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    Sears Appliance Repair

    1.5 (22 reviews)
    Open Open 24 hours
    Updated 2 months ago

    Services - Sears Appliance Repair

    Cooktop repair

    Range repair

    Appliance repair

    7 More Services

    Stove repair

    Dishwasher repair

    Dryer repair

    Freezer repair

    Oven repair

    Refrigerator repair

    Washer repair

    Sears Appliance Repair Photos

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    Recommended Reviews - Sears Appliance Repair

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    2 months ago

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    1 day ago

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    8 months ago

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    7 months ago

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    4 months ago

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    7 months ago

    They arrived early and did not follow the process for reimbursement through the home warranty company. This is not good.

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    11 months ago

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    8 months ago

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    9 months ago

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    4 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

    He was wrong with his diagnosis of my refrigerator. I figured it out and fixed it myself.

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    2 years ago

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    2 years ago

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    2 years ago

    I feel I was swindled.charged me 119.00 just to come out.they knew I needed a new timer.which cost 250 total cost $550.

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    2 years ago

    Good service technician. But $298.00 labor for 1 hour is beyond ridiculous feel like I was taken advantage of

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    Mr. Appliance of Berrien County

    Mr. Appliance of Berrien County

    (15 reviews)

    I typically give service professionals grace, but our experience with Mr. Appliance was deeply…read moredisappointing and unprofessional. Today, the technician, Skyler Mead arrived to repair our dryer. While he sounded pleasant on the phone, his demeanor shifted the moment he entered our home. My husband politely asked if he could remove his shoes , a standard request in our home. Before my husband could even finish his sentence (he was about to ask if he could wear booties), the technician abruptly responded, "I will not take off my shoes," and began citing OSHA violations, malpractice concerns, or something to that effect. There's a way to approach someone when they simply don't know the policies or requirements of a service technician. My husband was not aware that removing shoes could be an issue -- that's why he asked. It would have gone a long way if the technician had simply educated us respectfully, rather than immediately becoming defensive and rude. A calm, professional explanation would've been more than enough. Unfortunately, the tone he set from that moment carried through the rest of the visit. When my husband later tried to be kind and asked how his day was going, the technician ignored him entirely. A few minutes later, when asked how things were going with the dryer, he mumbled under his breath that he was still working and would "let us know." He made no effort to communicate clearly or respectfully. Finally, he decided to speak to me about the dryer, and told me he needed to check availability of a part. I didn't know if that meant someone would call us later, so I asked for clarification, if someone would call us back with information he snapped, "I'll go outside and make the call to check on the part." Again, the tone was unnecessarily sharp. We were simply asking for clarity, not being difficult. To his credit, his demeanor began to shift toward the end of the visit , perhaps he realized how unprofessional he had been. He apologized that he didn't have the part, gave us his card, and offered to help if we needed anything else. But by that point, the experience had already left a bad taste. It's also worth noting that both my husband and I are professionals--he is a physician and business owner, and I am a nurse--where delivering excellent customer service is a fundamental part of what we do. We interact with people from all walks of life every single day, and regardless of our personal views or how someone presents, we treat everyone with respect and dignity. That's the bare minimum anyone should expect in their own home. Unfortunately, Skyer did not extend that same courtesy. I'm not going to speculate on why we were treated this way, though I can't ignore the fact that the thought crossed my mind that race may have played a role. Whether that was the case or not, it doesn't take much to treat people with kindness and respect. Whether you're having a bad day or not, when you step into someone's home as a professional, decency should not be optional. Sadly, that was missing from our experience with Mr. Appliance.

    Service next day. Ordered parts and fixed within two days. Accurate quote. Would recommendread more

    Sears Appliance Repair - homeappliancerepair - Updated May 2026

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