Kevin helped me with a transport for a new car from FL to NC. My lease broker struck out on booking for almost a week, so I handed the process off to Kevin, who got my transport booked within 24h. He does *extensive* due diligence on providers so you can be sure you won't get stuck with someone who runs off with your vehicle or transports it unsafely. As a bonus, was less expensive than 4 other quotes I got. read more

I don't know where to begin. To simplify and ease your mind, I would 100% call Kevin at All Coast Auto Transport if you ever need any vehicle transported. Do yourself a favor, skip the research and put your trust in Kevin and his team. You won't be disappointed. His knowledge is unmatched and price is competitive! He shipped my lowered C/10 quickly and safely. -Junior read more

They are definitely worth considering. Kevin is very reliable and communicates well. Please give them a call Not the cheapest, but the most reliable. read more

My car was picked up and delivered on time as promised. Denise is wonderful to work with and always available to answer questions.

Thank you Denise for all your help! Thank you for being so professional and making me feel at ease. This is my 2nd car that I've shipped from Florida to Texas and everything went smooth. The driver Marcos was in contact with me and always kept me updated. I highly recommend this company. If you're looking to ship your car make sure to ask for Denise! read more

Kevin Gautier was my contact. He could not get me the destination I wanted. He could not stand by the quote he gave me. The car was damaged. As far as I know he never contacted the driver. He won't return my calls. I would not recommend this group or individual. read more

I was a little nervous at first to book with Kevin mainly because of the negative reviews on Yelp. My new car is my baby and I didn't want to leave her with just anyone. I was moving from Boston, MA to Los Angeles, CA. Kevin had given me the lowest quote for my cross country move. Which was great for my pockets but I was apprehensive about the service, you know quality over quantity. However my cousin, who made the move prior to me, used All Coast for her car and later on for her boyfriends car and his mother's car. She had referred me to Kevin but like I said I was still a bit nervous. But I figured 3 people I know have went through Kevin and had great experiences so I did it.. Kevin does use a 3rd party company or broker to ship the car. He provided the names and number of the driver and the company office line. The driver consistently texted me about updates on my car and Kevin consistently called me and kept me up to date as well. The car actually arrived in 5 days! (Not the standard 7). It arrived earlier than me and Kevin was a great liaison in communicating with the company and ensuring they would hold the car and I would get door to door delivery or as close as possible. Boston streets are too tight for trucks so we did meet at a local Home Depot lot. Now, moving is very stressful and there were times Kevin called me and I was literally all over the place. He was so kind and patient in talking through all of my concerns. Although, I'm sure Kevin had tons of other work he never rushed me off the phone and always checked in when he said he would. Overall I highly recommend this company! My car arrived in perfect condition, we did a walk through to be sure there was no damage, there was none. Now my baby just needs a wash and she's good to go. read more

All of the above was untrue. I paid $200 extra to have an extra hundred pounds of personal items. There were no household items.They did not keep in contact and would not return calls. The carrier told me himself, that he kept giving them updates, when all the while, they were telling me he wasn't answering his phone. If it weren't for the driver Marco, I wouldn't have known anything. They never even called me, days before, upon delivery, or after delivery to see if everything went well. I am a business owner, and this was the most horrible customer service ever. Helen and hardtop rep" Kevin have no respect for their customers. Do not believe their lies on here to try to save face! It's only because they can't delete my review! read more

Our son, who lives in San Francisco, is planning on moving to Knoxville. As his father, I of course will fly to California to assist in the move, however I do not like towing vehicles and his is old enough, that we wanted to save wear and tear by not driving it. Plus, he'll be moving here in November and I didn't want to risk having to drive in the snow while towing. Yikes! I used a Google search for auto transporters and after researching twelve different companies, I settled on All Coast Auto Transport out of Boca Raton, Florida. When I called, I spoke with Stephen Bernard who explained that All Coast Transport is a dispatch business that receives requests and then dispatches them out as sub-contracts with auto transport companies that actually perform the transports. Stephen was extremely helpful and answered all of my questions and concerns. In order to get a better rate quote, I added flexibility to the time frame by allowing six weeks to find a driver and have the truck delivered. We agreed upon a price with the understanding that it might be two or more weeks before locating a driver. However, the next day, Stephen called with news of a bid proposal acceptance by "Mel" of ELTG Transport, Inc., who agreed to transport the truck. I accepted the contract and the rest is history. "Mel" met my son within two hours of the contract acceptance, loaded his truck and headed to Knoxville. All along the way, I had text message contact with "Mel" who gave me updates as to his location. He gave me an ETA of Wednesday, the 25th of September at noon and when I arrived at the designated drop-off point at 11:45 am, "Mel" was already there and in the process of unloading my son's truck. After unloading the truck, "Mel" even drove my son's truck, following me home so that I didn't have to worry logistically about getting my son's truck from the truck stop to our home. He was an exceptionally pleasant fellow who obviously takes great pride in his job. I will always recommend All Coast Auto Transport and ELTG Transport, Inc., whenever anyone asks about auto transports. Thank you for taking a "load" off my mind! read more

