I really liked Dr. Trinh! He is very nice and professional, and just the kind of doctor I was hoping for. They had new equipment, the exam was thorough, and it was a very relaxed experience. I also appreciated the assistance of the young lady who helped me select flattering glasses afterward. My only disappointment was that I was initially told my glasses would be ready in 1 week. After 9 days, I am now told that they will take a week longer. read more

Dr. Trinh is one of the best optometrists I visited. He is caring, courteous and appropriate. He has background in both optometry and opthamology. He offers advices not only on sight correction also on common eye problems. A UC Berkeley graduate ! Ann, the assistant, is very helpful. read more

Dr. Tim Trinh did a great job with helping my family. They did a great job teaching my 11 year old son how to put In Contacts and maintain them. Thank you! read more

Dr. Hu is amazing!!! Very professional, competent, knowledgeable, patient. I am so happy I found the place that I really like. Excellent staff - patient, helpful, welcoming. Highly, highly recommend. read more

The doctors and the staff here are exceptionally professional and friendly! I have always been impressed with the level of service and care I have received. The office is also very clean and it smells pleasant. It is not challenging to get an appointment either. I would definitely recommend All EyeCare. read more

We are new to the area and all wear glasses. We saw the great reviews on Yelp and were in need of a new Optometrist as a family. The Dr. visit was great. The Dr. was patient and thorough with our 14 yr old son. Unfortunately, what will not have us returning is the lack of customer service and patient care of the staff. They came off as inflexible and policy driven. After spending almost $700 out of pocket for my husband and my glasses, our plan was to have our son get the glasses online because he likes to have variety and they are less costly if he loses them. Also, we didn't love the selection for him in house. When we called to get the measurements needed to place an online order with his new perscription we were told the office did not have the measurements we needed to order them online ( I was there when they took them), then when I called back we were told it would be an ADDITIONAL fee to get the information. It wasn't a lot, but that on top of the fact that we had just spent another $150 for a coating my husband had opted out of the first time. He was not aware of how much they would be charging if he wanted to add this after the fact. It was WAY more than we were expecting after spending over $300 out of pocket for just his glasses already. We also had an additional $35 fee so that they did not have to dilate my sons eyes. Dilating wasn't an option because he had homework to do that evening. Each fee is not the end to the world, but one after the other is alarming. Especially since we have what I consider decent insurance. I understand policies, insurance coverage and why they may charge extra for the measurements to try to keep the sale in house, but why make your customers feel like this over a few dollars? Our past optometrist has never charged us in this way and made it feel like we could trust them with our care. It really makes us feel like a dollar sign instead of a valued customer. I wanted to share the feedback in hopes to look at these practices differently for future customers or at least look at each situation individually and be more flexible for the big picture. I have expressed my concerns with the office staff and the woman I spoke with was very defensive of why we have had the experience we have had. She also let me know they would be happy to forward our files to our new Optometrist. Again, I understand the need for overall policies, but I do believe in flexibility and customer service to retain clients in the big picture. Unfortunately, our family will not be returning to this practice. read more

I am severely disappointed in my interaction with this office. I was seen there a few years back, and had such a great experience, which is why I scheduled an appointment to be seen again. In scheduling my appointment I was very specific in notifying the scheduler that I was seen there several years ago, and my insurance had changed. I asked her if she needed my new insurance information, after I communicated the carrier and insurance type (HMO, PPO, etc), and she stated that she did not need it, but to bring it to my appointment. The Friday before my Monday afternoon appt. I received a call from All EyeCare Optometry requesting my insurance information, and when I said I have x insurance and y insurance type, however I am on my way out of the door, and could I call her back...the person on the other line stated that the insurance they had on file for me was no longer valid, and I was going to have to pay for the appointment in full in order to be seen regardless of whether I had insurance or not. She stated that they would provide me with an itemized bill, and I would deal directly with the insurance company to manage the reimbursement. I re-iterated the conversation I had with the scheduler. and expressed my concern, and confusion; again, I asked if I could just give her my insurance information so they could confirm coverage, and she said that she could not. The person on the other line seemed more than uninterested in maintaining me as a patient, and unwilling to work with me in the least. This is incredibly frustrating, disappointing, and has left me looking for another optometrist. read more

I saw Dr. Trinh in May for a standard eye exam, and he was great! He is very thorough and professional, but really cool and down to earth at the same time. Very nice guy. He told me I could use a minor prescription if I wanted it/felt like I needed it, but that really my vision was good and I didn't need to waste the money. The last eye doctor I went to was always trying to sell me glasses, so I appreciated Dr. Trinh's honesty. I did have a bit of an issue with my insurance, as there was a miscommunication on how much would be covered. I was surprised to receive a bill nearly two months after my visit, when I thought my insurance had covered the exam in full. I called and spoke with the receptionists about it and they really helped me out and worked with the insurance to make sure I was happy. Everything was resolved quickly and it's easy to see that they care a lot about the happiness of their patients. So I had a good experience not only with the exam, but also with the customer service. Overall I would definitely recommend All EyeCare Optometry :) read more

