The original install went as advertised, at first glance. From the road all looks well and good, the people were polite and professional. The banter was hilarious. Overall on that day and for months following we were very satisfied with the almost 10k spent. We recently experienced an ice storm in our area and there was damage to the roof and gutters. I spoke with Dan directly and he assured me they could provide an estimate for the repair as well as perform the repair, he would call the following week. Next week came and went with no call. I again called several times, left messages, and it was not until the end of week 3 I finally spoke with a lady who assured me that the following mon/tues I would receive a call about scheduling a date for a repair estimate. I am now in week 4, I have received 0 phone calls from All Seasons Metal Roofing. I have attempted to leave 1 last message in an attempt to have the company that claims to stand behind their product come out to repair damage so that from the road their workmanship (and my house) look good and new. After all they advertise professionalism and trust... I still have received no communications from anyone. At this point I have no other option but to find another contractor to repair my roof. Upon further inspection of the original work done, which was initiated due to water damage on the previous roof, I discovered that the plywood that had rotted from the water damage was never removed from the roof when all seasons put the new roof on. Long story short, if you're looking for a "wham bam thank you ma'am" kinda company that you never plan to see again, sure their great. But if you're looking for a company that cares about you as a customer past that initial big ticket your better off finding someone else. These guys do not appear to be the least bit interested in making sure you stay a satisfied customer. For having paid in full with in 20mins of them completing the job I am beyond disappointed! I would also assume at this point that I would have to find a new contractor for the "40 year warranty" since I can't even get them to come out to do a simple estimate for repairs. read more