All Star Physical Therapy provided exactly the support, encouragement, and expert guidance I needed to overcome my medical challenges. My physical therapist, Peter Lorenz, was exceptionally professional, knowledgeable, compassionate, and personable. He challenged me throughout my rehabilitation, helping me strengthen my shoulder with the goal of avoiding surgery. Every exercise had a purpose, and Pete always took the time to explain what each movement was targeting and why it was important. Because of his instruction, I now feel confident continuing my exercise program at home. In addition, after recovering from a virus that left me with balance issues, Pete developed a therapy program that restored my stability and confidence. Thanks to his expertise, I am once again able to enjoy my long walks on the beach without concern. I would also like to recognize the outstanding front desk team--Marci, Cruz, and Christine. They are warm, welcoming, and consistently pleasant, creating a positive first impression for every patient who walks through the door. Their professionalism and kindness make every visit a positive experience. While the administrative side of a medical practice often goes unnoticed, their hard work is essential to keeping everything running smoothly. Thank you to the entire team at All Star Physical Therapy for your dedication, professionalism, and exceptional patient care. I highly recommend your practice to anyone seeking outstanding physical therapy services. Cathy Z. read more

(I waited to post this in case another bill came, but luckily not) Scheduling an appointment is not easy. It was difficult to make a first appointment. It was a game of phone tag. I had my phone with me when the called but I was slow to pick up so I had to leave another voicemail asking them to call me back. I finaly made my first appointment only for them to reschedule me the day before because they realized the provider they scheduled me with does not accept my insurance (UnitedHealthcare). They also rescheduled my second appointment right before the appointment but did not tell me why. Billing was also an issue. I asked the front desk staff how much my visit would cost and I was told $90 co-pay. I think she misunderstood my quesiton because I wanted an estimate of the total visit cost. This co-pay the highest co-pay I have ever had at any facility. I was a bit shocked but went ahead with the appointment. I later got a bill for another $60 putting my visit at $150. Perhaps a first visit extra fee but it was not clear on the bill. Also, the billing was not straightforward. They sent me an email with the bill but the link to view the invoice didn't work. I contacted their billing center and they later fixed the link. The staff are knowledgeable and the exercises work but I didn't like the experience of being there. There is a lot going on in the whole room so the experience is not relaxing (like my experience at other facilities) and after you finish your instructed exercises, you need to wait for the staff to come back to give you the next set of exercises. There is quite a bit of downtime. The first visit was 1.5 hours and would have been longer but I opted out of the end muscle stimulation treatment. The next appointment was 1 hour long and I had again opted to leave before the muscle stimulation treatment. For anyone who is working, it is really inconvenient to come here. The time commitment and rescheduling is a major issue. Also, I am a chronic pain patient who does not appear to have obvious issues. The questionaires related to my progress were focused on physical limitations (like being able to run or compete physical tasks). A questionaire more suited to a patient like me is a quality of life quesitonaire. Just because I can run doesn't mean I don't live with constant pain. Also, as someone who has experienced 9/10 pain (giving birth), when I report pain that is ~4/10, it is significant pain impacting me. And just because I can still turn my head doesn't mean the motion is comfortable. I will find a place where I don't feel I am doubted or dismissed. read more

I am very disappointed with my experience at All Star Therapy. The front office staff were not very friendly or welcoming, which made the experience frustrating from the start. After my treatment, I waited to receive updated stretches/exercises, but they were never updated in the app. I had to call more than once to follow up, and despite being told the stretches would also be emailed to me, I never received anything. I originally contacted them in March to schedule an appointment. I was told they were unable to schedule me at that time and that they would call me back. After waiting over a month with no follow-up, I finally called them myself only to be told that my referral had expired. Overall, the communication and follow-through were very disappointing. read more

