Dr. Chamberlin is amazing!…read more So excited about my new doctor. I was really nervous, because it's always hard finding a new doctor. Sometimes it takes a long time to find a doctor that you feel comfortable with and that you think is a good match for you. I met with Dr. Chamberlain for the first time and immediately felt comfortable with her she listened to me and offered some really good feedback. She also ordered a bunch of tests and sent some referrals to different departments to help me get my physical health in order. I'm so glad that I took a chance on getting a new doctor and that I got lucky and I found a good one. This location is really nice. It seems new it's very clean. It's relatively easy to navigate and find where you need to go there's plenty of parking out front overall. I had a great experience at this clinic.

I rarely leave reviews, but this experience was so disappointing that I felt it deserved to be…read moreshared. I went to the Kaiser pharmacy to pick up my medication, checked in as instructed, and patiently waited 20-30 minutes. As I sat there, I watched almost everyone who had been waiting get called until the waiting area was nearly empty. Concerned that my name may have been missed, I walked up to the counter to ask about my prescription. The employee looked up my medical record number and casually told me the pharmacy system had crashed and that there was nothing they could do. I was simply told to come back tomorrow. No one apologized for the wait. No one came into the waiting room to inform patients about the system issue. No one attempted to offer another solution or even acknowledged how frustrating the situation was. I work in healthcare, so I understand that technology fails. System outages happen. What I don't understand is the lack of communication, empathy, and basic customer service. Those things don't require a working computer. Every day, I care for patients and do everything I can to make them feel seen, heard, and supported--even when circumstances are beyond my control. I know what compassionate patient care looks like because I strive to provide it every single day. Walking away from this experience, I couldn't help but feel dismissed and forgotten. This wasn't just about not getting my medication. It was about the way patients were treated. A simple apology, a clear explanation, or someone taking a moment to communicate with everyone waiting would have made all the difference. I expected better from an organization that prides itself on patient-centered care. I sincerely hope this feedback reaches leadership because no patient should leave feeling like they don't matter.

This review is directed for optometry. They are the worst to deal with…read more You can't even go in to pick up glasses without waiting 30 min to an hour! It's happened to myself, my wife, even when I've gone too pick up my children's. I get they can be busy, but when it's almost empty and slow, there's no excuse. The lady with the heavy accent is always rude on the phone, contacts department. The staff has no urgency or care that they are there to do a job, and it's definitely not getting preformed. When I started going to kaiser optometry it was great, efficient and fast, these are not in Wildomar. My experience with low level service has only been in the Wildomar location.

Kaiser ALWAYS comes through for me! Peace of mind knowing that all my medical info is centralized…read moreand all their specialties can communicate with each other internally. They're very proactive about helping me prevent medical issues.

Outstanding medical building. Doctor is here, mammogram done here, great pharmacy and Vision…read moreEyecenter!

I have been a patient with Kaiser over 20 years however, it is so hard to get an appointment within…read morea 20 day radius. They always wasn't to give you a video appointment when I have lung and respiratory issues. A video call is not going to work.

This is a new Kaiser building that had opened back in June. It's located on Wildomar Trail & the…read moreS-15 Fwy. If you're driving down south 15, you can see it right off the fwy. There's a big lot and plenty of parking. There are a couple of EV parking spots here as well. The building is spacious on the inside and has a much better design than the Keller Rd location since this one has more open spaces and doesn't feel so crowded w walls everywhere. Upon walking in, there's the self check-in kiosk that you can walk up to. However, if you don't have an appointment or just getting labs done, you'll need to get in line and check in with a real live human. There is a small coffee shop inside w light snacks if you need caffeine, tea, or a snack. The pharmacy is also nice and roomy, and the wait isn't very long. There is one nurse here I'm not a huge fan of, and she was the one I got today. I won't state her name for the sake of discretion, but she is NOT a pleasant nurse at all!! If you work in healthcare, you should be more compassionate and caring when talking to your patients!! If I come back to this location, I'll be requesting a nurse other than her since she isn't delightful at all!! The configuration of this location wasn't well-planned out either. You can't turn left and would have to turn right then another right at the light and make a U-turn from there to get out. That's so inconvenient, not to mention highly inefficient!! Make an exit on the west side of the parking lot for easier exit! I'd give it 5 stars but nurse B is the reason why I've deducted 1 star.

Pharmacy is a joke. One bottle of ibuprofen. I check in. 4 people in the pharmacy. I'm still here…read more45 min later and now 25 people here and being served ahead of me. A total joke.

