Was extremely expensive to change condensate pump on HVAC! Great Guy but I was a little surprised…read moreat the cost

From the owner: Welcome to Bill The Plumber, where we are dedicated to providing outstanding repair, maintenance,…read moreand installation of Plumbing and HVAC systems. Established in 2020, we’re proud to be a veteran-owned and operated business, committed to delivering exceptional workmanship and customer satisfaction. Whether the job is big or small, Bill is dedicated to getting it done right the first time and letting his work speak for itself! Emergency Services Available, after hours and on weekends. Price Guarantee! Never any hidden costs!

I contacted RN Fitch and Sons to patch/repair my asphalt driveway. Water runoff had eroded my…read moregarage foundation. The Fitch crew did an excellent job, in a timely and professional manner. Job was completed on time despite the problem being worse than anticipated. I use Fitch regularly for plumbing and HVAC services, and I'm glad I thought of them for excavation and asphalt. There price was well below competitors from traditional asphalt pavers. I can't recommend them highly enough!

I am writing an updated review to included the "resolution" of this situation. I live with my…read moreelderly dad. We live in a two story house and have central air/heat with upstairs and downstairs units of ac and upstairs and downstairs furnaces. We used Fitch for a long time even though we found them frequently rude and unprofessional in their behavior because we just assumed this was how everyone would be. Last Wednesday our downstairs air conditioning was not working. Fitch sent someone out. He looked and said it was frozen. He said the filters needed to be cleaned, which he did. He also checked the freon and said it was fine but that he was going to "top it off anyway." We wanted him to give the upstairs unit the once over since he was there and he did and said it was fine. The next day (Thursday) the downstairs ac was only pumping hot air. We called them and they sent the same driver out. He looked at it and said he shouldn't have top it off with freon. He said that he overfiled it it and and that when it was running today it caused the breaker to trip. He did not apologize for causing this situation or for wasting our time having him come out again. He said he had to drain the whole system and refill the freon (which was going to take some time). While the freon was draining and refillng he was looking at the upstairs unit again. He ran tests on it and said the capacitor was not working. Which sounded shady since he said it was fine the day before. He installed a new capacitor from the truck which also did not work. I asked him if maybe there was nothing wrong with the capacitors but that maybe the piece of equipment he was using to test them was faulty since is said ours and a brand new one wasn't working. He got VERY angry saying I was questioning him. I pointed out that the reason the downstairs ac tripped the circuit and he had to come back was because he over filled it. He raged at me and told me that no woman is allowed to question him and that as a woman I needed to learn my place (I am old enough to be his mother and my place is anywhere I want it to be). He started cursing at me using the F word and the S word repeatedly. My elderly father was there and utterly shocked. The workman tried to order me to go inside my home and tell me that I was not allowed in his presence but I stood my ground. He cleaned up his work area on the downstairs unit (which seemed to work after the tank was refilled) and left us with no working upstairs ac. He said our original capacitor did not work and he would not hook it up even though we asked him to. He said he did not have another on the truck. He said he would come back the next day and fix it if I sat quietly in the house (like we were ever having this lunatic back in our house???). I went inside and wrote a yelp review to warn women to not to hire these people. My father was trying to find another contractor to call. As soon as the review was posted the owner of the company called us. Not to apologize but to threaten us. The owner (who apparently will also not talk to women because he would not discuss the situation with me) called my father and told him it was my father's job to "get me in line." The owner tried to threaten us by saying if I did not take down my review he would not send the workman back out the next day. He actually believed we would ever do business with them again which was hilarious! My father (who witnessed the whole thing) told the owner that ever bit of the review was true. We asked around and found another company that numerous friends recommended. Called the new company on Friday morning and even though we were new customers they had someone out in 20 minutes. After all the years of dealing with Fitch where everyone is always miserable and sullen I was shocked to open the door to someone with a huge, warm, friendly grin. I swear this guy was the nicest, friendliest workman that I ever met in my life. He was happy and smiling and talkative the whole time he was there. After he was here for a while I told him about what had happened with the driver telling me to learn my place and he was mortified. He could not believe in 2023 anyone would come into a woman's home and say that to her. He could not stop apologizing for Fitch's bad behavior. Most importantly he checked out both ac units and guess what? There was nothing wrong with the original capacitor that was in upstairs unit. All that time and money wasted on Fitch this week when Fitch invented the problem with the capacitor and created the other problem by over filling the freon tank. The moral of the story? Do not do business with Fitch. They are unprofessional AND do not know how to do their jobs. I waited till Saturday to post this just to make absolutely sure all the ac is working fine (which it is). My dad and I are very happy not to have to deal with Fitch anymore!

