Most of my reviews are food related, but I felt the need to go outside my comfort zone and express…read moremy gratitude and appreciation for Dustin and the crew at Westcoast Media. Our relationship started almost a year ago, when I inquired about building my website. Dustin jumped right in with both feet and immediately began work. Well, as a lot of new businesses do, I under estimated the logistics involved in launching a new company in an already saturated market. Dustin was patient. Over the course of 10 months, he would often email or call and just check in. Well I finally got my act together, and as promised, Dustin delivered. He waited, and waited, and when I needed him, he jumped right back on board. He didn't make me wait, he didn't claim to have other clients that needed him, he treated me like family. I am thrilled with the results, I paid my balance, and off I went!!! Or so I thought. Until I had more complications, nothing to do with the website or design, but unforeseen banking issues. Dustin stood by me for 3-4 weeks, checking in often, and when I straightened it out, once again, he saved the day. Straightened out my banking info, shopping cart, etc.., added what needed to be added to get my business up and running again and in typical Dustin fashion, got it done quickly, no fanfare, no "look what I did for you", although he certainly could have. My website is www.lineofdutycigars.com, all of the photos and little descriptions etc are what I provided, not professionally done, but ok to get the ball rolling, everything else is Dustin and the crew at Westcoast Media. Dustin walked me through how to manage the back house stuff, and has assured me that the phone line is always open for me if I need him. Couldn't be happier with the customer service and the end product. HIGHLY recommend using the group for your website needs.

From the owner: Graphic Design, Printing, Web Design, Video, Audio, Photography.read more

If you need IT Support and Computer Services - you've found the best right here…read more My last computer service was 2011; I didn't have an external hard drive backup and I was still using the 2003 version of Outlook for my email. So it happened, early Saturday morning, I had a major power failure at my house and when Central Lincoln Power Co got me back on line, there was a power surge and my computer would not start up ~ I thought for sure my hard drive had crashed and all my stuff [my whole life] was lost and I was very glad to find Florence Tech Solutions (FTS). Jolene listened to my problem over the phone and in a very calming way reassured me it might not be as bad as it sounds. All I need do was to bring my beloved computer in for her to check it out. I dropped it off late Saturday afternoon and I thought for sure I would have to buy a new commuter especially considering mine was almost 10 years old. On Tuesday, I brought my computer home and all my data, my pictures, my files were all intact, I was so happy and relieved. Jolene found and removed over 2000 unwanted infected files and at her suggestion, she installed a new Malware blocker program, plus a TeamViewer program which allows her to access my computer remotely subsequent to my authorization so she can review fix any future problems from her business; I don't have to bring my computer to her. It's like having your very own personal IT Tech on call. I also asked for an external hard drive that automatically backs up my computer every day and 2010 version of Microsoft Office. Jolene has given me peace of mind that I need not to worry about any potential computer problems down the road. She has integrity, is very knowledgeable, and is a trustworthy [personable] computer specialist; all of this at a very reasonable price. Hereinafter she is my go to person when I need help, there's no need to search elsewhere. In my opinion it's very rare to find a person like Jolene in a small community like ours and for anyone needing computer services, you should not hesitate to contact her for help.

FTS Computer Repair is amazing. She went well above and beyond expectations both with getting my…read moresystem back up and running, and with her terrific follow through. I can't imagine going to anyone else for computer repairs.

I already had a beautiful logo, however the application of my rectangular logo assets with the…read moresquare application limits brought me to Mudpaw Design House. They were incredibly fast with their turn around time, and really went the extra mile to make sure it was everything I needed. I am so grateful to have these guys in my contacts.

Mudpaw Design is a great firm, I was able to get metal business cards at a competitive price with…read moreexcellent service

Hyperfly is the go-to web application developer in the Willamette Valley. They are efficient,…read moreflexible, and intuitive with the deployment of their applications.

From the owner: Let us design, host, and build your Minimum Viable Product or Full Scale Web Application. We create…read morefast, mobile-responsive, well-Architected solutions.

Ok... so I'm a fairly typical Florence resident. And yes I'm over 65. My interweb was getting…read moreunreliable. Do I called Hyak and asked if there was an issue. Nope. But remotely they checked "my" system and noted I needed some "router" updates. Tyler was so helpful. Tyler corrected and updated my gadgets and stayed on the phone until all was right again. Thanks Tyler. Thanks Hyak.

I was very unhappy with Florence Oregon's Hyak service response (lack of) yesterday (1/6) and today…read more(1/7). They advertise 24 hour support. Is this false advertising! I understand if we have to leave a message; but their recording promised that someone would call us back and no one did. Service requested.... Yesterday at around 6 -7pm our internet suddenly went down. So, we called Hyak several times and always got voicemail. No one ever called us back. In fact, one of the times I called, I got a different voicemail which actually said no one would be available at all and we should leave a message and we'd be called back during business hours M-F 9-5. We were never called back, not even this morning after opening hours of 9 AM!!! We finally decided to drive down to their office and wait till they opened... the office was closed and it was after 9 am! So, I called Hyak's sales team (different number in another city) and let them know we were at the Florence office and wondering when they'd open. They said they were in fact on the phone with them and they'd let the office know we were waiting in the car and to let us in !!!! They finally opened at 9:30! When in, they did get us the help we needed to get our Internet going again. We're thankful but why did they have to wait so long and why did we have to drive down? Makes me wonder what people do that can't drive down. By the way, it's January 7 and their voicemail message said the office was closed for Christmas December 24th and 25th. ‍ That old Christmas message needs to be updated! Also, when I asked the tech about the poor response to service requests, he implied they did not have full support and were working on it. Although I appreciate the honesty, it's unacceptable! Hyak needs this to change pronto. One of the reasons we signed up was because of the 24 hour support service promised. So they need to get on the ball and do what's expected after all the hard work installing the system and promoting it. We deserve better and Hyak needs to do better.