They promised a car on Wednesday and it isn't here. We called to get updates. Kevin got irritated apparently and made threats to us. He said 'we have your car, be careful with what you say'...that was from Kevin. I wrote a review on Facebook. Olivia Facebook messaged me then blocked me from Facebook. I guess running from the problem is okay instead of solving the issue. We need our car. If you promise a service and can't follow through then maybe you should quit the business since it is very obvious you are only in it for the money or you would at least attempt to make your customers happy. read more

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All Coast Auto Transport was exactly what I wanted in a cross country car shipment from Atlanta to San Francisco. First, the final cost was exactly as Denise quoted from the beginning. No hidden fees or price increases after failing to secure a carrier. Second, Denise did an excellent job in choosing a carrier. The delivery was door-to-door for both pickup and delivery, and on-time for pickup. (It arrived a day early in SF, but that's not unexpected for cross-country shipments. More importantly, they called several hours ahead of delivery that day, so I had time to adjust my schedule.) They did an excellent inspection on pickup as well, noting dents and scratches I did not know I had. Since they were so thorough to note even minor wear and tear, I knew they would handle my car carefully throughout the trip. Third, Denise was available from beginning to end to answer questions. Before we booked the carrier, she talked me through the process by phone, so everything was clear before I was locked into an agreement. She also checked in on the pickup and gave advice for receiving the car. I felt like I was the only or one of the only people on her case load. read more

I am highly satisfied working with All coast auto transport. Not only they made the cheapest offer for transporting my car, Kevin was very professional and communicative throughout the process. I first read their yelp reviews and felt a little less confident about working with them; however, when I brought it up the doubt to Kevin, he explained the backstory behind all of the negative comments without trying to make himself look too innocent. Having family members in this business, I know that some people including other shipping companies do aim to take down your business. Here is my experience with them: First, Kevin answered my texts and phone calls every single time. Second, Kevin gave me updates regularly: including on the day we signed the contract, evening before the car got picked up, the day of pick up, evening before the car was getting delivered, and the day of delivery. Third: you will be asked to wait afew days for the Kevin to find a driver and dispatch the order. Mine took two days. Forth: once he finds a driver, Kevin will give you call and send an email with insurance document, diver's contact info, the day and potentially the time of delivery, and asks you to pay the broker's fee. Fifth: you would contact the driver to discuss pick up location. it will not always be your driveway. The truck is huge and you might have to go to a shopping center or a wider street. The driver does an inspection for existing dent, scratch, and dysfunction to give you a report. He will give you an approximate drop off date. sixth: The car gets delivered, but again the driver needs to assess the street and location of drop off, so you might have to take uber to drop off location. Also, there might be delivery day and time change because these drivers are human. They need to eat, rest (by government laws and regulations) and manage 8-10 deliveries. So expect afew hours to a day delay. Again, I have family members who are driver; this is why I am cutting them some slack. Lastly, you would have to pay the drivers fee in cash or money order. He will do drop off inspection. If there is any issue, insurance pays for you. They are trustworthy and good people to give business to. read more

After being let down by another company, I call Kevin and he provide me a transport in just a few days. He is honest and reliable. I will recommend Kevin to everyone. read more

Additional Warning: not only did my car come late, but when it got dropped off they said I needed to pay $155 MORE than what I was quoted by All Coast Auto. We needed our car back so we paid the transporter, to which he replied 'next time just go directly through us, you always pay more with a broker'. I wish I had known this. My husband called Thomas to inform him of this, and Thomas said he would write us a check for the difference. He said he would do this last week and when I checked in today he said 'I will put it in the mail today'...yea, I've heard that before... read more

