I am new to the area and was an quoted extremely high premium for my auto insurance. Fortunately,…read moreI read the great reviews of Jane Collier and contacted her. The great reviews were right on! I could not imagine getting any better service from any insurance agent- NEVER had such a wonderful experience!!

After I had a really bad experience with another insurance company (several failures to follow…read morethrough and an incident suggesting fraud was "ok"), I reached out to Collier Insurance. I cannot emphasize how refreshing it is to work with an agency that puts integrity first. I appreciated the knowledge of the market and the commitment to help. The service was fantastic. If you need insurance, Collier Insurance is a solid option and I highly recommend this company.

I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

This company is a complete disappointment. The deposit that should have been refunded without any…read moreissues has been "pending" with them for almost a year. Every time they come up with new excuses, drag out the process, and pretend they are working on the issue, while in reality nothing is being done. I also want to emphasize that their business practices raise serious concerns. I was required to send my deposit to a private personal account, which is extremely unprofessional and may indicate attempts to evade taxes. I believe this company should be investigated, because such methods are a clear red flag

Can't get anyone to help file a claim. Car was damaged during transport, having no luck even filing…read morea claim.

Found this place online. John and his team have been an amazing resource and take good care of me…read more I quickly moved my all my needs to John after such a good experience with finding good auto coverage. Each year when renewal comes around the team reaches out and provides a bunch of options for potential changes. Would highly recommend.

Under Investigation. Lacks competence, knowledge and thouroughness. Under reports details of…read morepremiums and cost me thousands of dollars. DO NOT USE​

I found this office from finding other 5 star ratings for it. I was about to leave State Farm. My…read moreprevious agent's office had poor customer service and I was frustrated and confused. The office manager, Sara at Chris Frank's office, not only took and hour to explain my coverages, and why I should stay with State Farm, she fixed the errors I was frustrated about, helped to find additional savings, and spoke with underwriters about the serious error and this resulted in a huge credit from State Farm. Chris' Frank's office is the BEST!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: FL-L088141

What an amazing team!!! I was car shopping and called numerous times for quotes. Everyone was…read moreextremely helpful. I finally found a car, bought it, and got a great insurance rate.

I'm very happy with this agency. I have been with State Farm insurance for 20 years so since I was…read more15. I have moved a bit and transferred, but this was the first time in about 10 years that I actually spoke to my agent. I called the main number a few weeks ago and got the complete run around before they finally told me that Florida insurance needed to be done with a local person. I called this office to get everything transferred from Tallahassee. It was about 5 minutes until they were closing and I spoke with Dan Cox who was so understanding and incredibly nice - also very personable. I was really stressed out and he made everything very simple. I needed to transfer my auto to Jax and add renters insurance as I was moving in the next day. It was chaos and he made it very simple and it was well-priced. I spoke to Shannon Olson a few days later. She was also really nice and personable. It was nice to actually talk to the people in my local office and I'm very happy I went with them. I would recommend this office if you want to talk to humans and get things resolved instead of hearing automated voices and getting mad.

I am not good when it comes to any kind of insurance and my recent insurance sent me a letter…read moresaying I have non-renewal. I asked a neighbor who they use and I know her husband looks into things real well. She gave me the phone number to Shapiro Insurance Group and Elizabeth Brown from the company answered the phone. I told her who I was and my situation and she told me she would be so happy to help me. Because I was so happy with her help I asked her if she could help me with automobile insurance and that is what she is working on right now. Elizabeth is wonderful, helpful and so great to talk to on the phone!!

Terrible service and they will try to overcharge. Hard pass, try any other insurance company (will…read morelikely have better rates)