I contracted Jorge for an over $4000 job and had MANY issues with Jorge. Beware!…read more Prior to contracting Jorge, I was very unfortunate to miss the following preparation steps: 1. ENJOY THE WORST POSSIBLE RESULTS Check the pictures of the final results of the contractor's sodding work. Make sure you want the same. When Jorge did the sodding in February the sod looked dead (cause most likely it was). Jorge assured me it is "hibernated" and will recover shortly. Obviously, it never happened and, two months later, most of the grass is just as dead as it was at the moment of sodding (see the pics). It's remarkable that Jorge calls it a good work! 2. PREPARE TO GET DAMAGED AND WORK INCOMPLETE He was resodding my front yard. He didn't finish his job, left garbage and damaged the front yard appearance of my neighbor's property so I got a reasonable complaint from the neighbor demanding me to fix it. Quoting my neighbor: "The landscape crew that re-sodded your front yard left a strip of plowed up soil/mud between your property and mine. It looks terrible, for both properties." On my request to finish the job and fix the damage, Jorge stated that he "miscalculated" the costs and now wouldn't fix the damage without extra payment of $400. (See the snapshot) Unfortunataly, I have already paid Jorge in full by that time since he pressed me a lot asking to be considerate and enable him to pay his people. GET READY TO BE PRESSED FOR FULL PRE-PAYMENT Further, he ignored my messages and only agreed to do it after multiple calls and messages and after I promised to remove a negative review. 3. GET READY TO SEE UNEXPLAINED CHARGES ON THE ESTIMATE Jorge added items on the estimate that were just meant to increase the bill without discussion and explanation. Thus, I got $300 "Overhead" added to the estimate (see the picture). He "clarified" it was added because my project was bigger than usual. Note, he didn't provide any discount because the project was big. On the opposite he tried to charge me more! 4. PREPARE TO GET THINGS SUDDENLY BROKEN AND TO BE CHARGED TO FIX THEM I had an incident when my irrigation very unexpectaedly got pipes broken in 3 different places and 3 sprinklers suddently got broken ONE WEEK (!) following the irrigation fix by Jorge. Since the rest of the landscaping project depended on the irrigation I was forced to get it repaired immediately. The circumstances in which the above got broken were very strange and unlikely. 5. PREPARE TO BE CHARGE EXCEEDINGLY IF THE CONTRACTOR IDENTIFIES YOU BADLY NEED THE PROJECT DONE To fix the broken irrigation pipes (that unexpectedly got broken one week after being fixed by Jorge) he orignally tried to charge me $450 per pipe. So, $1350 to repair 3 small plastic pipes (see pic.). 6. GET READY TO THE ESTIMAES TO GET INCREASED ~X3 TIMES BECAUSE OF "MISTAKES" In my understanding, Jorge is trying to take advantage of the situation to bill you to the max and his quote are also rapidly increasing. So, for example, in the above incident, he first quoted me $450. Then, he notified me of a "quoting mistake" demanding $1350 probably taking advantage that I wasn't present fisically on the spot and that the project was urgent. 7. GET READY TO NEGOTIATE OR BE OVERCHARGED and paying ~3 times more. Now, when I told him I wasn't able to pay this much he retracted back to $550. 8. TAX EVASION Jorge apparently tried to avade taxation on his income. Thus he is urging you to pay him in cash or in personal checks. Since Jorge demanded it, I paid him in personal checks and he never provided a receipt. 9. PREPARE FOR COMPLAINTS FROM YOUR NEIGHBORS Jorge left garbage on the neighbors lawn and the bricks uncollected (see the pictures). (I can also provide snapshots of messages from my contractor). Jorge only agreed to collect the garbage after multiple calls and messages and lots of time spent on my part. Even then, his original proposal was to leave the garbage sacks uncollected for over a week on neighbors lawn

Jorge and his team were laser focused in delivering a solution that I was satisfied with at the…read moreend. During the process of finishing my landscaping needs, Jorge was able to accommodate to changes that I needed last minute. I'd recommend them for sure. I'll most likely be using them for future projects as well.

The team at Urban Landscape Group is phenomenal. I spoke to multiple local landscaping companies…read moreand got multiple quotes, and not only was the UGL bid lower than the others, UGL's vision was leaps and bounds more creative and beautiful. We took a very "organic approach" to managing this project. Rather than pinning down every choice in a formal proposal, one of the owners, Jeffrey, said, "Look, if you're comfortable with it, let us get into the yard and make decisions as we go, rather than creating a set plan ahead of time." He gave me a broad strokes vision of where he wanted to go with the yard, but we didn't quibble over the details. I trusted his skills and experience, so I left it in his hands. They came up with a reasonable budget, and they promised they would take good care of me, and I agreed to stay flexible to their process. I will admit, I was a little trepidatious at first (What happens if something goes wrong? Can I really trust these guys to deliver if I don't have a set plan I can hold them to?), but I was so impressed by Jeffrey's vision and demeanor, I decided to take a leap of faith (rather than demanding that every element follow a set, legally binding layout). Man, that was such a good decision. They delivered on their promise, and created for me an absolutely gorgeous yard. Totally custom, not at all a cookie cutter design. I seriously couldn't be happier. Plus, the project ended up costing about $40K less than the next lowest bid I got, and they delivered 2X what any other landscape firm offered. It's such great work, people have knocked on the door to ask who did our yard. This company really, truly cares about residential projects. A lot of landscapers see projects like ours as side work that they get to only when their large commercial clients are happy. Not so with UGL. You can tell that they really just ENJOY the process of making someone's home into a paradise. Such a breath of fresh air. Also, it's been about 3 months since they installed the yard, and they're still taking good care of us. Jonathan, their plant specialist, stopped by my house after the freeze this year to see how things were looking and give me advice on spring maintenance, and they sent someone over--free of charge--to do minor repairs on a gate they built and to re-stake a tree. They've been paid, they've met their legal obligations, but they're still out here making sure that everything is in ship shape. This is a company you can trust. I honestly wish I had another yard to landscape, just so I could work with them again.