I am a relatively active person, and have needed to go to PT a few times in my life. All-Star PT has been the best. It hasn't been a flat exercise program based on my somewhat-undefined injury and pain. As what has written about Pete in other reviews, I've received a more in-depth, contextual, and nuanced plan. His background in personal training combined with his education and experience brings another level of care and understanding. He explains what he is aiming for every week and on the whole, and watches closely as I perform the exercises, then closely as he works on the table with me. He reads me so well, and even gives me extra body exercises. He is so positive and encouraging. Another thing that sets him apart is that he has posed questions about how to think about my workouts and soreness/pain, connecting the mind and body a bit better. Conversations with him have broadened my perspective about what I'm doing and my future with exercise. He even takes the time to explain/show me how to recover and take care of my body in-between workout days. The assistant Greg is my favorite on the team. I love that he can be a little serious yet funny and super caring and detailed in his observations/watchfulness, and is right on top of my exercises while he moves about. He really explains the exercises and form as well (even doing them with me!), particularly when I have questions about them or about the stretches. The optional heat or cold he provides afterward, and the tens (?) is awesome. Both are so friendly and patient, and I can feel their passion. I'm sure I can go on, but in short, Peter and Greg pay attention and care. I have fun going to the sessions. I feel more confident and aware. Many many thanks. read more

I started physical therapy for improved balance and leg/knee strengthening. This facility is one of many belonging to All Star Therapy. Most of the full time trained and certified therapists have PhDs. There are numerous aides in the facility to assist all patients. I have been very pleased with the entire therapy program and experience in this office. I have experienced many different therapy centers over time, and this one is the best and most professional I have experienced. Dr Peter Lorenz is my assigned therapist, along with trained and in-training aides. All the exercises have been professionally developed and my progress is recorded. The office staff are friendly and helpful. Getting timely appointments is tough, but the staff work with you to ensure timely therapy sessions. I look forward to continuing my therapy progress with Peter and All Star Therapy, in Vista. read more

Began going All Star during the first of 2025. I was asked to pay $100 to get started. I soon found through my insurance that I should not have been charged. I have been trying to get to get a refund for months. Granted it's only $100 but now it's an ethical issue. If I owed them a balance they would send it to a collection agency. Yet I have been ignored, lied to and hung up on. I've called and been put on hold too many times to count. Actually all contact information is in my notes. Beware of their tactics read more

Place is terrible. Please becareful going here. Hopefully you are lucky enough to find a physical therapist who is kind and patient. My mom unfortunately was met with a therapist who was rude and yelling. Someone even acknowledge the faults of the lady and tired to diffuse the situation and tried to cover up for her by making excuses. read more

From day one, they have been incredible to work with. Every single person there truly cares -- you can feel it the moment you walk in. The entire staff is kind, welcoming, professional, and genuinely friendly. They take real pride in what they do, and it shows in how attentive and supportive they are during every visit. What really stood out to me is how much they advocate for their patients. When my workers' comp initially would not cover all of my needed treatment, the team went above and beyond by working directly with my doctor to help get additional visits approved so I could continue my recovery. That level of care and commitment is rare. They don't rush you, they listen, they explain everything, and they truly want to see you heal and succeed. I always feel supported, encouraged, and confident that I'm in good hands. I am so grateful for All Star Physical Therapy and highly recommend them to anyone looking for a place that truly cares about their patients and their healing journey. read more

BEWARE OF THIS PLACE! I was hopeful that this therapy company would be able to provide physical therapy services equivalent to services I would have received from Kaiser PT department - not an unreasonable expectation considering Kaiser contracts with them. Sadly that wasn't the case. I chose them because I read a few good reviews and they were very close to my home. My first appointment went well enough. It was an assessment with an actual credentialed physical therapist who spent an appropriate amount of time evaluating my condition and then prescribing exercises for my home program. He watched carefully as I did the exercises and made corrections where needed. My second session however was vastly different from the first. The girl who was assigned to me a PT assistant, was late, probably because as I found out later, she was double booked. She spent 5 minutes with me, then a PT tech and intern took over, being tasked with showing me a couple of new exercises, then running back and forth between me and other clients, leaving me largely unsupervised. The PT assistant probably spent all of 15 minutes with me out of the 1 hour appointment. I'm sure they charge Kaiser the full rate for an actual DPT. I canceled all future appointments there and have gone back to Kaiser. As I mentioned, BEWARE OF THIS PLACE! To the owner: save your canned response - I won't ever be going back to your establishment. . read more