My wife was diagnosed with Stage 4 breast cancer that has metastasized through out her entire body…read morewhich is causing tremendous pain to her bones. Her palliative doctor has prescribed her methadone for that pain and her treatment as effective we experience the judgement of some pharmacist that she must be a drug addict. The pharmacist S-A-N-D-R-A at Wildomar was extremely rude and refused to look up the availability at their own pharmacy making my wife feel even worse. She left my wife in tears. My wife has been dealing with this pain for over 11 years. Every other pharmacy that we deal within the Kaiser network are great but today seeing my wife in tears just killed me. Please do better SANDRA you are in a industry that should show some compassion.

The worse experience I had at a Kaiser pharmacy in 35 years I been with them waited for an hour…read moregot on line 3 times and service is bad they don't even care when you complain or say something for sure not using this pharmacy ever again.

I recently July 20, 2026 to be exact, I went through a very, very, very difficult time with my…read morefamily member who was withdrawing from Fentanyl. I had no clue that he was addicted to this drug whatsoever!! I had to take him to The closest ER which was Menifee Global Hospital. To begin with, the admissions staff were kind and courteous. as soon as he was in the ER, his PA began treatment. The rest of the ER staff that afternoon and night were God sent. Literally Angels who went above and beyond to help with this ordeal. Watching someone you love go through withdrawals is heartbreaking and heart wrenching. I want to secondly stop and Praise and an by thanking the Doctor who attended to him and was Super compassionate (I don't know her name sadly), but to the nurses Ian, Alvin, Frederick (the awesome) ER Unit Secretary, and an outstanding Nurse BRITTANY RN. Brittany your experience lifted me, guided me and a thousand thank you'd for your sincere support and for providing me with resources to find the perfect facility for him... Thank you from the bottom of my heart. Once admitted to the second floor, his attending Doctor was Dr E (Since His name is long he goes by Dr E, I know he's from Nigeria), it was Him specifically who made it ALL possible for him to begin the process of detoxification then to be admitted to a facility for intensive medical detox. His commitment to his patient, His knowledge, His devotion and compassion, His care and continuity of care by calling the facility to ensure he be a direct admit ( since he was out of network), without him falling through the cracks was Something I will be FOREVER GRATEFUL for and there will not be one day that will go by as long as I live that I won't pray for him. Another Angel was an RN by the name of CHIOMA. Thank you. Never ever did anyone pass judgement. Addiction affects families, and doesn't discriminate based on socioeconomic status. Again, thanks to all who truly Care about humanity and the meaning of caring. May all those who helped me have health and long life, you are all amazing and appreciated and deserve recognition. Sincerely Denise R.

The staff at the ER is obviously biding their time till a better job comes along at an institution…read morethat has our community and their health as a priority. Lack of training and education is obvious in the supervision ranks leading inevitably to unskilled and often unsafe practices by frontline staff. If you want a note from the doctor explaining a missed day at work or a court date Menifee Global is the hook up. If your kids health is at stake then you should be working with a better qualified healthcare provider.

My son was transferred to Loma Linda from the Hemet ER, and from the moment we arrived, the staff…read moreprovided exceptional care. They were attentive, compassionate, and made sure he was closely monitored throughout his stay. Because his condition wasn't typical, they took every precaution to ensure he received the right treatment and was safe before being discharged. One thing that really stood out was how thorough the team was. They reached out to his endocrinologist, kept them informed, and worked together to make sure the proper steps were taken for his care. Knowing they were collaborating with his specialist gave me so much confidence that my son was receiving the best possible treatment. Although we were there for over 10 hours, I understood that the time was necessary to carefully monitor his condition. Throughout our visit, the doctors, nurses, and staff communicated clearly, explaining his condition, the tests they were performing, and what they were watching for. They never made us feel forgotten and always kept us informed. The staff also made sure my son was comfortable throughout the day by providing snacks, drinks, lunch, and even diapers and wipes so he had everything he needed while they continued to monitor him. Those thoughtful touches meant so much and showed how much they genuinely cared about his comfort and well-being. The room and overall environment helped cheer him up during what could have been a very stressful experience, and everyone treated him with such kindness, patience, and compassion. They cared not only for my son but also for me, making sure we were both comfortable throughout our stay. We left knowing my son had been thoroughly evaluated, treated appropriately, and discharged safely. He's doing so much better now, and I am incredibly grateful to the entire team for their professionalism, compassion, and dedication. Thank you for taking such wonderful care of my son and for making a difficult day so much easier for our family. We truly appreciate everything you did for us.