Excellent staff! We have received eye exams as well as glasses and contacts for our family. I appreciate everyone's patience and kindness. Never been advised to by excessive things. Have a nice size selection of glasses. Just overall pleased with this place. Quick and fast for orders, we will keep coming back and sharing with friends! read more

Dr. Trinh is a great doctor. He is professional, knowledgeable, and has a great bedside manner. His explanation with his nifty computer program was really cool and informative. His staff is also very helpful. What I liked most about the practice was the large frame selection that he had. Often times when you go to an optometrist you are limited by the frame selection. This was not the case at this practice. Dr. Trinh has glasses that can fit any face shape and high quality frames that I highly recommend him! Thanks Dr. Trinh!! read more

Dr. Trinh and All Eye Care Optometry are wonderful! He is very helpful, explains everything thoroughly and down to earth. The machines are all up-to-date/state of the art, and the office is very tidy and clean. read more

I am always happy with my experience. Dr. Trinh is knowledgeable and I appreciate how I never feel like he pushes new glasses.

Great staff and all new equipment. If you are looking for a new optometrist check them out! They were also very helpful In getting my new glasses. read more

Dr. Trinh is the best. I see him once a year and we never miss a beat. He remembers all about my family, about my life, and most importantly--about my eye progression. I completely trust him and his staff which is a great feeling when visiting the optometrist. read more

Dr. Tim is seriously the best optometrist I've been to, and I've been the several over the years. He truly cares about his patients and takes the time to explain everything to you and thoroughly answer all your questions. He also is very upfront and honest about what you need and doesn't try to push unnecessary services or products on you. His office is super nice with up-to-date technology and very friendly office staff. I've found my new eye doctor! I won't be going any where else. :) read more

Amazing experience!! I had Dr, Hu and she was just terrific!! All the staff is friendly and responsive to your needs. My husband just got glasses at same office, and the optometry department is first rate, too! I was referred by a friend, and I would not hesitate to refer others. read more

This place is awesome! The staff and Dr. Tim are all very friendly and helpful. You never feel like they are pushing you to overspend for services or products. If you are looking for an optometrist in the area, go here!! read more

Thanks to Dr. Trinh for a thorough exam, in helpful information. I had been in once before when I developed a stye, and he gave me great advice, and that I could solve the problem without antibiotics. That was good news. Unfortunately he detected a problem that must have been there for a while, and the last two optometrists did not mention to me. Very disappointing to find out. read more

My daughter and I both use All Eyecare now. She was unsuccessful in getting contacts previously and could not get them in. Dr. Trinh provided four solutions and we were able to walk through two out of the four on our first visit. I asked my daughter why she was successful in getting the contacts in this time and she told me that when Dr. B was instructing me, he didn't rush out and I could tell he was there with me as long as I needed him. He encouraged me and kept adjusting my approach until I figured it out. I'm telling you that there is no way that she would have gotten any contacts in without this team. I highly recommend this group. They are kind, professional and highly ethical. P.S. All costs etc including my co- pay vs. insurance were completely worked out for me so that I could easily make my choices. read more

I I just can't say enough good things about Dr. Trinh and all of the staff at All Eyecare Optometry. My wife and I and our four children are all patients. The facility is state of the art, clean and the atmosphere is very friendly and positive. Dr. Trinh and his assistants take the time to explain what they are doing and why. We have lived in England, Canada and the US and have had numerous optometrists. Dr. Trinh and his staff are the best we've been to by far. Highly recommended. read more

Excellent care, polite, prompt, thorough, conscientious.

My insurance was no longer carried at my normal eye doctor. I then call All EyeCare on recommendation from my insurance. They set me up with an appointment that day! The service was great and very personalized. The doctor had a great manner about him which put me at ease. I highly recommend!! read more

After Dr. Trinh reached out to me he invited me back to the office to discuss my experience and I was pleased to say everything was sorted out. He helped me out with the insurance situation and was very kind and open to everything I had to say. I have no doubts in his abilities as a optometrist and am sad to not visit again but am glad everything worked out for everyone involved. Thanks for reaching out Dr. Trinh and resolving my issues! read more

When something happens to your eyes you want / need someone you can fully TRUST, who can really explain things to you; an expert. I can't say enough good things about Dr Trinh, he is the very best eye doctor I have even been to - and I've been seeing eye doctors for 50 years! Now facing cataracts and not worried, Dr. Trinh told me what to expect - I am in excellent hands. When my kids need immediate help, he is always there for them. read more

