After interviewing 3 different window replacement companies, we were most impressed with Ty's…read morepresentation from Zen Windows. He was up front with pricing and the quality of his product. The construction of Zen windows had a superior quality than the other windows we interviewed. Installation by Marcos and his crew was efficient and professional. Window installation was quick, while making a difficult job look easy. While selecting for a window company can be daunting, we searched through the internet for window ratings and found Provia Endure Windows to be highly rated. Lifetime warranty for the windows and installation also were deciding factors for us. Curb appeal, value, comfort plus improving energy-efficiency and security added value to our house. 38 windows replaced by Zen Windows.

I'm a first-time homebuyer and purchased my house in March 2021. While the house was in great…read morecondition and had recently been renovated, it still had the original wooden windows that were installed when the house was built in the 1950's. While I appreciated their history, classic look and the fact that they were still in good shape, it was clear they needed to be updated. I contacted several window companies around town, both local and national establishments. After being put off by some of the high pressure, in person sales tactics other places had, I found the approach that Brian and his team at Zen Windows very refreshing. I also saw that they were voted Best in Charlotte by Charlotte Magazine in 2020, and I wanted to support a local business if I could. Brian was very generous with his time, and it only took a few phone calls with him and a quick visit from his installer to get measurements for them to have all the information they needed. I was impressed with how simple and straightforward the process was. Another huge selling point was that I wouldn't have to pay anything until the job was complete, a big difference from other companies. The turnaround took about three months for the windows to be built, but I would chalk that up to COVID, supply chain issues and increased demand for home projects because of the pandemic rather than anything on Zen's end. Quoted turnaround times at other businesses were similar. Once the windows were ready, Zen sent a simple three man crew to my home to perform the installation. Each gentleman on the crew probably had 30-40 years of window installation themselves, so as a team they were pretty capable. In just two quick morning sessions, my windows were complete! I'm extremely happy with the end result. The windows are fantastic, incredibly easy to use, they look great (black exterior FTW), and I can already tell they perform much better than the old ones. Brian and his team did an outstanding job, and I would recommend them to anyone looking to upgrade their windows!

The Window Men provided the installation of windows however; customer service and follow-up repairs…read moreleave a lot to be desired. Don't expect prompt service or repairs after your windows are installed. I will not recommend doing business with this company to anyone. So disappointed

Outstanding job from start to finish replacing the windows at my father's home in Lynchburg. The…read moreestimate was fair and accurate. The quality of the windows was excellent. Rodney did a great job with the install. Kind, courteous, and skilled. We could not ask for a better experience. I am not affiliated with this business in any way, just a delighted customer.

We recently had all of our windows of our 60+ year old house replaced. They had a two man crew, one…read moreworking inside, the other outside. Day one, they had all windows replaced by noon!! Day two was spent working on finishing the trim, and the job was finished by noon!! They did a fantastic job and we love our new windows!!

Recently had all of our windows replaced. Windows arrived 1 month after the original installation…read moredate. The order was incomplete and multiple windows had manufacturing windows. The replacements windows arrived a month alter and were also incorrect. The installation crew left a debris behind, did not finish the job before leaving, and broke a window screen (without ordering a replacement). Once the service tech got on site to correct the original installation issues, he was rude and drove through the yard instead of backing out of the driveway. Unprofessional company that oversells and under delivers.

We had metal roofs installed two years ago by Perimeter on our home & storage shed. Absolutely…read moreperfect professional job at a fair price. Worked like a well oiled machine & left the area spotless. When we had a slight issue a few months ago they immediately sent a crew to make it right the next day!! Had an issue with my wife's shed roof the other day & within ONE day Jeff responded & took care of the issue before it rained. If you need a competent company to take care of your roofing needs, these are the guys!

I had a roof that was overall in good shape but had been bit neglected, as well as a few gutters in…read moreneed of repair. The price was right and they got the work done right away. Looks great, and I am extremely pleased with the communication, how quickly it got done, and the quality of the work.

We had one window replaced as the rest of our windows have already been replaced. The salesman was…read moregreat, the installer took his time and did a very good job and the experience with this company was very positive. They may be a little higher price than other independents but I do think you get what you pay for in this line of work. You want to be sure the window installation is done properly otherwise you will have problems down the road. I would highly recommend this company. I do think that if you had any kind of issues with your installation, this company would definitely do whatever they had to make it right.

We had 51 windows replaced up on Pantops. Excellent people, excellent price, excellent work. The…read moreinstallers never stop working from the minute they get there until they are finished for the day. Windows look amazing. Highly recommend. Finished the job a day sooner than expected.

We had all 8 windows replaced by Jack and his team. The team was very fast and professional and the…read moreProvia windows are outstanding. Excellent job at a very reasonable price. We can already tell that the new windows will help save electricity.

