I hired Pillars of Earth to do snow removal at my new house before I moved in, three times over…read moreabout a month. (I didn't move in right away because I was having renovations done.) They promised to take photos of their work, so I wouldn't even have to travel to the house to make sure it was good.
The first time, I had forgotten to leave outdoor lights on, so they were unable to clear the stairs down to the basement door in the dark, but they came back and did that the next day. The photos were a little delayed, but when they arrived, showed that Pillars of Earth had done a wonderful job clearing the snow in all the areas I asked (sidewalk, pathways up to the door, the garage, around the side of the house). There was a little bit of ice in a couple places but enough clear path to walk on. This was confirmed when I went to the house a little later on.
The second time, they did a great job again, absolutely no complaints, and they sent photos again. The third time, I gave them very little warning, as I wanted the paths to be clear in time for moving day. I didn't hear back until after they had already done the work, the day after I requested it. They had taken photos as usual, and they didn't even charge me, as a housewarming gift!
So in short: Pillars of Earth does a great job of removing snow, receives payment by etransfer, works on pretty short notice (generally a couple days), and is happy to do special things like taking photos of their work. The person I booked with, Tony, communicates by email and text (but not phone, due to lack of hearing, which is fine by me), and is very pleasant and nice! I definitely recommend Pillars of Earth for snow removal, and I'll be looking into their winter plan where they come whenever needed for a monthly fee.