I had my transmission repaired there in 2022 subsequently Ford has had a recall on that item and I…read morewas told if I could produce a receipt that I could be reimbursed by Ford after four years I called global transmission spoke to Adam and he told me he would send me a receipt that is going above and beyond. And my service at the time of service was superb.

Absolute worst place you could take your vehicle to in the area. I was told it would be under 4,000…read moreand 4 to 5 days to fix my transmission. Ended up costing 4,700, and two and a half weeks. I called constantly and was always told the next day or two days out. Then when I got my vehicle back the transmission wasnt fixed at all. It has all the same problems, as if it was never even touched. However, I know they touched it, because they gave it back to me with a check engine light on where they didnt plug back in the O2 sensor. Horrible mechanics, horrible customer service, horrible people.

Finally found a mechanic I can trust. His company took so good care of me I am completely amazed…read more The staff was super friendly, Alan the mechanic that worked on my RV, went over and above what I expected of any mechanic to do. He not only did things right, the first time, he checked things, that were overlooked for years. He always contacted me first, to clear any new maintenance that should be done. Will return to him with any auto problems that I ever encounter. Prices were average for the market, I feel I was treated very fairly, respectfully.

I took my car to check a noise ait had on the left front strut, had this noise after having the…read morestruts changed. They changed lower control arms and other suspension parts, they took it for an alignment. Whomever picked the car up, I can't believe they didn't hear the noise. I picked the car up noise still there. They charged 1600.00 for not fixing the problem. I took the caer to Adams Aitomotive on Hwy 90. They found loose strut mount bolts, they charged me 60.00 no more noise. I KNOW WHERE IM TAKING MY VEHICLES FROM NOW ON.

"I had an incredible experience at Kelley's auto diesel repair....The level of treatment, honesty,…read moreand integrity they showed was truly unique and rare in the mechanical world these days. It's definitely one of the best places I've ever been to. Tyler at the front desk provided amazing customer service, and the whole team in the back had fantastic energy--so kind and fun! They diagnosed my problem in less than an hour and had me back on the road by the next morning. They saved me from a $3,500 false charge from another shop. My van is driving perfectly now, and I couldn't be happier!"

I had a noise under my car my old mechanic in Tn. thought it might be a specific thing which would…read morehave cost hundreds of dollars. i took it to Kellys and to my surprise they found a strap loose and fixed it cost 60.00 was so very grateful!!!!!!

Car was brought in for a clutch, was told it would be looked at the following week. No problem…read more Second week was not looked at, Scotty said he would get to it beginning of third week, no problem, small shop, lots of cars. By the end of the third week I called again and Scotty said he had big jobs that needed to go, so early next week. Ok. Fourth week, Wednesday I called and he said he hadn't looked at it yet but had me on schedule for Monday of fifth week. This is my only car, and Scotty was recommended by someone I trust, so I gave him the benefit of the doubt. Wednesday of the fifth week he told me he was dealing with an issue on his lift but he was about to put my car on the rack. After work I drive by and see my car hasn't moved since it was dropped off. At this point Scotty decides to tell me he has a lot of big jobs and doesn't know when he'd get to my car. So not only had he lied week after week, he also wasted my time when I trusted he would get it done. I had my car towed to playground automotive in FWB and they diagnosed, order parts and fixed the clutch in 2 days. If he didn't want to work on my vehicle he could have told me before the fifth week. I was completely nice and respectful and he just kept lying. Bad bussiness, wasted my time which is also my money. Lady at the counter was nice enough although it is unfortunate this is the shop she works at.

I won't take my cars anywhere else in Niceville. The business isn't much to look at, but I have…read morefound Scotty's auto repair to be responsive, honest, and professional. Without a doubt, they beat every price in town, especially from the "name-brand" stores. What I like the most is that he'll tell it like it is. He'll tell you what repairs need to be done and won't try to sell you extra. Sometimes auto repairs have taken a day or two, but I totally trust the work that Scotty has done. He's earned my business, and I'll be back if I need to!

Shawn and his guys do great work for a very fair price. He's helped me and my wife out quite a bit…read more Best garage around

Huge thank you to Shawns Auto Service! They went above and beyond in helping me get my car fixed…read more They are knowledgable, honest, and friendly, and they do an incredible job for a great price. They truly care about helping others. I would definitely recommend them to anyone and I will be continuing to go to them!

Steve and the whole team gave me an amazing experience, the level of customer service and clarity…read moreon my car problems was outstanding. Never left in the dark, always knew what was going on. My insurance left me in the dark, niceville auto was the light. There is no other shop in the area I would do work with besides this group of people. Thank you so much.

Very honest and helpful. I will definitely be back. Zac at the front desk was very polite.read more

absolutely stunned by the guys here, took my tire here because plug blew out and tire came off the…read morerim I fully expected to have to buy a new tire but the guys here gave it a shot and patched it, even after I told them they have the go ahead to sell me a new tire if it can't be patched. thats the kind of integrity that you don't often get at tire shops. wish I had names to thank but they got it done so quick I didn't have time to ask. also, bathrooms are nice and clean!

After they took my vehicle in to patch a leak, they removed the wheel, called me up to the counter…read moreto tell me they couldn't repair it because it was more than 6 years old saying "it was the law" (which I now know to be a lie, no such law, federal or state). He went on to tell me "no shops will do it". Another lie and by the way as it turned out, they were the only one's who wouldn't fix it. I told them to "forget it, just add air, it will hold until I get home", they refused, sited "the law" again and said that it was 'illegal' to touch that tire which again is a complete lie. Why did he need to remove the tire to tell me this? I thought he "couldn't touch it", so why did he. When I walked out to get my vehicle, I noticed the employee putting the lug nuts on one right after the other in line, tightening them with an impact tool, not in a star pattern which anyone knows is the proper way so the wheel lugs are tightened evenly. The novice then tried to tell me the tire was dry rotted which is a huge lie as there is absolutely zero cracks or damage on any of the tires as I showed him, which the next shop I went to concurred that their is no dry rot. 6 months ago they tried to sell me a battery which was the wrong one and was 40% more than a more recognized and reputable dealer. A year before that, they damaged a lug nut post on my wifes cars, again, we had to take it to a more credible auto center to have it fixed but which I was there, a lady sitting beside us said they damaged a tire pressure sensor and that cost her $104, a conversation I'll never forget. So why did I go there again? I came out of a business near by and noticed a low tire, figured surely they could handle patching one tire, nope, they wanted to sell me a set of 4, and by the way, they are the most expensive tire repair from Crestview to Chipley but don't take my word for it, ask them how much, them call a few others. Funny thing, they sell tires that are 4 years old but won't fix one beyond 6. Most people get flats around 10 years apart. That's some window of repair. Based on that, why say that you repair them at all. Bottom line, go there, do business but take lots of money, expect trouble, and to get fitted with new tires which have sat on their shelves for several years, then, everytime you get a flat, plan on buying a new one so you can be the one who's keeping them in business, not me.

Ray took care of my vehicle broke down I did have a transmission problem on my 2020 ProMaster 2500…read moreHe towed me to his shop fix my transmission and even put in a cooling system also take me to my hotel and and get a rental, excellent work, excellent service I fully recommend

Blair rebuilt my transmission not even a year later it went out took it back then he had it for…read moreover a year then when he got to it . Said it needed a part that had been replaced so I bought it then after 2 months he tood me that the transmission had a cracke in it. So I have a car sitting in my field not running.