From MY expeience with them, Excellent company from initial diagnosis, to sales rep, to install…read morecrew to follow up. All called ahead to confirm arrival time, all within designated window, and all had picture I'd on text of person/s coming. Will use again for HVAC issues and maintenance.

I would like to begin by stating that these are my personal opinions and observations concerning my…read moretime spent and experiences working with Leaps and Bounds. Other individuals may have different opinions and experiences, but these are mine. My tenure at this company was very short lived. I'd been attracted to it after seeing their social media posts and ad campaigns. Employees were prominently pictured on social media, meetings/company breakfasts shown, and happy customers pictured next to their new equipment. I was even included on two social media posts during my short tenure. I discovered, in short order, that the company's social media/advertisement persona was not entirely accurate to it's real life culture, values, and day-to-day operation. I worked in the company's HVAC installation department, so I can only confidently present my opinions based on my experience with this end of the business in particular. The company does operate HVAC service and plumbing service/installation. I've no experience in those departments. Leaps and Bounds (L&B), formerly AC Service Pros, has been in operation for approximately 2yrs and has begun rapid expansion of it's business model within the last year. It is my opinion that with that expansion has come rapid and significant decline in quality of workmanship and compliance with the Pennsylvania Uniform Construction Code (PA UCC). I had observed, reported, and attempted to rectify issues with installation that I believed went against customers' best interests, standard trade practices, and that were, in some cases, blatant violations of PA UCC and EPA 608. Opinions and observations presented in later paragraphs will explain why I have come to this conclusion about the company. Firstly, I had observed that a decent amount of L&B's installers had less than one year of experience in the HVAC trade. Most began their HVAC career with L&B and had assumed that L&B's company practices, operation, and lack of oversight/back end support were standard within the industry. After all, their only point of comparison was L&B. Certain persons working with and recovering refrigerants also had no EPA 608 certification at any level and were not being directly supervised by an individual who held a certification. Sometimes, certification holders were not even on site. With that said, L&B had some installers with an abundance of experience and proper certifications. However, this would lead to extremely large variations in quality of installs from job to job. Additionally, concerns amoungst more experienced installers regarding job quality, back end support, and logistical support were ever present. The turnover rate for experienced installers was high due to these factors. In fact, the install manager that interviewed and hired me had quit within a week of my hiring. Call backs and warranty repairs on equipment that was less than one year old was routine for this company, and mainly stemmed from their use of less experienced persons as install technicians. Restricted TXV's and filter dryer replacements were common due to their non-use of nitrogen flow when brazing and excessive use of brazing material, causing excessive build up of contaminates within the lineset. Other common call backs would include supply/return ducts and trunks falling apart due to improper securing methods, system issues due to a plethora of ductwork deficiencies (improper sealing, undersized returns, supplies not receiving enough airflow leaks, ductwork/grilles falling apart or off the wall, etc...), leaks stemming from non-glued PVC fittings or backpitch, system failure caused by improper wiring. One specific issue that I'd like to mention would be a warranty call that I responded to in which the installing technician ran a 10/2 UF wire up the side of the home and wire stapled it across the home's asphalt shingled roof, running it back down the side of the home to the mini split ODU. A run across the basement and along the house's siding was possible and is what I had replaced the previous run with. The roof was obviously compromised and shingled needed to be replaced due to the previous installers negligence. The company meetings that I had experienced also differed from what had been portrayed on social media. The first meeting I had been in attendance for consisted of one of the owner's, Brandon Carey, all but yelling at everyone in attendance in regards to many of the quality issues and callbacks that I have mentioned in previous paragraphs. Rather than taking responsibility for their role in the issues regarding quality and call backs, by means of using in experienced technicians as leads and providing minimal support/training, installers were singled out in front of the group and threats were made to reduce pay or move to flat rate based pay due to the issues. No solutions like increased training, supervision, or creation of a company wide standard practices booklet were provide

First to Fight Heating & Air started a job of the replace of a single split system at my property…read morein Fairfield, PA back in January of 2025. After 3 days (will leave Josh's personal issues private), the system didn't work and was I told Josh needed to contact the manufacturer to figure it out. This was a one day job. 3 days still not complete, that was enough. Asked for my money back and Josh from First to Fight Heating & Air told me it would be refunded. It is now August 2025, 8 months later. My money has not been refunded and I am being ignored by First to Fight Heating & Air. Real Professional

From the owner: First to Fight Heating & Air Veteran-Owned,…read moreNeighbor-Focused. At First to Fight Heating & Air, we’re more than just an HVAC company—we’re your neighbors. As a small, veteran-owned business, we take pride in delivering honest, dependable service with a personal touch. Your comfort is our top priority, and we believe in treating every customer like family. From transparent communication to tailored solutions, we’re here to make your home feel just right. Big enough to get the job done, small enough to care. That’s First to Fight Heating & Air. "Your Comfort, Our Mission"

