Austin, Glen, and Marcelo provided exceptional customer service. They explained all the services…read morethey were rendering and gave price updates in real time. They added air to our tires and replenished windshield wiper fluid.

Luke & Glenn went above and beyond to call of duty to service my vehicle. I was greeted promptly &…read morecheerfully by Luke who explained the service procedures completely and efficiently. My vehicle was worked on immediately and Glenn and Luke took great care of me and my vehicle. The experience was outstanding and exceeded all my expectations. Luke and Glenn were courteous, efficient, & professional in every way and I was treated like a VIP from hello to adios! I will return to Strickland Brothers for my next oil change just because of these 2 outstanding gentlemen. Also, I was very grateful for the generous discount offered to military veterans. 5 Stars across the board - I would add another 5 stars if I could! Thanks Gents!

I went there a couple of months ago to change the adjustable upper control arms that I bought for…read moremy Ford F150. I spoke to a gentleman about whether they were able to carry out the necessary repairs. He confirmed that they were capable and allowed me to book an appointment for 8 am on the following day. I dropped my truck off, spoke to a different person, who indicated that he was the owner and once again I showed him the parts that I had and confirmed with them that they would carry out the necessary work and I left. The work was to install the new upper control arms, align the truck, perform a suspension check, and do an oil and filter change. I received a phone call around 11 am explaining that my front wheel bearing needed to be changed for the alignment to happen. I authorize the purchase of the part and the repair. I got another call at around 4 pm saying that the truck was ready for pickup. I paid and spoke to the owner briefly and he said that there was nothing else that needed attention. I collected my keys and pulled out. After making a right turn out of the car park onto the main road, I realized that the steering wheel was not set straight. I immediately turned around and went back. I explained what happened and one of the workers took the truck to the workspace to fix it. I chatted with the owner for 20 minutes and the truck was brought back out to me. I pulled out and left, and although the steering wheel was not 100% straight, I continued home because it was now past their closing time. There was still a suspension noise and I meant to take it back to them to check out what the noise was and attempt to fix the steering again. One week and three days later, I was driving home and was about 200 feet away from my house, thankfully not driving too fast, and BAM! There was a loud noise and the steering went haywire! I immediately stopped and jumped out of my truck to see what had happened. To my surprise, my front passenger wheel was tilted inward and not centered in the wheel well. The upper control arm was loose where it was supposed to be bolted onto the wheel hub. The nut was out and I found it on the lower control arm. I paid $1,600 to nearly lose my life, or get into an accident! Thank God it didn't happen when I was on the highway or something. I ended up getting a mechanic to put it back together just so that I could drive home and he said that it was clear that they had not tightened the nut. I did not go back to the shop because if they couldn't do it right the first time, then I'm sure they couldn't do it right the second. Plus I could never feel safe driving any vehicle that went there for repairs. If you cherish your life and passengers, you know what to do. I'm scarred by this event and feel insecure sometimes while driving, even though my mechanic has checked and rechecked every nut and bolt that they might have touched. By the way, the reason I didn't let my mechanic do it in the first place is that I would have had to take it for an alignment immediately after changing the parts and it made sense to change the parts and get it aligned at the same place to avoid driving out of alignment and having the tires cut on my way to an alignment shop.

I took my 1987 Jeep Wrangler to this shop because one of my neighbors who also owns an old jeep…read morerecommended it. They estimated the repairs to be about $400. When I went to pay the bill they said I owed $150......It turns out when they started working on it they realized the damage was less and were even able to rebuild a part instead of replacing it......I was very impressed and appreciative that they didn't take advantage of me....being a woman, some mechanics have the reputation of taking advantage of our lack of auto repairs. I said to Keith that he could've charged me the estimated amount and I may have never known the difference.....This is one shop I will take my 3 cars from now on and will recommend to others.

Applauds to REN who is a life savor! I went to a discount…read moretire shop in Altamonte who wouldn't even look at my tire, told me he couldn't patch it. I left immediately and drove all the way to my loyal local tire shop who never does me wrong. Ren saw me in tears, frustrated about my car. He legit did everything he can do to help me out by patching my tire first. He was so nice that it calmed me down. Great value, great people ! Get you tires here !