Horrible company, first off they messed up the pick up date, by 2 days. I had to say in a hotel for 2 extra days at my own cost. When my car arrived my license plates were missing. Only good thing was the driver he was very nice, Helen was nasty and gave no apology. read more

OK OK Ok, so if you've read the reviews of this transport service then you probably wouldn't even give them a second thought. BUT please read this review and then make an informed decision. I received multiple online quotes once I decided that I was shipping my car from boston to santa cruz.. All quotes were 1100-1350$, so the price varied only slightly. I kept on getting emails from Kevin G at All Coast Transport and he seemed reasonable and customer service oriented. He was always quick to reply by either phone, text or email, and his quote price never varied, not a dollar more. When I stumbled across the prior yelp reviews I had already signed my contract for transport(prior reviews are kinda negative), so needless to say I was a bit bummed. When I brought my concerns to Kevin we had a very candid conversation , and he answered me honestly and openly. My car was dispatched and picked up within 24 hours and delivered in perfect shape by Alex(pleasant and courteous as well). I would have to give Kevin an A(+) for customer service and honesty. If you need your auto transported, give these guys a shot, you won't be disappointed. (you can also check out their reviews on transportreviews.com) read more

Kevin is the best. THIS is a review for customer service because I chose not to ship car. He talked to me for 25 minutes and I'm not using the service. THIS IS old fashioned customer service at its finest!!!!! Will be in touch, Kevin and will recommend you to others!!!!!! read more

Dont use even bother with this company, they mis-represent themselves from the very beginning and not even disclose that they are a broker.. I tried shipping a car from the Midwest to the California and they immediately said they would pick up my car and ship it.. I provided them with my address, number and the numbers of the shop where the car was to be delivered to.. they only contacted the shop in California but never the shop where the car was going to be picked up from.. This went on for over a week of promising the car would be picked up. They took my $150 non-refundable fee and never delivered their promise or my car.. Call these people if you want to throw $150 out the window and into their pocket.. Real convincing scammers... read more

I posted a review on All Coast Transport last month, it mysteriously now is not here. Nothing but false promises. Denise was my contact in November 2018. I worked with a very flexible timeframe. I made all the calls. Promises made were never fulfilled. I last spoke with Denise in January who promised to call me as soon as she could coordinate the pickup of a car I purchased from Idaho, just over the state line from Spokane Washington for shipping to Los Angeles. Shipping a vintage automobile purchase I was excited but I was under no time constraints. Every promise made was followed with excuses for weeks and weeks. I made the mistake of paying a $150 non-refundable deposit upfront. That is all they wanted. I gave up getting what I was promised, hired another company and to date have never heard from All Coast/Denise. Total scam. Avoid at all cost. read more

I had my car shipped from California to Ohio. Kevin stayed in contact. He talked to me about vitamins. Seemed like a decent guy who was putting in the effort to make things right. Some things are out of his control. I realize an exact shipping time and delivery time is hard to pinpoint, but not knowing the exact date is frustrating. The communication wasn't great, especially with the delivery driver. It was a mini-nightmare. It seemed like they would tell me what they thought I wanted to hear regarding shipping/delivering times instead of what to expect. This caused problems. My pickup date was changed and my delivery date was too. I didn't mind the change. I did mind the short notice because it was difficult to adjust my schedule to it. The driver showed up several hours earlier than he originally estimated to pick up my car. I wasn't even there because he didn't call me until he was 20 minutes away. Before delivery, I told him I'd had a car shipped to this address in the past and there is plenty of room for a large truck to drop it off and easily turn around. He didn't listen. He parked his truck a couple miles away and drove my car to the delivery address after I told him not to drive it. I wanted to keep the mileage under 10,000 to help market and sell it. Unfortunately, this didn't happen due to a joyride taken without my permission. There were 50 additional miles on the odometer. I was expecting about 3 or 4 extra miles. He asked me to drive him back to the truck even though I no longer had car insurance. The interior smelled bad, but the gas gauge was the same level as it was prior to shipping. I got my car across the country. I got what I paid for since this was the cheapest shipping company I could find. If there is a next time I will probably pay a little more with another company. read more