We found this company originally on Home*Advisor and called them because of their great ratings and…read morewe are certain to use them again. First time they came during an ice storm in Jan/Feb because our well pump had issues. He quickly diagnosed the issue and had it promptly fixed. We also happened to need all our mechanicals serviced so he also serviced the UV system & furnace while there. While he was out and because our property was soooo thick with ice, he brought with him a few bags of melting salt for our icy walkways. Today, we had him back and (again) he lived up to his 5 star rating by replacing a sump pump and widening the well so that we could use a pump large enough that is suitable for it's location as we live across the street from a huge and gorgeous creek - but with that, comes water tables even though we are elevated beyond the flood plain. This new system will help channel the water out of the basement.

From the owner: Heating & Air Conditioning ExpertsFor prompt, enduring repairs, cost-effective maintenance and ease…read moreof installation, call Sheaffer's Mechanical. We deliver quality and professional repair to the Cumberland County area, handling minor to major problem

They are very quick and responsive! Especially in emergency situations, they take the time to walk…read moreyou through trying to fix it on your own first prior to coming out. Trustworthy and reliable would be some of my choice words! Highly recommend

Well I called Trump plumbing to come out and price a total replacement of the main sewer line…read morebecause of tree roots. Made an appointment he did show up, we discussed what needed to be done and said he would get back to me with a price. A week later still waiting,put in a call to him to see if he hade a price yet ,he said no he will get back to me. Text him a week later no response. Why do people come out and waste my time an his if they don't follow through. Just say it's too big of a job or I'm too busy now (be honest.) I guess he not a reliable business so my suggestion would be don't call ,there are plenty of other plumbers.

Needed a fill service, and pay my bill…read more Service tech arrived within 2 days of my call, and I was able to pay my bill on the phone easily within minutes of dialing the number. Great service.

Beware of their tactics! I was told by the service technician that someone would contact me…read moreregarding a service plan. I did not receive a call but did get an invoice for the plan on my A/C. I immediately called to explain that this was not what I wanted. Was told this would be cancelled and the new plan which included my furnace and A/C would be set up. I'm still being billed for the original plan which I cancelled more than two months ago. Trying to talk to these reps is next to impossible. They said that cancellation must be done within 60 days. I cancelled after 3 weeks. All I have been told is that I have to pay this invoice. How many more people are being duped by this unfair business practice? More people should speak up and a letter to the Attorney General for the State of Pennsylvania seems to be in order.

I've had a technician come out for the AC and another tech for the heater and I can tell you these…read moreguys are knowledgeable and willing to share their information in an effort to educate the customer ! I feel comfortable recommending them.

The guy came on time, very pleasant and even though I wasn't expecting all the things that were…read morewrong. He did get my AC back on and it's "knock on wood" still on and creating cold air.

C&C Plumbing and Heating was requested to sign me up for semi annual Heating and Air Conditioning…read morecheck ups. My first appointment was handled with ease and thoroughness by Corey. He explained what he was doing, letting my husband and I observe his work. We also requested that he service our hot water heater which he did, magnificently. We requested some other jobs for Corey to handle as well. You won't be disappointed when you hire C&C Plumbing and Heating to service your HVAC and plumbing issues.

From the owner: Providing quality, detail oriented, and affordable plumbing/HVAC services, from repair to full…read morereplacements. Including well systems and water treatment.

In my research I found that Deans HVAC had received 5 star reviews from 99% of their serviced…read moreclient's. After speaking with Mike the owner I was very impressed as he listened to what I was looking for and shared exemplary knowledge on what my HVAC project needed. Mike took time to answer all of my questions in addition to providing the best and most fair estimate in comparison to the other companies I had spoken with. Mike was very thorough and took care to make sure everything was installed with precision and a personal attention to detail. Working with Deans Heating and Air Conditioning was an awesome and rewarding decision as we are very pleased with the installation of our new HVAC system. I would highly recommend Deans HVAC to everyone looking for a knowledgeable, fair priced , caring, and professional company to address their HVAC needs ranging from general services to full HVAC replacement projects. Definitely a FIVE STAR company!!!!!

Michael installed a new AC and Gas Heater in my home this summer. He is very professional, and…read moreknows his stuff, works hard and clearly takes pride in his work. I would highly recommend Dean's Heating and Air Conditoning. Update - 11/24. Michael promised a visit this fall to check on the heater. As promised, he showed up and did a check on the heating and all was working great.