Had a broken oven door gasket. First talked to Mr Appliance...they wanted $179 to come out and just…read morediagnose the problem and wouldnt give a cost. Then I called Lake Effect. Lake Effect gentleman sent me to a website and the part i needed and said "it is really easy...you just snap it in and can do it yourself". Very honest. I will go here for any future repairs.

Ron is great! He's always on time, does a great job (fixed a couple of my appliances), and his…read moreservice is reasonably priced.

Do not use this company. they do not know how to fix anything. they are rude and unable to…read morecommunicate. they have been to my house to fix a brand new fridge four times now that was not cooling and they have not solved the problem. find someone else!

I can't say enough about the determination and integrity that Jim from All Pro Appliances in St…read more Joe MI delivered on my stove repair. The manufacturer had discontinued the part needed but failed to let him know what the new part sku# was. He was determined to find out even calling another collegue who specializes in the particular stove. Kudos to you Jim!!!

I typically give service professionals grace, but our experience with Mr. Appliance was deeply…read moredisappointing and unprofessional. Today, the technician, Skyler Mead arrived to repair our dryer. While he sounded pleasant on the phone, his demeanor shifted the moment he entered our home. My husband politely asked if he could remove his shoes , a standard request in our home. Before my husband could even finish his sentence (he was about to ask if he could wear booties), the technician abruptly responded, "I will not take off my shoes," and began citing OSHA violations, malpractice concerns, or something to that effect. There's a way to approach someone when they simply don't know the policies or requirements of a service technician. My husband was not aware that removing shoes could be an issue -- that's why he asked. It would have gone a long way if the technician had simply educated us respectfully, rather than immediately becoming defensive and rude. A calm, professional explanation would've been more than enough. Unfortunately, the tone he set from that moment carried through the rest of the visit. When my husband later tried to be kind and asked how his day was going, the technician ignored him entirely. A few minutes later, when asked how things were going with the dryer, he mumbled under his breath that he was still working and would "let us know." He made no effort to communicate clearly or respectfully. Finally, he decided to speak to me about the dryer, and told me he needed to check availability of a part. I didn't know if that meant someone would call us later, so I asked for clarification, if someone would call us back with information he snapped, "I'll go outside and make the call to check on the part." Again, the tone was unnecessarily sharp. We were simply asking for clarity, not being difficult. To his credit, his demeanor began to shift toward the end of the visit , perhaps he realized how unprofessional he had been. He apologized that he didn't have the part, gave us his card, and offered to help if we needed anything else. But by that point, the experience had already left a bad taste. It's also worth noting that both my husband and I are professionals--he is a physician and business owner, and I am a nurse--where delivering excellent customer service is a fundamental part of what we do. We interact with people from all walks of life every single day, and regardless of our personal views or how someone presents, we treat everyone with respect and dignity. That's the bare minimum anyone should expect in their own home. Unfortunately, Skyer did not extend that same courtesy. I'm not going to speculate on why we were treated this way, though I can't ignore the fact that the thought crossed my mind that race may have played a role. Whether that was the case or not, it doesn't take much to treat people with kindness and respect. Whether you're having a bad day or not, when you step into someone's home as a professional, decency should not be optional. Sadly, that was missing from our experience with Mr. Appliance.

Service next day. Ordered parts and fixed within two days. Accurate quote. Would recommendread more

This guy had our washing machine repaired less than four hours after it broke down. Everyone else…read morewas telling us it would be a week before they could come out. This same guy also fixed our stove a while back, just as quick and did a fine job. We will be using him again, should the need arise, and he will be our first call this time!

Ed is reliable and efficient. I've used his services many times. He can usually fix it that day and…read morefor a very reasonable price. Even turn around on ordered parts is quick. I highly recommend him.