CitySide Realty Group makes property management worry-free. Their full array of services has made…read moremy life as a rental property owner immensely easier. No more headaches from tenants, contractors, and condo associations. CitySide finds the best quality renters, negotiates top market rent rates, and takes care of all of my tenants' needs.

From the owner: We are a full-service residential and commercial real estate company that offers consumers…read moreprofessional and personalized services to assist with purchases, sales, seasonal rentals, property management, corporate relocations, referral services, mortgage, title and insurance services.

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

Refused to let me cancel my booking through AirBnB when the Governor of New Mexico issued travel…read morerestrictions during COVID-19. Then they acted like they couldn't refund me, when AirBnb was clear that it was their policy that was the problem. THEN they left a bogus review indicating that I was an ideal guest and welcome back any time, when I never set foot on their property. Beware, these people are dirty and dishonest.

This property is not at ALL what is promised. The photo and pool and lanai are all this property…read morehas going for it. One problem after another. The washing machine (circa 1990) in the garage leaked all over and across the floor. The laundry tub is FILTHY! Garage is FILTHY and full of junk. The windows are ancient and hand cranks are broken and windows in bedroom, kitchen and bathroom don't close, posing a definite safety issue. The second day there were ants crawling all over the kitchen drawer with dish towels, dish cloths, and oven mitts in it. (Which were ancient and worn out). There was food on the dish cloths and oven mitts. Disgusting! We reported all of these to Turnkey, who offered to have workmen come out and fix, but all repairs would take hours, if not days, and we did not want to spend our vacation with workmen everywhere. They did send out a workman for the washing machine, and he said a hose was not in the laundry tub as it should be, simple fix, and he left. It still leaked laundry water all over, to the point of running across the length of the garage and to the garage door. As for linens, start up products, etc., there were three wash cloths and two hand towels, 4 Kleenex tissues, and no plastic waste bags. After much hassle, they did bring us these. To top it off, the last four days, there were construction trucks all over the allotment roads, tearing up asphalt, laying new asphalt, hauling asphalt in and out, etc. Turnkey did respond to that with a modest $ compensation. When the claims woman called about that, I asked her about the compensation for all the other issues we had, and she said someone else would contact us regarding those problems. No one has. We have stayed in VRBO properties many times, and NEVER had any of these problems. This property was a flip, and it is no where near being ready to rent, which one Turnkey agent I talked to, admitted. We feel we are still owed compensation for this property not being what was promised, and being way overpriced for what it offers.

Very professional Easy method of application…read more Great staff Accesible Responsible Cordial

This company is nasty. They do not speak English. They do not respond to calls or emails. In six…read moremonths they have done absolutely nothing but pander to our new board. We have lived here peacefully for almost 35 years and NOW this new management and their flaccid Manager have done zippo nada nothing. Now our neighborhood looks like third world nation. They deserve ZERO stars. They take your money then do nothing.

This is possibly the best management office I have ever worked with. They are honest, reliable, and…read morefriendly. I highly recommend them!

This company works really hard for the Associations!! I never have a problem getting hold of…read moresomeone whenever I have any questions or concerns. The Manager is dedicated and willing to work with you when you have things to discuss. Sometimes you need to have things explained a little more clearly and they always make you feel like it's ok to ask questions. the secretaries are very sweet. There is always an answer when you call during business hours, it doesn't go to voicemail or an answering service. I would highly recommend them if you have any real estate assets as an investor that you want to increase profit and lower expenses. A friend lives in one of the communities that they manage that is a large Home Owner's Association. They are nothing but happy with the service and dedication that Aqua Management has for their community. Don't waste money -- get a company that will take care of what you need done when you need it. 5 star company. Excellent customer service. - N.R. Miami, FL

Excellent service. Very informative and knowledgeable. Our HOA was reluctant at first, but…read morelooking back over a year later we are very happy we made the change.

Excellent, professional service and skill. My property needed extensive sprinkler repair and…read morereplacement. Neil and his crew came out the next morning -in a rainstorm!, and completed the job at a fair price. No mess, no hassles. Thanks!