Dr. Tim Trinh and his office are excellent in all aspects. I first went to him a year ago after having moved here from New Jersey. I just went to him a second time about a week ago. His examinations of my eyes were extremely through using a comprehensive array of the most modern equipment I've ever seen use by an eye doctor. He and his staff are caring, attentive, and patient. His prices were good as well. I did my research before going to him and an happy to say it paid off. I just read the other reviews and found them to be on the mark as well. read more

I had the best first experience at All EyeCare Optometry this week and am so glad that I found that office. My husband and I went in for our eye exams and picked out our new glasses. Dr. T and all of his staff from the receptionist to the assistants were fabulous, helpful, and knowledgeable. I highly recommend this office for your eye needs! read more

Dr. Tim is a fantastic optometrist and runs a great operation. His exam is the most thorough we've ever received and he goes out of his way to offer support. My husband and I were extremely pleased with his depth of knowledge about vision care and his knowledge about health and medicine, in general. He really goes above and beyond to offer help and propose ideas and solutions to each individual's problems. DeAnne, the receptionist/assistant is also great. I agree with another reviewer who said the place has a small town feel with regard to customer service and the interest they show, the time they take and the low pressure feel, with state of the art medical technology and a very good selection of up to date, reasonably priced frames. Thousand Oaks is lucky to have this new optical business. read more

Received great service and attention on a very busy Saturday afternoon. Not the greatest selection of affordable (within my insurance range) frames, but I did find something I liked. GREAT customer service, friendly doctors and staff. read more

I went to Dr. Trinh based on his inclusion in my Vision Care plan and based on the reviews he got on Yelp. This is NOT how I like to choose a doctor. I have had bad experiences with unskilled, uncaring optometrists in the past, who do not listen to the patient. The office hours are also very convenient. Well, I was impressed by the look of the office, the friendliness and competence of the staff, but most of all by Dr. Trinh. Dr. Trinh LISTENED to my needs and gave me a more thorough exam than I have gotten in the past from any optometrist or ophthalmologist. He was friendly, competent and caring. Lastly, I have always struggled with finding frames that I like. I told DeeAnn what I was looking for, she took me straight to one display and I immediately found the frames I wanted . I mean, no questions, no decisions. The perfect frame was right there. The very next day at work, I recommended Dr. Trinh to a colleague. Dr. Trinh, Beau, DeeAnn and Donielle, keep up the outstanding work! read more

I My family and I have been coming to All Eye Care, Dr. Trinh and his staff since they opened their doors. He is the best of the best! Genuine care for your vision and needs to have the best vision possible. Always a great experience to stop in his office and always a good feeling when leaving as you'll feel your vision needs have been addressed and taken care of to the highest, up to date techniques available. We cannot thank him enough. Robert, Sharron, Brian, Hannah and Kai. read more

Dr. Hu is the best! She takes the time to very clearly communicate with you in a real conversation. The entire staff is a pleasure to interact with. I highly recommend All Eyecare Optometry. read more

Love this place! I've been coming here for 2 years and Dr. Trinh and his team are the best! They're all super helpful and just generally nice people. read more

I've been going to All EyeCare Optometry and the optometrist and staff are super friendly and knowledgeable. I love getting my glasses here each year! read more

My glasses broke unexpectedly on my way to Downtown LA and needed a quick repair. I searched yelp and dropped by All EyeCare Optometry off highway 101. I explained the issue and they immediately fixed it without any question at all. And the best of all, it was FREE. The staff and technicians there were so kind. Much appreciated! Thank you very much. read more

Dr. Trinh and his staff are quite patient and accommodating! They found a way to squeeze me in to the schedule on very short notice. Thank you. read more

I appreciate the effort Dr. Tran and his staff made to solve my issues.

Fantastic experience - Dr. Trinh and his staff completed a comprehensive eye exam for me, and determined my eyes had regressed slightly after my Lasik surgery. It's clear that Dr. Trinh is highly knowledgeable and a great communicator. Without being pushy or hard selling, the staff helped me select a pair of glasses and were able to have it ready for me with a two-day turnaround to have it ready prior to a vacation I was taking. Highly recommended! read more

I was very happy with my visit to All Eye Care. Dr Trinh was honest, friendly and did not try to push me into products that I did not need. He did a very thorough examination and was very patient with my questions. They had a great selection of frames and did not steer me towards the most expensive ones as most places do. I would recommend All Eye Care. read more

I was very pleased with Dr. Tim and the office staff. The eye exam was thorough and the office and equipment were up to date. I did not get pressured into buying glasses I did not need (thank you!). I did have a billing error but the staff was awesome about fixing it. Great customer service. The Saturday hours are wonderful. I am so glad to have found an optometrist. read more

One of the best eye appointments ever. Dr. Trinh was thorough as well as explaining what he was doing every step of the way. I would recommend anyone to choose All EyeCare Optometry for their eye needs. Also, the office staff was wonderful. They really helped me to find a pair of glasses that worked and took their time and I never felt rushed or pressured to get the more expensive glasses. Thanks Dr Trinh and thank you to your wonderful staff. read more