I've tried a few in the area. All Star is the most thorough, genuine, effective, and caring. Chelsea, Ray, and Collin are great! Thank you all! read more

I visited this location because my doctor had referred me after an ankle replacement surgery. On my second visit while working with the therapist he asks his coworker what type of mobility I was suppose to regain because he didn't have much knowledge with that kind of surgery. They both weren't knowledgeable with it and said they could not find a protocol for it. The whole visit felt as if they were just guessing what they should do. I certainly would not recommend this place due to their lack of knowledge. read more

I had the worst experience here at first it seem promising, but then they basically put me through hell. I only went a few times in the guy basically was like said my wrist was broke when it wasn't and then said that you know basically I thought you were doing better so he didn't seem like he wanted to work and help me and when I tried to get authorization for my knee, they made it hell for met be helped, and then the girl basically never responded to me and finally realize she had. She kept trying to make excuses of why I can't come and was very rude to me. It was really horrible and then I finally went in for my knee and they weren't doing anything to help me. The guy never really massaged me or really worked on me at all.! read more

When I went in with a knee injury and had surgery I was feeling a little down Leilani the receptionist made my insurance process so easy . Very helpful I had Elijah as my therapist 90% of the time He was very patient and caring of my concerns . Very grateful for his education and caring demeanor. If I had any concerns he made sure I was taken care I ended up going 2 times a week so approximately for 6-8 week Leaving today. I 100 % confident in my physical training was a success The other therapist in there are great as well they all work as a team Great job Leaving I'm abt 95% better The other 5 % I'll work out at home read more

the care was wonderful each physical therapist treated me very well . Dr Peter was great in getting me back to normal . i had vertigo and with his help and exercise plan for my symptoms it totally worked , i no longer have dizzy spells and am even getting stronger in balance and moving 100% better as i work out and even walk . read more

Going to physical therapy for the first time is a little intimidating. But at All Star Physical Therapy you truly in the best hands. Staff is friendly and knowledgeable. Location is clean and spacious. After 4 visits with Brandon and the team my pain went down significantly! They really do care about you and your wellness and provide you what you need to help yourself in the future. Literally no complaints, they deserves 10 stars. read more

Don't get me wrong, they have some really nice staff but trying to get in to see someone for continuity of care is next to impossible. You get an appointment and then you can't get another one for 2 weeks, even though your doctor says you need to be seen every week for PT. I will absolutely not be coming back. read more

I am writing a review to recognize the very hard and efficient work of the occupational therapist Richard and his wonderful assistant Malaysia (sorry about the spelling). They are always extremely busy, waiting on getting more help in a month or so. But they always get the job done and make everyone feel important and cared for!! Thanks for helping me get better!! Jan McDuff read more

Very professional, kind & empathetic. The staff that works with me is awesome, they all stand out and are doing a great job!!!! A big thank you for his kindness and a empathetic understanding of my trauma was Steve Nolan. Thank you all for your help when I needed it the most. Corey H. read more

I was referred by Kaiser because all other therapy for my compressed back vertebrae fracture was not giving me any significant pain relief . I was constantly requesting higher oxy meds, so my back Dr. at Kaiser gave me a referral for pool physical therapy at All Star. For me , the pool PT was like a miracle. The very first session in the pool -- my pain lessened. I thought it might be all in my head, but then the second session brought even more pain relief. I joined their membership at additional cost of $50 per month to access their Pool and dry gym PT equipment 5-days a week. I started to go daily and found pain relief benefit every day I went . My pain scale was a 5-7 before All-Star treatment. After 3-weeks, my pain scale is now 1-2. Moreover, my opiate use has decreased . Dr. Chelsea Rendahl and Steve have been awesome in her use of encouragement and patience in their instruction. But then all of the staff has been most professional , friendly, and helpful. And their heated pool is actually heated! For me , the older I get the more sensitive I am to cold. I figured when I was told their pool was heated it would be the bone chilling cold temp of 24-hour fitness's pool. However , it is warmly inviting the moment you get in. A HUGE PLUS, for an old fart like me. I could not give a higher recommendation to All-Star; nevertheless, I do have to give kudos to Kaiser for giving me the referral. Thank-You All read more

