All Seasons' excellence would have been quite obvious to us even if we had not had to deal with several less-competent facilities earlier in the process of caring for our parents, but those experiences made us even more impressed with All Seasons and its staff, management, and philosophy of care.
All Seasons' greatest asset is its staff of extraordinary caregivers, who are amazingly patient with the very difficult demands of memory-care residents, precisely tuned in to their needs and wants, and excruciatingly careful about every detail of their care. (Other facilities promised us expert staff, but only at All Seasons did we see such dementia expertise in action on a continuous basis.)
Their great staff includes - and is clearly a result of - their excellent, hard-working, and eagle-eyed management, from the brilliant house manager who seems like she's on the job all day every day making sure her residents are well cared for, to the wonderful Operations Director who carefully supervises all the houses, to the owner himself, who supports and encourages his staff to learn and grow and realize his expectations of excellence.
(When we first visited All Seasons, we had expected to meet a Marketing Director so we could hear an official corporate sales pitch like the ones we'd heard at other places. Instead, we were invited to stop by and speak to whatever caregivers were on duty that day, because every employee is expected to be honest and forthright with families of both residents and prospective residents. 90% of what we had been promised at other facilities turned out to be exaggerations if not outright fabrications; 100% of what we heard from the caregivers at All Seasons proved to be totally accurate! And that level of honesty set the tone for dad's time at All Seasons - a total reversal of what we had encountered at his previous care facility, where the fabrications and excuses had continued throughout his entire stay.)
The words "tender-loving care" are sometimes overused but they are appropriate to use here. When we brought our dad here we were promised care in more than just the physical sense: we were promised that he would receive attention, compassion, and love - and that he did, in great abundance.
Not only was dad pretty well spoiled by his caregivers at All Seasons, but so were we, his family! - because All Seasons uniquely understands that residents' families are a significant component of the care equation. When dad was at his previous facilities, our (well-placed) anxieties about his (often inadequate) care most certainly were visible to him and most certainly resulted in anxieties of his own. All Seasons was the only facility where we felt everything was very well under control and we did not need to constantly look over the staff's shoulders to make sure they were (take your pick: giving him his proper meds at the proper times without letting him throw them on the floor, making sure he showered, making sure he was wearing clean clothes, etc etc). When dad moved into All Seasons, we were able to finally relax for the first time in several years!
All Seasons' facility is well constructed and maintained, and set in a beautiful rural setting with lovely views. Each resident has a large private room with private bath and a French door allowing unrestricted access to the wraparound porch and the fresh country breezes. The property is fenced for security so the residents can take advantage of their freedom to roam outdoors without fear that they'll wander off the property. This was the one place dad lived where he did not complain he was "in prison".
In short, and in summary, All Seasons is the one care facility that made us feel that dad was receiving the kind of care we wanted him to receive, from people who cared about him as much as we did. And now that dad is gone, we not only miss him, but we miss his caregivers and his fellow residents quite a lot! Our family has already recommended All Seasons to other families seeking the highest-quality elder care available, and we would not hesitate to recommend them again. They are, simply put, the best, bar none. read more