I've had Bill Yenalevitch do work for me at least 5 times in the last 2 yrs Each repair has been…read moredone with promptness and professionalism His billings have been reasonable I have no hesitation in a positive recommendation Harold Davenport, Kingston. 10/23

Bill cares about his work, answers messages and phone calls promptly. If he doesn't answer it's…read morebecause he is taking care of a customer, he calls right back. It's Amazing! The work is top notch. Quality work and great customer service is hard to find. Bill has both! Highly recommend.

Showed up to see what I needed done! but never gave me a quote and never showed up to do the job…read moreand after several times of trying to get in touch with him, never answered and never came! So my husband looked at you tube and fixed the problem!!

Dan is incredible!!! I almost don't want to leave a review so that when I need him he won't be…read morebusy, but here goes. Dan did an amazing job helping me with my plumbing and some heating line work for a house I was rebuilding. He came in, gave me such a good price it scared me, did the work not only fast but efficient. The plumbing through my entire 4 unit was great and the heat was blasting. It was awesome. Premium work. Tenants loved the fact that their apartments weren't freezing and the water doesn't drain slow like most houses in Hazleton. He did the work so fast when I called him to check up he had finished hours ago. Amazing work this is my guy for life in this department. Any contractor or homeowner knows the value of finding a guy who does good work. Priceless. Thanks Dan, call you on the next one. Much luck and God bless!

Quick response to the work request! Apricity was reliable, friendly, affordable, and very…read moreknowledgeable when fixing our dishwasher! Thank you so much for your help :)

Matt serviced my oil burner. I watched everything he did and he was happy to answer all my…read morequestions. Matt is meticulous in everything he does. His attention to detail is amazing and he is very clean. Great price and perfect service. He is now he is my go-to guy for anything mechanical in my house. He gets my 5-star rating and if they had 10 stars he would get that too!!! Jim Nemeth USMC Retired

The BBB has both my complaint and review. Read them and all other non biased truthful issues. Don't…read morebecome another BBB complaint. The company is not accredited for a reason. Everything Mack installed had to get replaced and redone in 2019. He sold me a 100,000 BTU 96 AFUE unit and after being paid. I was told it was a 80,000 86AFUE unit. To post a lie earns a lawsuit, watch how these facts remain on this site. I did contact the PA Attorney Generals Office and was offered $2,000.00 from the company to make my complaint go away. As I had to replace and redo all at over $5000.00 and had already paid Mack 4700.00 I refused. Who offers 2000.00 when they are correct? No one. Remember the BBB site, it's your money Again you cannot post a lie, it's called liable watch how this post remains here forever

Amazing customer service, attentiveness, and overall nice guy. I found Mack through Yelp (thank…read moreyou). When I found that he was local and saw his ratings, I knew I had to try his service at least once. I switched from a bigger company who installed my equipment because it was difficult to get service and I had to speak to 2 or 3 different people to arrange that. I was tired of having to make phone calls, wait for replies and being made to feel that people were doing me a favor by charging me to come out for work. Mack called me back himself within 10 minutes of my message. He "interviewed" me on the phone about the problems I was having. He went to my home, serviced my unit and had it running right away. He also gave me advice and suggestions about keeping it running well. The price was a little cheaper than my previous company, but still within the range for an annual service. I will continue to use Mack because he seemed to care about my home as if it were his. Paying him was the last thing on his mind, he wanted me to be happy first. That's difficult to find; it's a pride of craftsmanship that is lacking in the bigger companies. I will use Mack from now on and you should too.

I've been using Bellio for all my needs since I bought my house a few years ago. The gentlemen who…read morecome to do the work I need are always polite and work quickly. They even greet my kids when they come, which I appreciate. We had a leaky sink at one point but the cartridge wasn't available locally. The online order took a long time but these guys came out and installed it for no charge once it came in! One time I had a gas leak. The gas company tagged my house. When I called Bellio, they came out right away and asked the gas company if they could hang out while they fixed the leak. Had my service restored the same day! All in all the company offers a great value and great service.

Bellio is very professional and responded within hours to a leaking water line at my house. Very…read morecleanly and explained everything as they were doing it as well. Will definitely be using them again!