I just completed a move across the country and had my vehicle shipped. The driver was great and everything was intact however, the dispatcher of the company (Kevin) was very unprofessional. He lied about delivery date which was told to me to be on a Sunday, Monday the latest. The driver confirmed that my delivery was scheduled for Tuesday. The dispatcher also increased the price $50. He was very unprofessional by telling me why he couldn't give me updates on my vehicle because he was in church and had a party to attend. I do not recommend this company, Kevin seems nice at first but he doesn't care once he books the jobs and is not considerate of the customer's position. read more

Warning worst experience After reading the reviews I thought this would be a trusting company to use to transport my auto. I contracted them at the end October to have my auto transported between November 19th and December 1st. Kevin contacted me an we discussed transporting from North Dakota to Oregon., He gave me a quote for the time frame I wanted. He required a deposit and I paid it. As we got closer to Dec 1st, 2016. I emailed him ask8ng for an update as it was getting close to cut off date. He replie d he was still working on it. This happened twice then on the 30th of November he emails me to call him asap as he has a driver to pick up my vehicle in 2 hrs. I called and he gave me excuses but said he has someone to pick up my vehicle but oh BTW it will now be $250.00 more then quoted I agreed as I was I was at my cutoff date. I asked why and he said because I (me) waited until last day to set this up. I was pissed as I called in October to get the process started and I gave him a 2 week window for dates to ship it. So I agree. The company picks up my vehicle then tells me they dont go to the Oregon, they only go to washington. Even tho set the delivery up for and agreed to Oregon and have signed papers saying it will be delivered to Oregon.. I called Kevin and long story short he tried to again get another 150.99 from me to tow truck drive my vehicle from Washington to Oregon. I had to finally get very upset and have someone drive to Washington to location the transport company was dropping my vehicle to pick it up. The vehicle was never delivered to the agreed location and Kevin jacket with me and increased the original agreed price. This was the worst experience ever. I would not recommend this company. I am putting in a BBB complaint..... read more

My review of All Coast Auto Transport showed lots of people angry because of missed delivery dates. But my quote from them was as much as $500 or over 50% less than most quotes. I had some flexibility as to time, so I went with them. Kevin was more than communicative. I get that trying to maximize a truck transport is not an exact science, let alone other travel delays that may occur. Ultimately he delivered a day early. If you need an exact date, I am not sure anyone can do that consistently, but if you have several days of pick-up and delivery flexibility, All Coast provided great service and value for me on a car delivery from Minneapolis to Phoenix. I couldn't have been more impressed. read more

All Coast Auto Transport is my favorite transport company. Kevin G. always gives me a fair and realistic price and explains the desbatch and the difference between open and closed trucks. Kevin is honset, cares and is respectful to my needs. Its my second time transporting with Kevin, and he was amazing. Everything went smooth and on time. Not only was Kevin in contact with me, Kevin had the driver in contact with me also. I can't say enough nice things about All Coast Auto Transport. read more

Very unprofessional person in this company. Even though I mentioned that I have booked some carrier, Thomas P Mandler didn't understand and dropped below email. He wants to help me by calling 911 if I call them first. Jokers Subject: 'Should I Stay Or Should I Go' From: thomas@allcoastautotransport.com (SECOND REQUEST FOR A RESPONSE. IF YOU HAVE , ***THANKS*** I HAVE RECORDED YOUR ANSWER AND YOU DO NOT HAVE TO RESPOND AGAIN.) -------------------------------------------------------------------------- While I've tried to reach you, I haven't heard back from you and that tells me one of three things: 1) You've already chosen another company to book and ship your vehicle and if that's the case please let me know so I can I stop bothering you. 2) You're still interested but haven't had the time to get back to me yet. 3) You've fallen and can't get up and in that case please let me know and I'll call 911 for you... Please let me know which one it is because I'm starting to worry. Thanks in advance and I look forward to hearing back from you." Thomas - All Coast Auto Transport - 561 288 1096 thomas@allcoastautotransport.com read more

