I Great experience with renting a unit from Truman storage. The office help is awesome. Highly…read morerecommend their services.

I only was a tenant for two days. after a sudden family death being the reason for seeking storage…read more They evicted me for someone breaking into my unit. and then proceeded to not refund me my $200.

Do NOT store you items here. These people are NOT TRUSTWORTHY. I am originally from the Flathead…read morebut currently live out of state. I stored my items here for several years. I was set up on auto pay. Unfortunately, my debit card number was changed because of fraud. Because this was such a small expense, I didn't catch it when switching my auto pays over. Normal businesses just call if you miss a payment. Easy. These people are passive aggressive and opt to send letters/emails rather than treat the people who pay them for their services like real customers. This wouldn't have been a problem except the emails they sent went to my spam folder, and despite changing my address with them in person years ago, they sent letters to an address I haven't lived at for years. What's worse, an employee admitted there was "bounce back", meaning the letters they sent were returned. Despite knowing the address was wrong, these cold, callous people still couldn't be bothered to pick up the phone and call me. They made virtually no effort to inform me my account was behind. And I owed a tiny sum of money. As a business owner myself, I understand customers sometimes make mistakes. I would never send my customers to collections before calling them first. These heartless people made the most pathetic effort to contact me and then sold off some off my most cherished items for table scraps. Even after selling off my things like scavengers, they didn't call. I put my faith in this business. I trusted that if or when push came to shove, they'd do the right thing. This was my biggest mistake. It would have taken nothing to call and inform me I was behind. They simply were too lazy and opted to send letters to the wrong address and use email, the most unreliable form of communication. And when their letters were returned, they still didn't call. If they had, their fees and fines would have been paid immediately along with the outstanding balance and they would have received an apology. Imagine having a house fire and losing everything that was precious to you. That's what this felt like. And despite the fact I paid them for years, these folks barely cared. Money. That's all they care about. To them, you're just a paycheck and they'll throw you to the wolves without a second thought. Don't store your things here. They aren't trustworthy. They aren't honest. They won't do the right thing. They don't respect or appreciate their customers. And I believe they broke the law. They are required by law to inform by email AND mail. They knowingly sent letters to the wrong address and made no attempt to correct the issue. There are plenty of better places to store your precious things, owned by people of better character. I've lost everything because of these wicked people. I was a good customer. I paid them for years. It wasn't enough. And if my review isn't warning enough, look at the recent spate of one star reviews they've received. If anyone has had similar issues with this business, please contact me. I intend to file complaints with the Better Business Bureau and the MT office of consumer protection, among other actions. I would welcome you aboard should I decide to take action against them.

This is a great storage facility. I never once felt like my stuff was in danger of being broke…read moreinto. The people run a top notch service, had my stuff in here for the bast 4 months. I would/will recommend this place to anyone that ask about it.

Good value for the money. Have used them for years. Very clean and well-kept property.read more