If you're looking for a motorcycle mechanic shop that values honesty, professionalism, and top-tier customer service. This shop goes above and beyond to ensure that every rider gets the best possible care for their bike. Whether it's routine maintenance or complex repairs, these guys know motorcycles inside and out. They work efficiently without cutting corners, ensuring your bike is not only roadworthy but performing at its best. read more

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Yup, rude customer service. I felt like I was disturbing them by asking some questions. The bad reviews here are correct. You would think they'd take these negative reviews to heart, and learn from them. But, they don't. I'll be going to Seminole Power Sports. read more

Do not have them put a clutch on a Harley, they got it wrong twice and I ended up having to take it elswhere.

Once again they've done nothing but waste my time. Held a bike for 2 months just to tell me their miscommunication between service orders fucked my engine? How am I going to hear a technician dry start my bike at least 7 or 8 times before walking over and asking me when the last time I got an oil change was? Uhm well if you look at the service order I paid $80 dollars for you to do it now. He replied oh damn it had no oil. I didn't know I was supposed to do that. All in all they're great people, organization isn't there. I wouldn't wait around in hopes they'll reach out though. If you plan on bringing anything to them, I'd call daily. You might not get forgotten. After spending over 2 grand there and waiting 2 months my bike "wasn't worth the internal cost of it." Let me know if anyone wants pictures. read more

The guys here were very polite, communicative and made you feel welcomed. Definitely would return

Bike was in and out quickly and they were very flexible with my schedule. They also gave me a good reference to get it towed

Absolutely joke of a company the reviews saying that the employees are extremely rude are very true. If you want to be insulted and talked down to and have a hard time this is the place for it. According to an employee I talked to I "don't read or understand well." Class act I tell yuh. read more

Had an amazing experience with these guys. I called in for an oil change, they told me if i bring it in, they'll do it right away with no delays. From the moment i walked in, until i left, nothing but good service, friendly faces, and very welcoming. Would definitely recommend them to everyone. Thanks again for an amazing job. read more

took my bike there to get it looked at after buying it, the staff super unprofessional bike was sitting there for a week, tech calls and says he's been trying to caontact me when I work on my phone all day and I answered every single spam call those days just in case it was them. Apparently they needed a part to be ordered(didn't even mention which) I said so how much is it and when will it be ready( the bike was sitting a week at this point) and the man says it's 500$ and it's gonna be another week most likely. which I was skeptical already and also I was buying 500$ tires from them (which is expensive) it doesn't end there I decided to just tell them I'd be pick up the bike (and take it elsewhere), they call me back saying that as they were pulling it to the front of the shop now It has a flat tire? does any of this sound right? do not go there it's a nightmare and they do not know what they are doing and will probably need ur bike up so you have to bring it back. You will overpay so much than at this price point rather take the bike to the dealer at least its less sketchy. read more

Axel at Two Wheel heaven displayed very unprofessional behavior and responses when asking about advice on rear spools. Took us sharing an experience, and used me asking for advice against me, with offense and ended up wishing upon me to drop my bike. Said it would take 1-2 hours to remove a broken screw. Neighbor removed it in 30 seconds flat. Take your business elsewhere. read more

2 Wheels Heaven - Employee (Axel), me (Lethal) - Tires Near Me - Orlando, Florida

I took my bike to them not knowing I had just bought a totaled bike of someone on Facebook marketplace (I know I know) but Jesse did an awesome job at restoring my bike like new! Tristan at the front desk and Jesse were great at communiting with me every issue I had going on and always tried finding me the best deal they could on parts. The bike is like a brand new bike!! Jesse recommend a place for me to buy my fairings from and that place even did a custom paint job for me and it looks amazing!! I'm very happy with their service and professionalism the entire time they had my bike. read more

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Needed a Vintage tire for a 1974 Norton. They found it. Shipped it. And had by bike ready in 2 days! Great follow through and service. Thank You Jon R read more

Time wasted and extremely rude customer service. Disappointed. Bike came back with misplaced bolts and stripped bolt threads.

