local place and booked an appointment which turned out to be a disaster. Their techs didn't really seem to know what they were doing, their truck was undersized and they told me I was looking at nearly $900 to pump my main and aerobic tanks. I apologized for their wasting their time, but there was no way I was paying that. After looking on Yelp! I discovered Troy and Blue Lightning. After calling and talking at length with Troy about my setup, he dropped by and took a look in person. Troy did what I felt was a pretty thorough examination of my tanks, the sediment buildup and equipment and even the sprinkler heads and control unit, and told me I didn't need my tanks pumped at all. In fact, in his opinion, the tanks were in tip top shape. He did caution me that the aerobic tank would need some attention in 3-4 months, and I assured him I will be contacting him for that. He didn't even charge me for the visit. After talking with Troy, I realize the racket that most septic companies are running. An uninformed homeowner (which was me before Troy schooled me) makes the call because they've been told "pump it every xx months". The septic company is more than happy to take your money and pump out your tank, whether it needs it or not. In the case of the other company I contacted, I waited for weeks because their truck was getting repaired, and when they showed up, I was told they would have to make 2 dumps to get both tanks, effectively charging me for two clean outs. Troy is a fresh breath of honesty that I highly recommend contacting when you have a septic issue.

Called Custom yesterday around noon after my attempts to fix my AC failed. They said they could…read moreget a Tech to my house same day but Id probably have an After Hours charge. Fine! Gotta do what you gotta do!! House was HOT!! Their Tech Eric showed up around 7pm. He opened up my outside unit, and quickly saw what I had done wrong and in Minutes he saw what I had wired wrong, fixed it and the unit fired right up!! Very satisfied customer!

Beware of this place, they lie and cut corners which caused damage to our home and new unit. We…read morepaid them over $16,000 to install a new HVAC system in our home in January 2021. Chose them based on them being family owned, and Christian based. Was guaranteed it would heat and cool but floors of our home (we have 2 window units in the upper rooms) and was told the price included replacing the old 6" flue (not compatible with new unit and could cause damage to the unit) for a 4" flue per manufacture parameters. They came to our home over 8 or 9 times after installation due to the unit not working correctly and condensation issues in our attic. First, they cut their cost by tapering the 6" flue down to the fit the 4" connection on the new unit. During this process the flue became disconnected, our last inspection of the heating unit shows extensive rust on the heat exchanger, the unit is 4 years old. They installed and programed the thermostats incorrectly, causing the units to run longer than needed and leaving damage to our wall when moving the thermostat. Long story short, I have extensive damage to our home, including mold and mildew growth, electrical damage, water damage throughout several areas of our home and they are refusing to right their wrong. Before we knew how dishonest and incompetent this company was, we also had a water heater installed, which they knocked out an area of drywall (approx 4X5') and never repaired it. They are not family owned; they have been bought out by a company in Texas.

These guys work on my refrigerated trailers and always do a great job. Quick and dependable service…read moreare key to my business, and they match my needs perfectly. Chris Kyger Cool Guy Coolers

Had an outdated system that needed replacing, no idea where to start. Got a couple quotes (that…read morewere all very professionally presented and thorough) but didn't feel right, thankfully got an additional quote from Wright and from the size of system, the upgrades optional and the ones necessary, and the transparency about products and brands used etc. Not only was their price more competitive, I felt I had the whole picture. Knowledgable sales, Josh answered all questions before during and after and maintained great communication and customer service. The crew that came out were awesome, Chris led an easy (for me lol) and can't say enough about Gene and the others being polite and considerate while I was working from home and keeping my doors and gates shut and being cognizant of my two dogs. Have already recommended them to others! If you're reading reviews because you're on the fence, give Josh a call you'll be glad you did

We have been a customer of KMS for over 25 years. Outstanding service. Service techs professional,…read morecourteous and friendly. Our service tech takes the time to explain to us the issue and solution. Highly recommend. And, suggest paying for Spring/Fall checkup to maintain the efficiency of one's air conditioner and furnace.

My air-conditioner stopped blowing cold air so I was referred to KMS by another HVAC service…read morecompany called Good Neighbor Heating & Air because they did not have the equipment to access the roof. The technician showed up and accessed the condensing unit on the roof of the 8 unit building that I live in. After his inspection, he told me that I had a bad very old fan motor due to the age of the complex. He told me that he would have to make a few phone calls to try and locate the part which he was successful in doing. He installed the part and told me that my air should be cold again within an hour or so knowing damn well that he had not fixed the problem. He charged me approximately $400 in parts plus 3 hours of labor at $115.00 per hour on a hand held credit card charging device and left. About an hour went by and there was absolutely no change in the temperature of the air coming out of the vents in my condo unit. I called the cell phone number that I had for him and he ignored the call. About a half hour later he called me back and before I even had a chance to tell him what I was calling about, he started to cover his tracks with excuses as to why my air still wasn't getting cold. He never even gave me a chance to tell him why I was calling! That's just a little suspicious! This is the most shady company the I have ever done business with and they should not be in business anymore. Avoid KMS Heating & Air like the plague!