Their website advertises "We provide quality auto repair services and also offer free quotes" - And…read morethey don't. They charge $83; When I said that is being deceiving, they didn't see it that way. If going through insurance, then you are suppose to get that money back.... but if you are not going through insurance you have to pay that amount.... I don't know how you can see it as not being deceiving.... They also only do body work and sub out the mechanical work, so I couldn't even get a proper mechanical estimate done. I left and don't plan on dealing with people that are deceiving right off the bat.

Hello, I took my bww in for repair on driver side fender not only did they do awesome job but the…read moreprice is almost half of what I would pay in other places, plus they go the extra mile to fix minor things at no cost very professional group of guys!

I would never recommend Dented to anyone after the experience I had…read more Following a severe hailstorm, my headlight completely failed. The housing filled with condensation and the entire headlight system stopped working low beam, high beam, turn signal, parking light, DRL all gone. I made it clear from the start that there was no visible crack, just internal failure, which Dented's own tech confirmed can happen from hail. That should have been enough. Instead, I was told the repair would be approved. Based on that, I canceled my dealership appointment at Mercedes Lonestar and waited. A full week went by with no communication. Then suddenly, I was told by Toniko, a decision-maker not even based in Calgary, that my headlight repair was denied because "there was no visible damage" and "it didn't seem likely hail caused it." Let me be clear that wasn't just a poor decision, it was a judgment call that questioned my honesty. I had been transparent about the details from day one. For Dented to suggest the damage wasn't consistent with hail despite every symptom lining up, and despite TD Insurance being fully prepared to cover it felt like a slap in the face. Worse still, Dented refused to even submit an estimate for the headlight to TD. That's the only reason the claim was shut down. Logan at Dented confirmed the part needed replacing and just needed photos, but apparently even that wasn't enough to move things forward within their own team. As a result, I wasted two weeks, canceled and rebooked service appointments, and I'm now paying out of pocket to fix something that was absolutely related to hail damage. The communication breakdown, the delays, the refusal to act, and the unspoken accusation that I misrepresented what happened it was completely unacceptable. If you value your time, your money, and your integrity do not use Dented.

I dropped off a Harley DYNA front fender with a dent right on top in the centre. Terrible spot…read moremental thick not like a car fender. Said they would do there best to try not to chip the paint. I got it I CHALLENGE ANYONE TO POINT OUT WHERE THAT DENT WAS. Perfect job could not be happier. Amazing.

I have a 10 year old Lexus that has 200,000 km on it. When I misjudged the door on the parkade at…read morework I scraped the side rear door and panel. The repair estimates at a couple of body shops were $3500 and included a new door and panel. For me this seemed wasteful and unnecessary so I procrastinated doing anything and some rust started showing up. Luckily someone told me about Augie's. Their estimate was under$200 to buff the scrape and grind off and paint the rust and it came in well under that. I could have also had the dent pulled out but since the vehicle is always dirty I really didn't see the need. Its not perfect but much less noticeable and the rust is at least slowed down. The people were so pleasant and helpful and knowledgeable. I would go back for sure... but I will be more careful so its not too soon.

My car door was smashed on a hit and run ! Had heard numerous times of this place called Augies and…read morejust so happened to be close to my house (bonus). Took it in knowing absolutely nothing about the process or what I was doing ! Joe explained everything to me and went over the entire process of what I needed to do and what they were going to do . Talk about great customer service ? !! Not just drop your car off and you will hear from us whenever ! The receptionist was a sweetheart ! Super cheery , very engaging and all around a very family feeling place . I picked up my car today and I could not be happier !!! Looks perfect . I would recommend Augies to anyone looking for auto repair . Very trustworthy , transparent and honest company . Hands down , we need more places like this ! I hope that I won't be needing a car repair in the near future , but hands down , Augies is it . Thanks again !

It's hard to find an automotive shop that hits all the right notes. onfidentPDR is one of those…read morerare instances where everything was done right, from the beginning to the moment they handed me back my keys. Lenny was a pleasure to speak to on the phone and in person when I first arrived. She was able to answer all my questions and fit me in to the schedule right away. My vehicle fell victim to golf ball sized hail which left it with 30 or so dents. Their garage and showroom is clean, organized and comfortable. Paolo was my rep and was super friendly and answered all my questions about the process. I like to have some knowledge about the process before making a decision on car repairs (I treat my vehicles with the utmost care). Confident PDR was able to repair all the hail damage and even went the extra mile to catch dents that the insurance appraiser missed. I got my car back and couldn't even tell it had any dents whatsoever. My car came back clean and looking better than ever. I can recommend no one else when it comes to paintless dent repair work in Calgary.

