Quality commercial & industrial work, accompanied w/ quality costumer service. Ratings and pictures…read morespeak for themselves. From maintenance to repair work, to installation, to upgrades, to fabrications, etc. Check out the full menu of services offered.

From the owner: James CRAFT & Son, Inc. is a family owned and managed company with a proud heritage, whose mission…read moreis to be the leading provider of superior mechanical systems and services, through quality CRAFTsmanship, committed customer service and professional solutions. Our service department offers preventative maintenance and service agreement packages designed to be flexible and tailored to your unique systems. Whether you are in a commercial, industrial or institutional setting, our engineering and design capabilities ensure quality installation at a competitive price. With more than 65 certified and licensed plumbers on staff, CRAFT exceeds our client's expectations with exceptional service and the highest quality CRAFTSmanship.

Brian from B&B Plumbing told my rental company that he had been in contact with me for days and…read morethat I denied him entry when he showed up to fix my plumbing issue. This was not true. I waited all day for him to arrive on Tuesday the 9th of February and he never arrived. I have called him multiple times since, and when he does answer, he states that he, "might be there tomorrow." I have been unable to shower or use the toilet or sinks in weeks, and he refuses to give a simple date or time that he can come out to fix the issue. Brian puts emotion into his job, procrastinates and ignores phone calls, raises his voice and curses on the phone, and does not conduct himself professionally. I do not expect this company to ever show up and fix my plumbing issue.

Brian sounded annoyed and stressed when following up on a work order for my significant others…read moreproperty. Since my significant other has been staying with me, anytime he called the plumber we have been told that he will "get there when he gets there" with no time estimation or time frame to look for. Due to a death in the family the week the work order was placed (Feb. 8th 2021), a delay in response was apparently the cause of him not calling or scheduling time to fix this property. The plumber stated that originally he was denied entry to the property, which was untrue because he waited all day on Tuesday Feb.9th for him to show up. I understand the snow has caused all sorts of havoc and everyone is delayed but my significant others home is uninhabitable and he can't use the restroom without sewage flowing into the bath tube, can't wash dishes without the sink filling up and not draining/causing sewage to go into the restroom, or shower because of the nasty sewage in the bathtub/shower. It has been frustrating trying to schedule a time due to the plumbers lack of response and busy schedule. I am very disappointed in the response time and hope that our encounter when he eventually comes to my boyfriends property is more pleasant and productive.

Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

Had several issues with plumbing in my home. Wanted to hire a local team with reasonable prices…read morethat would do a good job. I got all this and more with this company! On time, very professional, explained everything to me throughout the process and came up with an honest price. I will always use this company thanks to the outstanding service I received. I would recommend them to anyone! (They also found lots of past mistakes made by other companies and were able to redo that work for me as well. It was disheartening to see how much other companies got over on me)

Very professional experience. Mike arrived early and waited for my go-ahead before starting any…read morework. I stayed with him for most of the service, and he was incredibly patient in explaining what he was doing and answering all of my questions along the way. We ended up adding a UV light to help prevent mold and improve air quality, and Mike did a great job with the installation. Overall, it was a very pleasant experience from start to finish. I highly recommend Mike and would gladly work with him again.

Scheduled them to come look at my central air because it was not running properly. Guy came out to…read moreassess the situation and told me it was my duct work. He even stated "this will fix the problem." Well, guess what...it didn't fix the problem. I paid all that money for a repair that I was assured would fix the problem and got nothing to show for it. No offer of any type of refund for the ineffectiveness of their service...they came out once or twice more but didn't do ANYTHING to remedy the issue. So I was left paying for a repair that either wasn't needed in the first place or didn't fix the problem they assured me it would. The last guy that came out (apparently one of the owners) was very snippy and sarcastic about the situation as well. I wouldn't recommend these guys to anyone since they bilked me out of thousands.

Sincerely care about their customers, they actually go out of their way to make sure the customer…read moreis happy and not broke at the end of the day. I can't say enough good things about this company and the people that work there!

I contacted Crew Heating & Air Conditioning to diagnose a problem with my heat pump during the…read moreextended cold spell in January 2025. The technician arrived on time and conducted a very thorough check of the system. He found and corrected an issue with the thermostat. He only charged me for the diagnosis/service call. He didn't try to 'upsell' me on services or equipment I didn't need. Crew Heating & Air Conditioning will be the first company I call when I need to service my heat pump.

Juan has installed a water heater for us and replaced an outdoor spigot and shutoff valve. He…read morealways arrives right on time and is very neat and respectful of our property. We also had him replace a circuit breaker. His rates are very reasonable, and he does first-rate work.

Very quick response. Attentive to detail. Gave me a quote and did the projects that I needed done…read morefor the quoted price. I was obviously satisfied, because when another project came up, I knew who to call. Second time was same as the first. Fast and professional service.