Karl helped install a dishwasher for me, and he did a fabulous job. He was reasonably priced,…read moreflexible with scheduling, and pretty quick. Highly recommend!

From the owner: I've worked for and owned a number of rental units and houses. I've installed certain plumbing and…read moreelectrical work that doesn't require an electrician, and I'll let you know if the need requires a professional. I've done a bit of every aspect of construction including framing, roofing, flooring, cabinets, and appliance installation.

Had a broken oven door gasket. First talked to Mr Appliance...they wanted $179 to come out and just…read morediagnose the problem and wouldnt give a cost. Then I called Lake Effect. Lake Effect gentleman sent me to a website and the part i needed and said "it is really easy...you just snap it in and can do it yourself". Very honest. I will go here for any future repairs.

Ron is great! He's always on time, does a great job (fixed a couple of my appliances), and his…read moreservice is reasonably priced.

Ed is reliable and efficient. I've used his services many times. He can usually fix it that day and…read morefor a very reasonable price. Even turn around on ordered parts is quick. I highly recommend him.

Ed Keeter's came to my mother's home to repair her washing machine. The water was backing up on the…read morelaundry room floor. As it turned out, the drain was plugged up, but during the evaluation of the washer, Mr. Keeter broke the panel on her Whirlpool duet washer. He promised to order a replacement. It has been more than a year, and I continue to call him for an update. Today, his assistant told me that he and all of his friends have either been in the hospital or died in the last year. He did promise to have Mr. Keeter call me back today. I will see.

I typically give service professionals grace, but our experience with Mr. Appliance was deeply…read moredisappointing and unprofessional. Today, the technician, Skyler Mead arrived to repair our dryer. While he sounded pleasant on the phone, his demeanor shifted the moment he entered our home. My husband politely asked if he could remove his shoes , a standard request in our home. Before my husband could even finish his sentence (he was about to ask if he could wear booties), the technician abruptly responded, "I will not take off my shoes," and began citing OSHA violations, malpractice concerns, or something to that effect. There's a way to approach someone when they simply don't know the policies or requirements of a service technician. My husband was not aware that removing shoes could be an issue -- that's why he asked. It would have gone a long way if the technician had simply educated us respectfully, rather than immediately becoming defensive and rude. A calm, professional explanation would've been more than enough. Unfortunately, the tone he set from that moment carried through the rest of the visit. When my husband later tried to be kind and asked how his day was going, the technician ignored him entirely. A few minutes later, when asked how things were going with the dryer, he mumbled under his breath that he was still working and would "let us know." He made no effort to communicate clearly or respectfully. Finally, he decided to speak to me about the dryer, and told me he needed to check availability of a part. I didn't know if that meant someone would call us later, so I asked for clarification, if someone would call us back with information he snapped, "I'll go outside and make the call to check on the part." Again, the tone was unnecessarily sharp. We were simply asking for clarity, not being difficult. To his credit, his demeanor began to shift toward the end of the visit , perhaps he realized how unprofessional he had been. He apologized that he didn't have the part, gave us his card, and offered to help if we needed anything else. But by that point, the experience had already left a bad taste. It's also worth noting that both my husband and I are professionals--he is a physician and business owner, and I am a nurse--where delivering excellent customer service is a fundamental part of what we do. We interact with people from all walks of life every single day, and regardless of our personal views or how someone presents, we treat everyone with respect and dignity. That's the bare minimum anyone should expect in their own home. Unfortunately, Skyer did not extend that same courtesy. I'm not going to speculate on why we were treated this way, though I can't ignore the fact that the thought crossed my mind that race may have played a role. Whether that was the case or not, it doesn't take much to treat people with kindness and respect. Whether you're having a bad day or not, when you step into someone's home as a professional, decency should not be optional. Sadly, that was missing from our experience with Mr. Appliance.

Service next day. Ordered parts and fixed within two days. Accurate quote. Would recommendread more

The technician, Steve was very professional, and performed services well. I would trust and use…read morehim again. My services went through American Home Shield. When I filed for services, Sears Appliance responded immediately with an appointment that was very timely - my oven control panel was going out. However, the appointment was soon rescheduled as a part needed to be ordered. The second appointment I stayed home (8-4) and no call, no show - I rescheduled. 3rd appointment good with notice of in transit (after I called to ask) but overall took about 3 weeks to fix oven. Aside from long time to fix - and the no-show, no-call appointment, I would've rated MUCH higher.

The repair man Calvin was great. Sears however sucks! They…read moredo not know how to keep an appointment. Sears rescheduled on me for four weeks each time saying between 8 and 8 pm. So a simple repair cost me at least four days of missing work for them to say sorry we just couldn't make it today. I wish I would have never bought the Lowe's protection plan if I knew this was what it was going to be like.

Great service at Muday Sewing Center. Friendly and reasonably priced. No better placeread more

I tell you what - Larry B. really knows how to use a vacuum! He also was able to get the stains…read moreout of my aunt's bed jacket.

This has been the worst customer service I have ever received; I have been without a functioning…read moredryer since August 2025... it is now Mid-October... make this make sense! I just want to do my laundry.

Today is 12/18/25 got delivered today a KitchenAId dishwasher. Chose to install ourselves. The…read moreconnector for the hoses, they changed the size of it. My husband went to Diamond Factory Service, during regular business hours & they say closed. Calling several times today and the recording say's closed, call back during business hours, have a great evening & not taking messages because of the high volume. Just want a answer why closed?