I spoke with Jason Johns on July 10 and confirmed that they were available on July 28 for a 3 hour job, late in the day. I have the rate and time confirmed via text message.
Yesterday, 7/24, I got a phone call from Jason letting me know that they needed to reschedule me, because their schedule had changed. Any of you who have moved, know how stressful moving is and that having all of the pieces move together is near impossible. As is a reschedule and finding new movers 5 days before my move.
I chatted with Joe this morning (after calling and texting 2x), who promised me that they would find another company to move me. The company they have rescheduled me with charges more per hour and has a 4 hour minimum, increasing my cost by $200. You know, because moving is cheap.
After letting Joe and Jason know that wasn't acceptable, I received a message from Jason letting me know that he is NOT my secretary and that they reserve the right to refuse service to anyone. He also told me that "I was lucky enough to know that their schedule changed ahead of time" and that I was on my own to find movers for Friday. read more