We had our porch all sealed about 2 to 3 years ago. It is now coming loose and popping in one area , and spreading. We contacted the company over a month ago. Was told it could not be checked after rain. Have tried several times to get in touch. Line always busy. Glad the business is doing great. Would love for them to follow up with exciting customers, when there are issues. Will keep trying. Will update post and let everyone know what happens. This is for the Lynchburg location. Came out, reviewed issue and told us they would be back sometime this fall to fix it. "UPDATE.... They did come out in October, tore out the damaged area. Said it wasn't their problem. Called several times, the customer service/receptionist was great. Unfortunately, she contacted the owner several times before thanksgiving. He was busy, I get that, holidays etc... it is now December 16. And I have a big mess. I will be posting a picture.. at this point I am really disappointed. We payed a lot of money. And, now the concrete that was underneath the spot that all sealed up left is an extreme eye sore . I will be adding a picture. read more