Went shopping for a new R.V. at this location. What a great experience! Gigi the Sales Rep did an…read moreawesome job job of getting the right R.V. for me. I not only got new, but came out with better product than I wanted. Gigi was patient, understanding and never pushy. Excellent Customer Service. I highly recommend to purchase your new R.V. at R.V. Masters! Kudos! Also Daniel did a great sale for my wife and I! Thank you both sooooo much! Go see them you won't be let down! Phillip

I would comment on the quality of the work but after 3 to 4 calls of hold for 5 minutes or more,…read moreright to voicemail with no return calls and immediate hold, I was never able to see what they can do. I am getting prices to remodel my bathroom in my fifth wheel and figure if they don't have time to talk to me they sure don't have time to help me. I figure they would be one of those companies that take 3-4 months or more to do work. Sorry guys, tried to give you an opportunity to be my service center but I do not have the time to sit around and wait for you to answer or beg you to talk to me. I will just move on to the next phone number.

The Owner Eddie showed up on time and resolved 4 issues on my Newmar new Air…read more I would prefer to call Eddie at Stay Tuned him back before I would call the Newmar Service that never called me back last time. Eddie is trained in Newmar's. Cleaned roof airs, fixed my solar issue, resolved an electrical problem, educated me, inspected and informed me with pictures on roof seam seals. Very reasonable charges.

My dad bought a travel trailer from them. He absolutely loves it. Customer service was great. I…read morehighly recommend this place. They're honest and prices are fair.

Ray's was very accommodating and helpful fixing some damage to the roof of my toy hauler and…read moreallowing me to leave it being from out of town until I could make arrangements to come back and pick it up. Straight forward and helpful, thank you!

Family-owned and operated, and an outstanding experience from start to finish!…read more The entire process was smooth and stress-free. Their website had detailed information on all of their coaches, trailers, and fifth wheels, which made it easy to narrow down what we were looking for. I had a few follow-up questions about a fifth wheel, and they responded right away. When we went to see it in person, Juan walked us through every detail of the fifth wheel. He was incredibly knowledgeable and explained where everything was and how it worked. I was honestly a little overwhelmed--this 39-foot, 2022 Raptor was much bigger and fancier than anything I'd ever owned (my previous RV was a well-loved but aging 2004 Bounder!). We made an offer, signed the paperwork, and waited about a week for everything to be ready. During that time, we had Riverside Hitch install the new B&W hitch we needed for towing. They did an excellent job and offered the best price we found. When we returned for delivery, the Raptor was washed, hooked up, and ready for our final walkthrough. The loan documents were prepared and the financing process was incredibly fast. We even received a better interest rate and lower payments than we expected. We had looked at after market warrantees but the company they offered was a better price and way better coverage. We were in and out in about an hour, which was a blessing since we had driven from Colton and had to tow this beast home for the very first time! I pray for KARV's continued success. They truly earned our business, and I've already recommended them to three friends and family members who are looking for newer RVs. I wouldn't hesitate to do business with them again!

We would not hesitate to recommend KARV and Juan Banderas to anyone looking for a used RV. We would…read moredo future business with them if they have the right unit for us. Our Story: My husband and I have been looking for a specific model luxury fifth wheel and we found one on-line consigned by KARV. Over the phone we began an initial discussion with Juan. He answered our questions completely. What he didn't know, he worked on finding the information we asked for. We agreed to a fair price based on our expectations and made a deposit to hold it until we could fly from out of state to see the unit. Unfortunately when we arrived and walked thru, we found that it was not what we had hoped for. Juan was professional and helpful throughout our decision making process. He tried to resolve some of our issues with the unit, but never made us feel uncomfortable about our final decision.

Had such a great experience with this RV dealer! From the moment we arrived, everyone was friendly,…read morewelcoming, and genuinely helpful. The staff was knowledgeable, patient, and took the time to answer all of our questions without ever making us feel pressured. The whole process was smooth and straightforward, and we really appreciated how professional and accommodating everyone was. You can tell they truly care about their customers and want you to leave happy with your purchase. I would definitely recommend this dealership to anyone looking for an RV. Great selection, great service, and an overall wonderful experience!

Thanks to Dylan and Alex for putting up with my back and forth haggling on a camping trailer. We…read morewere able to come to an agreement and make a deal. Good people to deal with!

I always compare prices when shopping for parts I always…read morevalue good customer service Although it is a few miles out of Hemet it is worth the time to go here. I also appreciate the expertise of the customer service representatives here. One man who took care of me has over 35 years experience. I was able to repair my hot water heater, and my refrigerator with the parts I purchased here, and the advise given on how to install them. The price on one part at another parts store was $20.00 higher so it was worth the extra miles to drive to BOB'S When you need parts for your RV I recommend you make the trip here. Coming down from Idylwild it is on the left Going up to Idylwild it is on your right Don't know about the RV sales part but I walked around the yard and they had some very nice RV's for sale and they were all open to inspect. No high pressure salesman followed me around.

Went in to purchase a unique RV water hose connector. I was sold the wrong part. Package was clear…read moreso opening the package wasn't attempted. Obviously still brand new. I returned with the sample & asked if he could help me find the correct part. I didn't ask for a refund yet when his demeanor just flipped & got defensive. He remembered I paid with a CC because he requested it. Then he asked for my copy of the receipt which I Did NOT have but he had his store copy of the receipt in his hand & still refused a measly $25.84 refund to a card that will probably take 3-5 business days. I wasn't upset at all, I was actually laughing when he said I could speak to his manager 3 days after this terrible transaction. No customer service, no manners, no respect. I will take my business elsewhere

We got stranded 130 miles away from home. We were able to get the RV towed into his shop. He's…read morepretty good knew what the problem was and got right to it. Highly recommend coming into this business.

I want to say THANK-YOU to Chris from Top RV. We were in a very stressful situation on February 3,…read more2026. We just purchased a brand new RV from Camping World and 2 weeks later our bathroom toilet was not working. We contacted Camping World and their Service Department was not able to see us until the end of February. However, they did give us the phone number for Keystone the manufacturer of our rig. Keystone sent us a link for mobile technicians and immediately Chris from Top RV sent us a text he would be at our campsite by 7:10 p.m. that same day. My 7 year old Granddaughter said it best, she goes "Nana, I like his eyes, they sparkle" I knew what she meant. He was so kind and professional, the whole time he worked, he explained what he was doing and gave us tips on how to take care of our RV. He also fixed our Flat Screen TV. I was so grateful to him for coming out so late, instead of him being with his Family, he came to Thousand Trails to help our Family. God Bless you Chris for all that you did for us.

Chris is the best - very reliable - was willing to help me deal with warranty work - responsive -…read morehighly recommend him when in the Palm Desert area and surroundings. We will definitely call him again if we need rv work!