October 2016 had a new driveway installed. Come spring I have plants growing through, called them up and the owner, Joe, said they'd send someone out...weeks of calls and it was always the same thing, "someone will come look" and no one came. I then began noticing if I parked my car for any reasonable amount of time (to be washed or work in the garage) the car would sink and impression be left. I called Joe and same thing, only I kept calling and he eventually showed up. Joe said they'd fix the impressions and given more time to cure wont happen again. Rinse and repeat the phone call game (this is normal when theres an issue apparently) and they eventually did come out but the issue continued to worsen to the point empty garden hoses would sink into the asphalt. Over the 2017 winter we noticed cracks starting to form, over 15 frost heaves, many of which are over 2 to 3 inches tall form. Called Joe and played the phone game again and eventually he came out (2 or 3 months later) and said his guys would cut the heaves out and fix it. They cut out a small area and pulled out 3 large boulders that had made their way to the surface. As the dug I began to wonder..."wheres the gravel base I paid for?". After the small repair called Joe, over a month later he comes out and I tell him theres no gravel, and he argues saying it's my property and water tables having boulders "18 inches a year" through the soil. Hell repair the driveway for free and I can pay for drains and labor. At this point I had already had several companies come out to assess it, they all said these guys are "fly by night", and that there were thin spots in the asphalt, no base, poor compaction. Joe defended his honor by saying the other companies are picking on him because "were the best in the business" . We continue talking over the phone and email, and he agrees to repair the whole driveway and a date is set up (guest what happens...yup, no show for almost a month). Finally arrives and complains he doesnt want to replace the whole driveway because part of it is "fine", but I'm not dealing with two pieces of driveway shifting throughout the year. Joe finally agrees to a full replacement under one condition... the work will have no warranty and he wants indemnity. Maybe I'm paranoid, but sounds like someone either a) makes bad driveways as a baseline and knows it, or b) wants to do an even worse job...
Do NOT go with this company, you'll be happy for a few months and then immediately disappointed and depressed you went with such a fly by night company. Many people I've talked to afterwards all had issues with these clowns. I'm now left with a driveway that has cracks throughout it, frost heaves that get worse daily, and crumbling edges.
If your choices are a driveway made of nails or these guys...go with the nails. read more