Can say enough nice things about Jeff and Chris at ULG! They did an amazing job on our venue…read moreproject. We had received quotes from 4 different landscapers before this and none of them were a good fit. ULG had the perfect mix of professionalism, affordability, design, and experience. The design and install turned out even better than anticipated! They were quick and had great attention to detail. They are are always responsive and easy to get a hold of. They communicated regularly along the way with updates which is a breath of fresh air compared to contractors we've had in the past. A few items were damaged in the process and they quickly repaired all of them. We had a final walk through and they even took the time to fix the things we noticed so everything wrapped up beautifully. Highly recommend these guys!! 10 out of 10!

I moved into my current house and intially wanted to do the lawn myself. HJowever I realized that…read morewith 2 jobs, a wife and kids it just wasn't in the cards. Plus need garage space in my already full garage to store the mower. It's more that I wanted. I looked around at various lawn services and the initial responsiveness is what grabbed my attention. I've been using this lawn service for over a year now and the responsiveness is just as good! The even better news is that the work is even better than the communication! The service is simply excellent. Everything is trimmed nice and even and the grass blown away. Even gets a sort of weird dirt and stony area that just sparsely grows grass and weeds. He also trims the bushes when needed. The pricing is great as well. There's not much more to say. Everything is definitely 5 star!

Anthony is very responsive and highly experienced lawn care specialist. Highly recommended.read more

I have been using Evert's services for 5 years now. He has completed concrete patios, fence…read morerepairs & installs, patio pergula installation, landscaping & tree trimming, house painting and general handyman repairs. He has done work on my primary home, rental homes as well as several friends & client's homes with my recommendation/referral. I can't be happier with his service, reliability and value for the money. I will continue to utilize his services and continue to recommend him to others.

We "interviewed" a few landscaping companies before making our selection. Having read horror…read morestories about people starting and not finishing or timelines taking way longer than expected, etc made me nervous. I found The Works from NextDoor and had David, the owner, come out to talk through what we wanted. He provided guidance, options, gave us reasons to do or not on some of the things we wanted to and was just overall patient and professional. He created a photo mock-up of what the stonework (landscaping bed) would look like and sent it to us for reference. He probably came to our house 4x before they even started and didn't charge a penny until the job was near done. His crew was professional and respectful and didn't leave any trash or debris behind. They came when they said and finished when they were supposed to. We have old brick and our HOA wouldn't approve anything that didn't match. David spent so much time finding and matching brick and stone for us and the end result looks wonderful. We are so happy we went with The Works! He fixed the sprinklers that were effected by the digging in minutes as well. I learned that they not only create these beautiful stone borders and landscaping but they are a full service lawn company. They mow, edge, mulch, refresh and plant, etc. I would recommend them to friends and family without hesitation.

I cannot say enough GREAT things about David and his team. They have really made my home look…read morebeautiful. David worked with me on my budget and made great suggestions on what I could do to keep costs down. I have pavers and gravel on each side of my yard; palm trees in the corner; they framed a portion of my yard for the hot tub; and put down rye grass for the winter. The flower beds are amazing the David picked out the plants personally and placed them where they would do best, either in the shade, partial sun, full sun, etc. He put my Christmas lights up and I love, love love!!! Warm white really looks great at night and he used the really good old fashion light bulbs, not the cheap string lights. David can envision how to make your exterior look amazing. Please check with him before going to anyone else if you need these type of services. He also does landscape lighting and has a Facebook page where you can see pictures of his work.

Finally, a lawn care business that communicates and does high quality work! I recommend this…read moreservice.

These guys were super nice and professional. I was so tired of feeling like I was being overcharged…read moreby other lawn care companies. These guys were priced right and did a good job. I'm a bit of a snob when it comes to my landscaping but they met my standards. I'm definitely using them again.

Excellent customer service and fast response. Thrilled to have a found a quality landscaping…read morecompany near me. Highly recommend.

Awesome business! This guy was so quick to respond, quoted a very reasonable price....even though I…read morewas in a pinch and he knew it! Then as far as the job he did, perfect! He was so thorough and I'm pretty sure our yard has never looked better. Do yourself a favor and hire him!

The owner just yelled F*** You and left my house I highly recommend not using this business im a…read morebusiness owner and how dare he speak to a customer that way. Im do disgusted with this I will be calling the BBB. He came out to give me a quote on our patio and house being sprayed with stain that our neighbor accidentally did while spraying and staining his fence. After using a power sprayer on the concrete removing the stain he proceeds to tell me that he has to use a chemical on it. I asked why ? Id rather not, I have a child and a dog and it came off with water? The owner of Fire Fox as he let me know, says, you know what?!?! F*** this ! Im not doing this job ... I followed behind him and stated he will not speak to me like that and I will let everyone I know know about it ... he said F*** you and left . Do not use this company !

I called and spoke with Brad about our fence. We are selling our home and wanted him to knock the…read moreoxidation off of the fence to make it look better. We are in WA state and the home is for sale in Pflugerville. Brad was so nice and friendly and even prepared a quote on what it would be to stain the fence. We were trying to keep our cost down so we just stuck with the pressure washing. He sent photos after they were done and I can't believe the difference. They had to move a couple of cinder blocks too, and were very careful to ensure no damage was done to the fence as a several posts had just been replaced. The is an excellent company and I would use them in the future!