This is a terrible company! I tried to use them because they seemed the cheapest and said they could get my car out when I needed it. I needed my car out on 5/20, the first man I talked to said this was no problem and that I would be hearing from the dispatch people soon. I did not hear from the dispatch people until I finally called them 3 days before my expected pick-up to make sure things were moving. The lady that answered did not seem concerned at all that they did not have a truck to pick up my car and that they were "working on it." Finally after MANY phone calls I made to them (most of which they seemed extremely irritated that I was ever calling!) they said they could get a truck out on 5/28, 8 days after I needed it! I took matters into my own hands and called a different shipping company. This company was able to find a truck and get my car on it in TWO DAYS! How could this company do it all in two days when the first company could not? I called them to ask for my $200 refund back since they clearly did not do their job and they said that they "were not a pizza delivery service" and that since I signed a contract I could not get the $200 back. Yea, I signed a contract thinking that I would not be rudely treated and that this company would pull through with their end of the bargain. I am planning on shipping my car a couple more times and I do not plan on using this horribly run company. read more

As a representative for an estate, I had to move a vehicle from Colorado to Virginia. I found a transport review site where All Coast Auto Transport had a great rating. I was contacted by a Thomas P. Mandler from All coast Auto. Thomas was polite and professional on the phone. He verbally guaranteed a flawless transportation service, and we quickly paid the deposit. In the end it was no where near a flawless service. After paying the deposit we were given a pickup date and estimated delivery date. We then heard nothing... realizing that the pickup date was coming up I called Thomas. He then told me that their carrier did not have insurance and they would never put our property at risk... at which point I had to ask the question; when is the new estimated pickup date (I had to pay a representative to be available for the pickup so coordination and communication were vital). I received an email response stating "Because I want to make sure we find the very best carrier I have added $50.00 more for the carrier..." He simply increased the bill after the fact. Thomas assured me he was right on it and as soon as he knew, he would call me. This was followed by several days of no contact. At this point I had to call again where my calls were not answered. I then called from a different number, which Thomas answered. Thomas promised he was right on it and we were the most important customers he had ever had etc. I believe that I was given three different pickup dates. After several days more I called, planning to lose the deposit and find a transport company that is not rated F on the BBB. I simply asked Thomas for honest information, where I made it clear that honest bad news was fine... if he did not know the date... just tell me! so that I could tell the reps in Colorado and Virginia to stand down and not hold their schedules for phony dates. I told him I was prepared to cancel based on the BBB rating his company had and he told a blatant lie, that the BBB gives you an F rating for not paying for a membership. I asked that either he schedule the transport, or tell me he was going to keep the deposit and I can move on. Several days passed and when I called he gave me the contact for the driver. After contacting the driver I had to re-negotiate the price. The driver showed up when promised but I soon received a call from my rep that they were not prepared to load the vehicle without keys... a detail that I reiterated with Thomas many many times. My rep was able to arrange for the vehicle to be opened and the drivers did a fine job. In the end the biggest problem was that a polite tone does not cover up a complete lack of organisation/honesty/ and communication. In the future, I will rely on the BBB and other reputable review sites such as Angies List/ Yelp, etc. read more

Kevin was nice at first until I started asking questions about his claim that he was not like the other brokers. My car was already on central dispatch and he was trying to take the deal from another broker I already had on it. He tried to make it seem like he was going to handle the shipping as a carrier when in fact he planned to broker it out as well. He was very sneaky about it trying to say that he had access to over 2,000 drivers personally. I think he meant through central dispatch:) When questioned about it, he said that I would have to enter into a contract with him and pay (by law and cited some bogus legal code) or else I would be functioning outside of the law and he couldn't do anything for me. Almost like he was trying to scare me into it. I was so scared:) He said pay first and then we will try to connect you with someone. I said, just like the others right? He got upset at that point and hung up. They just want your money. Stay away. Thanks so much Kevin. read more

AWFUL! They are a bunch of liars. They tell you what you want to hear, the price and timing you want, but in the end you're at the mercy of the truckers who bid on your car. In the end, they will deceive you into paying the $200 non-refundable deposit and you'll be screwed - the truck drivers almost never will accept the low price that All Coast Auto Transport quotes you at. I ended up having to spend hundreds over what they quoted me and wait weeks longer than they told me, all because they SUCK! I highly recommend that you find another company to work with. Kelly is especially deceitful, so beware! read more