I had a great experience working with Pete and the staff at All Star physical therapy! Pete troubleshoots effectively and provided extra stretching/massage that I can't do on my own. The assistance are very friendly and followed me through my prescribed exercises. During my last visit I was given exercises that I could progress to, which I really appreciated. I wish I could go there regularly for massage and stretch. LOL! read more

Nice people and good company! The quality of care and attitude toward the patient is awesome.

I am very happy with All Star Physical Therapy. I broke my kneecap three months ago, had surgery to put my patella back together and Pete, Chelsea and his staff have helped me get back to walking easily and bending my knee and hopefully back to playing pickleball in a few months! I can tell they care about the progress their patients make. Plus they have a heated indoor pool for aquatic therapy. I highly recommend All Star Physical Therapy. read more

Kaiser referred me to All Star therapy, Inc Did water therapy All staff members very polite and helpful. Brandon Raslowsky very knowledgeable and helped me a lot... read more

I tried to get an appointment here via the Veteran Community Care program and this place wouldn't assist us. The VA (Tri-West) wanted All-Star to provide an appointment date so they could properly fill out the referral form and fax it over. They wouldn't do it, they said that the form needs to come first. After the VA took 10 minutes to explain that they can't complete the form without an appointment date. All Star didn't care and would work with the VA (Tri-West). The Manager was rude and condescending over the phone. IF you are a Vet don't use this place at all. read more

I am leaving this comment for my step father, Richard W. He has recently gone in for accupational therapy for his broken finger on his left hand. His experience therr with Dana Abbot has been beyond exceptional and above par. She has explained everything in a clear and understandable manner and has been very careful, courteous, and professional. Would reccomend anyone to Allstar Physical Therapy. read more

I am so pleased with the physical therapy I have received from Dr. Brandon, and all of the staff helping me with knee issues. The exercise program is personalized, and I love learning about ways I can help myself long term. Individualized treatment from Brandon is awesome, and It's always great to end with ice/heat and electric stim. I highly recommend All Star Physical Therapy! read more

This is the second time I have used this location for my work comp injuries and I would not hesitate to recommend it to anyone. 7 years ago I was referred there after spine surgery to do both aqua and land therapy. Thanks to them, I was able to resume my normal life without any pain. Recently, I requested this location for a knee injury. Once again, I was not disappointed! Dr. Brandon is very knowledgeable and very pleasant to work with. He pushed me to do exercises I thought were impossible for me to do with my injury. I was very impressed, not only with him, but also with how friendly, caring and fun the entire staff is. read more

All Star Vista, as a whole, provides the best quality care to its patients! I've come here for rehab on two separate problem areas now; the attention to detail and custom home programs provided to me by Dr.Pete Lorenz and his aides have really assisted in my recovery and continued progress. The front desk staff are incredibly kind and helpful, they make scheduling my next appointment a breeze! I reccomend this location to all my friends and family looking for a great physical therapy clinic in the area. read more

I started my sessions during COVID. Staffs are friendly and nice. Doctors are caring and they all want you feel better soon and I liked my interaction with them. Everything was cleaned and sprayed with alcohol before usage. Staff had mask on all the time as well. My pain also reduced a lot after working with them. The best center ever! read more

I had both my knees replaced within 3 months of each other. Dr Brandon was amazing. He was very patient with me because of the pain. He got me walking again and I feel like a new person. All star therapy and Dr. Brandon are the best. read more