I needed tires mounted and balanced but I only had one day to do it. Even though they had some other projects going, they squeezed me in and did a great job! There good guys too! read more

I took my 2018 Harley Davidson Street Glide to them to install LED lights, a Rockford Fosgate sound system, and a Day lighter headlight with fog lights. Talk about a awesome job. They really take thier work to the maxium!!! Excellent attention to detail and craftmanship, They take care of your bike, treat it like it is thier own bike!!! They are great people to work with. I could not of found a better place to take my bike here in Orlando!!!! As for thery pricing, Very Fair and they charge for actual work time or the book which ever comes in the lowest, not anything thing like dealing with the HD Dealerships here in town, which I will never use, so very disappointed with dealing with Harlery Davidison Orlando they do not respect thier customers after you buy a bike. read more

Overall, the repairs are sound. Unfortunately, due to the utter lack of professionalism and customer service from Anna, the office manager, I will not have work performed by this shop again. Anna was disrespectful and rude. The quality of the work is completely overshadowed by the low quality customer service. You've been warned, proceed with caution and at your own risk. read more

Very convenient, they were willing to mount and balance new tires I bought online on my '13 R6. Seems like a genuine shop with genuine honest people. I only didn't like that I didn't get a phone call when my bike was done, and how the checkout process was slow when the bike had already been done and outside. read more

I take my 45 year old Honda to Two Wheels Heaven and they do a great job. I've had tires installed, brakes serviced and carbs cleaned. I'm very happy with the quality of the work/service and they are prompt, affordable and have excellent communication. Been there twice in the last two years and I had a great experience both times. Highly recommended. Other motorcycle shops seem to have a take it or leave it attitude. Not Two Wheels Heaven. Very good customer service. read more

We took our 2007 VTX HONDA in to the shop. We had not ran it for a while and we needed to have it looked at. We are so impressed, by the professionalism, timely manner, and communication with the team in getting the bike up and running. . We have found a shop and team that we truely trust with our bike, it runs great again . Thanks guys, great job absolutely the place to go. read more

Worst shop I've ever been to! Receptionist can't stay awake long enough to help customers, mechanic doesn't know their ass from their elbow & the owner is an absolute crook. If you are smart you would stay away from this place. read more

Great experience, honest, fair and dependable. I found my new mechanic.

What great experience from pulling up to the professionalism and welcoming manner in which I treated. I have been looking for a place to take my bike for months. I am happy to say I have found my "go-to" shop for all my bike needs. I would definitely recommend this shop ! read more

My bike was stolen and luckily it was retrieved by the authorities. My ignition was ripped out along with a whole host of other problems. 2WH got the parts quick and had my bike fixed and running in less than a 3-4 days. Definitely appreciate the quality service these guys know what they're doing. I've dealt with local competitors in the central florida area (Imagine Motorcycles) and 2 Wheels Heavens has the better quality customer service, personnel and price. read more

I have a 1980 Yamaha XJ650 Maxim that I purchased a few months ago from a private dealer for a really good price because it needed a lot of TLC. I thought I was gonna be able to do it myself but couldn't ever find the time so I brought it in to 2 wheels to get an idea of what needed to be done. 1. Everyone in the shop spent an incredible amount of time with me about my bike. 2. Service was excellent and they always kept me updated. 3. I brought a pretty run down bike and left with a like new bike for an incredibly reasonable price for all the work they did. Overall great experience with honest hard working guys who I can tell have a passion for bikes and helping people. I'll be going back. read more

Terribe! They couldn't even complete the simple task of ordering a part. I ordered on Monday, it was supposed to be in on Tuesday. I call Tuesday and they tell me they could not get it in (at this point, you should call me and tell me) and to try again tomorrow. I call Wednesday expecting the part to be in and they give me the same (and probably untrue) excuse! I gave them two days to make it right and they couldn't deliver. Wasted time to repair my bike. Told them I'd be taking my business elsewhere and it annoyed me so much it prompted this review. read more