I don't have any children. But, I imagine seeing your car after an intense hailstorm is a lot like…read moreseeing your kid after they do a front flip off the swing set and land on their face. Even though YOU don't physically hurt, you still feel the pain vicariously. Such was the case when I stepped out of the Toad N' Turtle after a night of wings and beer to see my battered Acura. I went through the various stages of "car damage grief" - first, I denied the damage was as bad as I thought. Then, I got angry - furious with a righteous fervour against all of nature, the only enemy I couldn't sucker punch. I soon reached depression - this was going to cost me. I would need to pick up a lot more freelance writing projects about hotels and monkey sex and whatnot to pay it off. Why oh why do I insist on driving anything other than a beater? Because of heated seats and the ability to pass anybody any time I feel like it and the fact that it makes me feel like an over accomplished 20-something even though I'm not. That's why. Sigh. So I begrudgingly called my insurance company. As fate would have it, thousands of cars became dimpled messes during that downpour, so I would have to wait almost 8 months to get in anywhere. When the phone call finally did come from Confident PDR (the PDR stands for paintless dent removal), I could barely hear the girl on the other end. Now, I was in a touring band for awhile which left me with a terrible case of "ring-all-the-time" ears, but I'm certainly not deaf. After cranking up my phone and barking like a senior, I had an appointment set up for the next day (hooray! Speediness at last!) for an assessment. I arrived at the shop bright and early, eager to pick up my rental (I was SURE they were going to lend me an Audi R8) from Enterprise and get to work. Now, not that you should really care about the aesthetics of the car shop fixing your dents, but I just wanted to say that I have no idea how the people who work here go there every day without feeling a soul-crushing depression.There's no art on the walls, no color anywhere - just white, some desks and a stout little coffee machine gurgling away in the corner. But then - what's this?! I was accosted by an extremely cute Yorkie that seemed to brighten the room right up. A guy took my keys and went out to look at my car. I played with the dog, who seemed particularly fond of slowly inching out of petting range, then whining until I moved over to scratch it some more. Alas, all that cuteness couldn't prepare me for the shock that was to come. $3,000+ dollars in damage. Yikes. Even given the damage on my car, that seemed a bit high - I'd had two doors repaired and repainted after some crazy lady backed into me and it came to only slightly more than what they were charging. Then again, I don't really know what's involved in bodywork, so, that could be totally reasonable. Thank the Lord for insurance. So I dropped off my car the next Monday, was told it would take three business days. Guess what?! It took exactly one. I got my car back Wednesday morning. FAST! EFFICIENT! And my car no longer looks like a golf ball. The staff was friendly and the phone calls were prompt - and that darn little dog is just too cute. At the end of the day, this is a reliable place to get your dents taken out - and it was fast too. Staff are friendly, but they do need to turn up their phone; and for pete's sake, at $3,000 a pop, you can afford to put up a poster or something. Would recommend.

Shocking that a company with so many good reviews treated me the way they did. Poor communication,…read moremisleading and contradictory. Very unprofessional comments to me on google reviews. People need to know this is not ok to speak to anyone the way they did. They could have done things so much better. I'm saddened by the mistreatment of such a reputable company.

Great place, we were here on vacation and accidentally put a dent in the bumper. The repair man and…read morethe gal at the front desk were so very warm and welcoming. I was charged the quoted price which was more than fair and they got it done in 2 hour. The car came back looking better than before the bumper ding! I highly recommend this place for dent repairs. They are absolutely amazing! Thank you guys!

GO ANYWHERE ELSE BUT HERE. Reason: Needed rock damaged windshield. Over two days 1/8 calls answered…read more(called at many different business hours before someone answered.) Unfortunately booking an appointment in a weeks time was not enough, I had to call them to confirm I was coming. Again it was impossible for this location to answer the phone for another six calls over two days. Once I got though I was told I had no appointment, and was offered no help "Let me see if someone here talked to you" is all I was told before being put on hold.

I had a few chips and a crack in my windshield and was nervous to try to repair the crack as I was…read moreadvised they might not seal completely. The guy here said I should try it so I did, the chips sealed beautifully but the crack was just too far gone. He ended up not charging me for any because he couldn't guarantee the crack sealed. Great customer service and super fair guy.

I just picked up my Jeep. It looks brand new inside and out. The staff were truly amazing and…read morekept me well informed through out the process. Highly recommend Horton Auto body for any work needed.

I just picked up my car from Horton Auto Body, the work they completed made my car as good as new!…read more Brendon took such great car of my car and had the work finished a day earlier than promised. They even replaced my cracked windshield for much less than the Auto Glass Companies had quoted, I can't say enough good things!

Service from the shop manger is terrible, lies upon lies. Always pushing the blame on someone…read moreelse. Chantelle should look for other work and not deal with the public.

Another amazing experience at Collision Solutions! I had a company truck in for some rear end…read moredamage repair and replacement. Ryan and his team did an incredible job top to bottom with unmatched customer service from dropping me off and picking me up at the car rental company to doing an undetectable color match on the pain. I received the truck washed and detailed, what a treat!! Thanks again for the great job on the truck!!