I fell down hard and broke my wrist in October, necessitating surgery to repair the break. I was sent for physical therapy and found All Star through Yelp. These people are awesome! The manager and main PT guy, Pete, clearly runs the place in a wonderful way because everyone that works there seems to be happy. For over three months I attended regularly to help bring strength and flexibility back to my wrist and shoulder. My OT was Dana and wonderful. Everyone here was competent, kind, fun to spend time with, encouraging, and very helpful! These people seem to really care about their patients. I came here during Covid time, and everything was always sanitized well and everyone required to wear masks and have their temperature checked at the door, which I appreciated. The clerical staff was always really kind and welcoming also. This place rocks! If I ever need physical therapy again, this will be my first choice! Thank you All Star! read more

Even with all the Covid-19 restrictions therapy is going great. Chelsea is helping me with my back and my shoulder pain. Everyone is very friendly and welcoming. Very impressed with the level of knowledge and equipment, the printouts of the things I need to do at home are the best, helps me keep on track. read more

I am only give you this place a one because that is the lowest I can go. I went here for therapy and worked with Heather and Heather was awesome ! My knee started to feel better so I stopped coming for a while. I then got a referral to go back and the place had moved and had changed to a gym/PT. When you have knee issues and cannot walk anyone would gain weight. As soon as Pete saw me walk in he asked the very nice receptionist to escort me back to my car So that is the other clients would not see me!! That was a horrible way to treat someone who is trying to recover and Feel better!!! I will be reporting him to my doctor so no one will be referred to that disgraceful place again read more

Excellent service at this physical therapy center. I had the pool therapy done and it definitely helped my chronic pain issues. I highly recommend them read more

This place is legit!!!! The staff is great and so are the physical therapists! I was referred to this place by my orthopedist for a shoulder injury. Physical therapist Pete Lorenz is a great therapist to work with. He is very knowledgeable and explains in great detail the degree of your injury and the steps needed to recover. He takes his time with your recovery. All this is done while making the process comfortable. This truly is a great place for physical therapy! Thank you guys for making me feel better!!! read more

Chelsea has been working on getting my knee in shape since December of 2018. I haven't been able to run on it for two years, and now I'm running several times a week. The whole team at All Star did a great job of making sure all my exercises were done safely and with perfect form. They also did a great job of letting me know what work I needed to do on my own time to get my knee back up to speed. I definitely had a positive experience at All Star and would recommend them to anyone looking for a physical therapist in North County. read more

Dr. Brandon Raslowsky PT, DPT & team here at All Star are truly incredible. With certain restrictions in place due to Covid, they have made this a safe and comfortable place to be. I've had the best experience working with my physical therapist Dr. Raslowsky over the last month. I was extremely impressed by his knowledgeable, thorough assessment upon meeting and his professional yet friendly demeanor. The journey to recovery can seem long and daunting but Brandon has provided me with the tools I need to get back to health. Working with him has given me hope that I'll be able to enjoy my usual activities again in due time. Thanks Brandon and team! Forever indebted. read more

Best physical therapy place ever! On time, professional, and a physical therapist actually works with you. Dr. Brandon is knowledgeable and caring. I will definitely go back. read more

I just completed PT for my hip with Dr. Brandon Raslowsky at All Star Physical Therapy. I was very leery about PT during this whole Covid time, but I felt very safe there. The facility was set-up for 6 ft social distancing and sanitized areas after each patient. Also, the entire staff there was very friendly and helpful. I was lucky enough to have Brandon as my PT doctor. He is fantastic! He did a very thorough assessment of my problem and devised a personalized program to correct/strengthen various muscle groups, as well as physical manipulation of the hip. He and the staff members made sure I was doing the exercises correctly, and that I understood how each exercise was helping me. They gave me helpful printouts of exercises to do at home, as well. I am pain free again and back to my regular daily routine thanks to Brandon! read more

Very disappointed with the service at All Star. The PT Dr spent very little time if any with me at my appts. An assistant followed me as I independently did my exercises. Then the last ten minutes put heat and stem on my back. This is the summation of my hour appt. Because they are contracted with my insurance company this is the PT that I am assigned to go to for treatment. I will chose to look elsewhere for future PT treatment. Although I may have to pay out of pocket. I would rather get the proper treatment and feel better, isn't that the real goal that should be achieved. read more