Consumers beware of this company as they have the worst customer service. They will come out to your house and give you a prompt quote. However, that is the only thing prompt about them. Once you sign the contract, they tell you they will be there on a certain date and time and do not show up. We needed two projects done and neither one ever got started. We were given excuse after excuse. They overslept because a child unplugged the alarm, had a family emergency, (three in a row) can't find their crew. We missed work on the day the first project was to start because they ran late and failed to call us and did not show up. We ended up firing them because we had waited 3 weeks and did lots of prep work. The foreman offered to give us a better discount and asked us for another chance. We tried to be understanding and gave them another chance. We were assured they were coming on October 29, 2015. Once again another day off and no one showed up or bothered to call. The Foreman's number is disconnected now. The owner would not return calls we left with his answering service or answer our emails. Additionally, The foreman told us he didn't like to pull permits in our town because they were a pain to deal with. We insisted and we were told it would be taken care of. They did call the line for call before you dig but when the Inspector from the Town came out here, he informed us that another company H&M paving (associated with them) called them and did not request a permit. He also stated that when he checked State of CT listings, H&M was not active. Lucky for us we did not give them any money but they surely did hold up our project for over a month and we had to scramble to find someone else. Their website is professionally written; but they are very unprofessional. read more