This review is an update for their incompetency and diabolical billing practices of their ER. We…read morehave never had a visit that we haven't been sitting and waiting for hours on end, even with a baby with a non-stop bleeding gash in his head that ended up needing 5 stitches. They had us sitting and waiting for a few hours. This last time I came by ambulance with my kid after a motor vehicle accident. I kept refusing treatment and said multiple times that I didn't need medical attention. I was never brought back, did not have any tests done, was not seen by anyone, yet I magically received a $2k bill from the attending doctor that evening. All I did was sit in the waiting room waiting for my kid for 5 hours, yet they "discharged" me with bogus brochures on what to do after a car accident. They didn't even submit it through my insurance and do you know why? Because I was never a patient on that day and did not fill out any paperwork nor get checked in with my info. Guess who else got a $2k bill? My kid. The one who was seen by the doctor, received scans and treatment. I'm going to let my attorney take care of it which they are advising to contest the bill, there are a bunch of crooks here! Don't come here if you can avoid it less you want to be saddled with a bill for services supposedly rendered that you didn't even receive!

We love Dr. Reinherz! & honestly - every nurse and staff member has been wonderful there…read more But Dr. R has been so thorough and kind and informative for every single appointment!

Every time I call this location, 4 separate times, it takes 1-2 hours on hold to talk to anyone…read more Wait time states 5 minutes but that is not the case. I am pretty sure they have it set up to go to hold automatically and forget to check the phone.

Bio identical Hormon Theropy is not for every one . Ryan Rowen is a very nice guy and good…read morelistener. I don't believe that he knows and have enough knowledge . he just work with trail and error . I was eight months there going conservative approach and saw many side effects . Each time that we change the dosage, another issue occur. From unwanted hair to skin texture to weight gain . So good luck. I hope it works for you guys and if it did not , don't feel bad . it's not worth all time and effort and money . My approach : work out strength and flexibility and walk daily Eat Perfect nutrition . For sleep problem ; Magnesium glycinate 400 mg every night. For vagina dryness get the right insert from your gynecologist and you'll never be dry . Sexual desire use Macca supplement

I was recently referred to this practice by another trusted physician and I am very pleased. I had…read moremany issues after having to change my health insurance, as most of my preferred specialists were unable to be retained with the new insurance. Temecula Medical made several adjustments to their schedule to get me in quickly as I have cancer and other serious health concerns that require immediate and uninterrupted monitoring and care. I initially saw Tatiana and she could not have been more pleasant or patient as she listened intently to my long list of ailments. At the end of the appointment it was most impressive to see she had not missed or neglected to note even one of the many issues I'd spoken about, the ten plus referrals I needed, and a list of the medial items I need to maintain my relative health. I was listened to, all of my concerns were addressed and all referrals submitted before a day had passed. Truly above and beyond care for this extremely complicated and difficult cancer patient. I think the whole office had the best energy. I also found the waiting room spacious and relaxing with the abundant windows and light. Everyone had a smile on their faces and they let me stay well into their lunch period so I could take my time signing the many releases for information and finish what was needed. I can't imagine why they don't have five stars as I'd happily refer them to my best friends if asked. Thank you to Tatiana and the rest of the staff who welcomed me and gave me the time I needed to do what was critical for my healthcare. I look forward to continuing to work with them. A trusted partner most definitely.

My husband, at the end of June had a heart attack and had to have stents put in by Doctor Tiwari…read more We can say nothing but great things about his professionalism and care and patience with us while he answered lots of questions for us. His staff and him prayed for the surgery and my husband before he went under, it was a true blessing for my husband to have God steady Dr. Tiwari s hands as he preformed a long surgery. It was a tough four hours for the doctor and he was amazing. I recently had a new patient exam with him also to clear me for knee surgery. The office staff was also very good and took good care of me as I was there, including his physicians assistant, who answered questions for us. We highly recommend him. Many other doctors have talked highly of him from Loma Linda cardiology at the VA in Redlands also.

My visit was to see Cardiologist Dr. Samir Artoul, the office was clean, and the clinical staff was…read morevery helpful. Dr. Artoul is very kind, knowledgeable, and has a high level of competency and attention to detail. I highly recommend Dr. Artoul and his staff at Sun City Cardiology