So impressed with this small Mom and Pop business, which provided outstanding same day service for…read moreme this week after I had been trying to solve a health- impacting problem for months, with no luck. I am very sensitive to smoke and the chemicals in scented laundry exhaust, and was being exposed to multiple sources of those fumes coming into a cupola window at the top of a high cathedral roof on an Addition to my house. The window had been stuck open since I moved in over a year ago. I couldn't get any window company to come to assess or fix it, but a general contractor and electrician both tried (one from the outside and one from the inside). Neither of them could get the window to close because of a small non-functional motor (intended to open and close the window) that was preventing it from closing fully. Air, like water, will find a way to get into even a small entry point, so the smoke was coming in, dropping down into the main living area and sickening me. Jack responded to my call later the same day and, recognizing the urgency of addressing the situation ASAP, offered to come to my house within 30 minutes. He was scheduled out for two weeks, so not hungry for work, but squeezed in this health-related job near close of business. It took 3 attempts (one from inside and 2 from outside, on the steep roof) but within 45 minutes he had solved the problem by yanking the window open, removing the motor and sealing the window shut. Hallelujah! Jack has a great personality and was extraordinarily considerate of my special health needs, including the necessity that he wear a Tyvec suit and face mask when he was inside my home. I got no pushback about that at all--just an understanding, cooperative and frankly caring attitude. What a welcome change from some contractors I've dealt with while serving as the general contractor for work on my homes in the past 7 yrs. He's definitely a keeper! I cannot recommend this company more highly! Jack will be my first call to deal with any further issues with windows or doors at my house.

We requested quotes and he came out. But NO FOLLOW UP. I called everyday for quotes and still today…read morehave never received it yet. We have more business that we could give but cannot get them to send quotes for approval. We always like to use local but Ron has not given any quotes to us. It's very disappointing

I love this store they made a shower door and panels for my new bathroom shower and it is beauiful…read more The service was excellent. I will call them again.

Work was done outside of our contract which resulted in damage to our banisters/handrails. Our…read morepoles were wrapped (not in contract) which required them to remove our banisters and handrails, the workers were careless when they removed, then when they put them back up, they jammed nails in every which way, splintered the wood, sections were shortened and filled in with white caulking (very obvious), initially handrails were not even aligned properly and were crooked, etc, etc. They did align the handrails; however, the relations director stated it was our responsibility to have everything sanded and repainted. Neither would have fixed the damage caused by their workers. Company will not take responsibility for the damage, instead offers $100 and praises themselves for us receiving free labor and material, since work was completed outside of the contract. It has cost us $2300 so far (not including labor) to replace. With the cost of lumber today, we had to go with a cheaper material. Talking to the relations director is nothing but a joke, all she does is argue and deflects blame on the customer. Totally regret using this company and do not recommend!

Work teams did an excellent job. However, the representative is a nice guy who can lean dishonest…read morewhen suitable. After five months awaiting our windows, it became clear he had miscounted the number of windows by two windows. When confronted with this, he denied having counted the windows, claiming I provided the number instead. He further denied calling our front windows "doubles" (counting as one) in a phone call prior to our order and attempted to blame me for ordering the wrong number of windows. He further claimed we did not permit him to measure the upstairs windows. But we received all of the upstairs windows (which were a different size). I later sent him an email showing photos of him from our security cameras specifically counting the missing windows during his estimate visit. We received no reply. I ordered two new windows through another contractor. The second part of the work order (vinyl and aluminum) was communicated to the work team (who did great work but there was a serious language barrier). K Guard communicated an incomplete work order to them which I caught and stopped work on before it went too far. Upon calling K Guard, I was admonished by the receptionist that the frieze board was not included in my contract. I pointed out that it was included on page 1, paragraph 8 and after a second person admonished me to just "let the men do their work", I agreed but told them I would not be paying for uncompleted work. Finally a rep confirmed our read of the contract was correct and the work was completed with an additional week needed to do the work. The work team communicated this was the last job they would do with K Guard. They are not alone...

Cascio & Sons Construction did a fabulous job on my total home renovation. From the initial walk…read morethrough and redesign conversation Bill Cascio and team were nothing less than professional and transparent. They kept me informed during the process, they listened to what I wanted and needed and they delivered better than I could have imagine. I was even allowed to knock out the 1st wall and go along on material shopping days. They were great about explaining processes and giving me options to consider. I enjoyed working with Cascio & Sons and highly recommend them to anyone. You will not find a better team of professionals and you will love your new home, room, or whatever project you hire them for. Many Thanks to Cascio & Sons for my Beautiful New Home.

What started as cast iron drain pipes needing to be replaced in our home, then it turned into a…read morefull on bathroom remodel. We went ahead and hired Cascio & Sons Construction. They were very professional, polite, quick to respond with questions, within our budget and truly cared about the outcome of the the job. They gained customers for life when it comes to big projects for us. Couldn't be happier. They all did an amazing job.

Great work --- on time, great clean-up. good customer service. They did an excellent job, kept in…read moretouch with me, and cleaned up as if they were never there. The roof looks great !

We interviewed four roofing companies with experience with commercial roofing to do a variety of…read morerepairs on our church roofs which include slate, EPDM and asphalt shingles and also repairs to our copper gutters that were leaking. Brian Laverty with Cenvar Roofing was one of the more detailed roofers with his proposal and he responded very quickly. He was always available for our questions and patient with us as we gained understanding of the magnitude of our job. We hired Brian because of his price but also because of our comfort level with him and the reviews from previous customers who had similar needs as our needs. After the work was scheduled, the crew from Cenvar arrived at the promised time and they worked diligently as a team to correct the issues we had with our current roofs per their proposal. Cenvar honored their estimate for repairs although they encountered unexpected issues which was not surprising for a structure that is 100 years old. I have recommended and will continue to recommend Brian Laverty and Cenvar when given the opportunity for residential and commercial work because of their high quality of work, their high level work ethic, their desire to do their work with "excellence",their high level of professionalism and their excellent follow-up.