I had been looking for a reliable place to take my scooter, a 2012 Yamaha Zuma 125, for maintenance and found this place online. Friendly staff and the service was quick and fairly priced. I'll be coming here from now on for all my services. I got a oil change and inspection done in about 25 minutes. Awesome stuff. read more

Did the work as promised when promised at a fair price. Will be back to get the recommended work done. Knowledgeable team that really know bikes and love their work. Glad to have found a place I can take my bike to get work done right the first time. read more

Memo and his entire staff have always been super polite and helpful. I appreciate that they never try to "oversell" when you bring your bike in for a problem. I also took advantage for his "free inspection" twice before I bought another used motorcycle and I won't buy another used bike without bringing it to Memo first. read more

I brought my Vespa to Memo and his team. It sat for 2 years and they had it up and running pretty dang quickly. His estimates were accurate and the communication during the process was great. I actually had the bike in another shop for 3 weeks and never heard a word from them... I went and pulled it from that shop, which was a scooter-specific shop who's communication was not good at all and then brought it to 2 wheels heaven. I'm very glad I did. I'll be bringing my Harley to them now too. They have great intentions, great mechanical skills, and great communication. I'm very happy with my experience here. read more

Typical just like you said your messed up so called mechanic's didn't chip my chrome really bad while putting on the rear tire and changing my oil. Funny I still have my receipt yet you have no record of it must of been afraid I'd sue you. And I'm not the only one who feels that way a lot of people I talk to say your shop sucks to and I talk to a lot cause I ride. read more

These guys are the best. They are really honest and look out for your best interest instead of trying to charge you for the most expensive job possible. They are starting to get a cult following among the UCF motorcycle community from being so good. read more

Maybe it's because I have a Yamaha V-star and they didn't study up on them or maybe it's that they have too much work and don't do a thorough check-up... After sitting in the garage for 9 months I took my bike in to have the carburetor cleaned. They were kind enough to pick up the bike at no charge and the fee for cleaning was exceptional. I had to return the bike to them immediately after picking it up because something wasn't right; they fixed the mistake (at no charge, of course) and off I went. The bike was STILL not right, so I dropped it off; they had it for a week and couldn't figure it out. I picked it up and left some money (they weren't going to charge me, but I felt bad for their time) and took it to the dealer. Diagnosis? Needs the carburetor cleaned! Now that the dealer cleaned it the bike runs like new... So, you get what you pay for, I guess. Nice people; shoddy carburetor cleaning. read more

Push, pull, drag your bike in the opposite direction of this shop. I have never experienced such a chaotic, disorganized, or extremely unprofessional business as this one. I believe they want to do a good job but the circus like atmosphere here is unbelievable. Maggie, the manager will promise you how you will be emailed a detailed estimate once the bike has had its 80.00 inspection. That never happened. I took my Harley in for a trans leak. I waited several days for a gasket to be ordered in and then when they replaced it there was a second leak. I had to secure my own gasket or wait an additional week for another order. I had a new gasket in 30 minutes. Took another week to get that one put on and then they returned my bike to me with the exhaust clamps hanging and missing nuts, chrome covers on the pipes loose and rattling and the nuts holding the pipes to the actual block missing. Another promised detailed receipt of work to be emailed never came. When I finally ordered the proper clamps to replace the ones they lost, I called to tell them what else was lost and missing. I was furious but Maggie convinced me the owner wanted to make it right. She said she would call the next morning to pick up the bike and repair it and return it to make me happy and retain my business. I worked from home to accommodate. No call no show all day. At 4:30 in the afternoon she called and said she would be there to get the bike at 6:30. At 8:30 pm I texted for her to forget it. I paid 270.00 for work that left my bike unusable for the past 5 weeks waiting for parts and incompetent mechanics to screw up my bike. Nothing but excuses and blame on a mechanic that quit in the middle of the job to go to work at Harley. Blame, blame, promise, promise and nothing but an unusable Road King to show for it. I would not trust this shop to put air in my tires. What a cluster bump of incompetent people. They advertise the only shop championed by the BBB. I don't care what the BBB says, they obviously are not bikers or never had their bikes worked on here. read more