I had an outstanding experience at Empire Tire, thanks to Colin. I originally came in for a service…read morerequest to repair a tire that had a nail in it, but Colin took the time to thoroughly inspect everything and identified additional issues that could have affected my safety. He was honest, knowledgeable, and clearly prioritized safety over upselling. After explaining my options clearly and transparently, we decided it was best to switch to my spare tire. The service was excellent and provided great value; I felt confident that I was getting honest recommendations. Colin was extremely professional throughout the entire process, and the shop itself was clean, welcoming, and well-organized. The customer service was consistently honest and trustworthy. Overall, this was the best experience I've had, and I highly recommend Empire Tire, especially if you're looking for quality service, real value, and peace of mind.

I cannot say enough great things about this place! They are quick, kind, and HONEST. You do not…read morehave to worry about them recommending things you do not need. Their prices are fair and you can TRUST them. I will continue to tell everyone about them. I brought my suburban in this morning due to a low tire light and my car pulling to the right. They plugged the tire, fixed the alert and advised the car was pulling due to the low tire. They told me I was definitely going to need two new front tires soon. I asked if they could do it now and they said they didn't do tires but offered to drive it down to the street to the tire place for Me and they would hand off my information. I asked how I should pay for the Work that they did and they said do not worry about it. They have continue to exceed any expectation I have of a mechanic place and I could not be happier.

Update to my review from 7 years ago…read more Tom of Tom's Auto sold his business last year to Bayside Auto, another family-owned business with another location in Port Orange. The good news is that the name remains the same, and Tom and his mechanics continue to service autos as before. The best news is that they still only recommend repair and replacement for what is necessary at the time I bring my vehicle. The pricing is still fair and reasonable. My family and I have been dropping our cars off at Tom's for over 12 years, and I'm thankful to say that we will continue to do so whenever we need vehicle maintenance and repairs.

This shop suddenly closed and has been 100% unresponsive to phone calls and messages. They have my…read morekeys and vehicle and nobody is at the property nor responsible in getting back to me. Not having a vehicle is affecting how i make a living so considering contacting the state attorney general or law enforcement to get my vehicle back.

I called to schedule an appointment while I was dealing with my infant child. I ask3d what time was…read moreavailable and the person on the phone starts to go into lengthy response with attitude about how they don't only do iol changes ect because I was dealing with my baby I simple stated I only need an oil change and if he could accommodate after 2 he started to yell at me and told me to contact Groupon and get me money back then hung up in my face. I wouldn't recommend this place to anyone they are rude inconsiderate and have no patience I won't be going here and giving them my money

Carlos at the service center is an incredible tech. There's no one who can do a work on a Vespa…read moreanywhere in my area in Gainesville, Florida. The 2 Hour drive was totally worth it. Carlos identified the issue 10 minutes and fixed it. Don't hesitate to bring your Vespa to Vespa of Orlando!

Drove 90 minutes to find out that they're OUT OF BUSINESS! At least have the courtesy of posting…read morethat to your website and saying it on your voicemail!!!

Keeping my darlin' for a few more years so she needed some pampering. She went and spent some time…read moreat Motorworks. Thorough service completed with skill for a fair price and the old gal is back on the road ready for more adventures. Wouldn't take her anywhere else.

Unfortunately, my second visit here did not go well. William and John are extremely incompetent…read more They had my car from 8:45am to 2:45pm, just to tell me they could not complete the job without ordering additional parts that would not be here for another two days. (I scheduled the appointment two weeks in advance and they have worked on my vehicle in the past). I was then told they no longer wanted my business because I expressed my disappointment in not even the oil change being completed in the SIX hours they had my vehicle, William felt that was disrespectful of me and told me not to bring the car back. What a joke!!!

I called ahead of time to see if they had my tire size for a replacement and they did. I showed up…read moreten minutes later and they were able to patch my tire instead. I was in and out in about 15 mins. It's been about two weeks and my tire is going great.

I needed some used tires and I pass by this place so I figured i'd give them a call. Their price…read morewas cheaper than other locations I called and the mechanic (and owner I assume) was able to take my car in right away. I didn't have to sit around for hours which was wonderful. The man I dealt with was very nice and personable as well. I don't need tires often but this is somewhere I'll definitely keep in mind for the next time!