We had a terrible experience with this company. They quoted us a price of $700 to transport our car from Anna Maria, FL to Brunswick, ME. We explained that we would be leaving Florida on Friday. They assured us that they'd pick up the car Tuesday or Wednesday or Thursday. On Thursday they told us that we had to give them $200 more and that the car would be picked up on Sunday (so we had to leave it with friends). It actually didn't get picked up until the following Wednesday, which meant that we had to rent a car in Maine for ten days at a very high price. The whole experience caused an enormous amount of anxiety and anger. read more

All coast transport did not ship my car....just took my deposit....did not return calls....I signed up and was to be picked up a month ago....the employees were nice on the phone and kept putting me off by stating "its in dispatch"....they bid low so no trucker will pickup your car and you end up going with another company read more

Steven, the rep I spoke with, assured me that my car would be picked up the week I wanted without any problem. He also stated that it would cost 1200 to ship my car across the country. This seemed fair. Many other companies were posting the same $. Well, an extra 250 was added on because they could not find someone at the quoted price and I waited a month before they actually picked it up. They would not refund my 200 deposit so I was held hostage or lose my 200. NEVER use this company (ALL COAST AUTO). Research before you commit. read more

Avoid! If you're a first timer to the automible shipping world, as I was, do your homework prior and look elsewhere when it comes to transporting your vehicle. What I was told by Jon(a manager) regarding a quote prior to making a non-refundable couple hundred deposit, and what happened on the date I arranged to have my vehicle shipped were two different things. My vehicle being inoperable was a concern (it needed a simple jump due to a dead battery), however was informed by Jon as this being common and it costing me an additonal $50 as such. Apparently in the transporting industry, not at all communicated by Jon mind you, the driver (a separate entity) calls all the shots and may require additional fees when the time comes. This is not as simple a process as make a phone call, put down a deposit, arrange a date to have your vehicle shipped... at least not with All Coast Auto Transport anyway. Jon neglected to return a call from me on the original agreed upon pick up date, equating to me having to speak with two other managers a day later (Helen, an office mngr, and Denise, a dispatch one). ACAT advertises 'door to door' service, until I was informed by Denise that my destination city was 'uh, not a popular one.' Thanks Denise. It would have been splendid to have been advised of that 10 days prior when my deposit was put down, and not the day after my car was supposed to have been picked up. Three separate phone calls and two days later then promised, it took the shipment team all of five minutes to jump and stow my 2-seater convertible...costing me an extra $200. Again, drive your car or look into a another shipping company... an overall humiliating and costly customer service experience... read more

hi this is angel and we have a contract to move a dodge van from atlanta to tyler. when do you plan on fulfilling this job??? you have charged my disabled parents for the deposit a week ago and we are still waiting. the car is supposed to reach tyler on sunday.... that's tomorrow! that's what you had claimed that you would do! please call and update on when this job will be completed read more

SO at first the older reviews where a concern for me. I did not want to run into any issues when shipping my car. But I can say that All coast auto or any other transport company has control over what a carrier may do. What you are coming here to find out is what this company is about and I'm sure what want is Denise at All coast Auto some one that will be excellent and courteous and give you a great experience. My carrier gave me the worst experience but because of Denise everything worked out for me. If your smart you want to know if the company you pick is trust worthy , kind, and in times of crisis will go to War for you and you get that kind of astounding service with Denise at All coast. I don't advise going with any other company that can't do the same. At lease now you know this company will have your back in the smooth trips and forbid it, even with the bad trips; to get the job done. Its important to remember reviews that are all positive are nice and all bad are discouraging but there are way more in between type of events happening so I'm giving them full stars because they have both ends covered and even the in between. I really do appreciate her helping me in my experience with All coast auto transport. read more

I was referred to Denise at All coast by a relative who she had done business with her before a couple of times. I was stressed out and confused because I initially put my information into a search engine (BIG MISTAKE!!!) My phone literally never stopped ringing and the e-mails!!!! INSANE!! I had people giving me all different prices and some were very aggresssive , it was crazy!! I felt like I was in an ocean filled with sharks , wondering who was going to get that first bite! Well I finally called my niece who had her car shipped a couple of times and she told me she used All Coast and to call Denise. This woman was so wonderful to work with, explained everything to me in detail , gave me price which was acceptable to me and everything from that point on went as smooth as possible! She also saved me $100 on the the original price and the driver hired was also amazing! Call Denise 561-288-6261 she will do right by you! read more