The customer service is excellent! They helped us get what…read morewe needed.With a really good selection and great prices ! Very happy with my sandals!

I love supporting our local businesses and when my son needed new sneakers we stopped by. I've…read morealways heard great things about this long time Westside staple. Upon entering we were greeted promptly. It's not a huge store but has a lot of variety. Unfortunately they were not competitively priced. Sneakers in the triple digits are just not in our budget. Still I may come back for their annual tent sale and see if there are more budget friendly options.

Great deals on great shoes and brands . Always come to sales early bc the more common sizes of the…read morebest shoes will sell out quick. The service is great. Feels like Nordstrom

Amazing store. I love all their products I go almost every month and they always have great sales!…read moreBig shout out to the employees who helped me in clearance

I have never stepped foot inside Premier, but I am a fan because of their fantastic customer…read moreservice via online purchasing. I'm a sneakerhead, and Premier has been my first choice when it comes to procuring Nike SB Dunk sneakers. They have always been consistent and fair when they release a new sneaker, and although some versions of the SB Dunk sell out almost immediately, I've been able to get my hands on a pair or two. Once I've purchased a shoe from Premier, depending on the time of day, that purchase has shipped out on the same day and arrives at my doorstep in a couple of business days. My most recent purchase was the SB Dunk Low Pro Aluminum. I bought these shoes on their website on the afternoon of 2/4/25 and, as I write this, they have arrived at my home the morning of 2/7/25. That is quite the speedy turnaround. If you seek skate gear and clothing with fast and friendly service, check out Premier. They are prompt and professional from start to finish and their products are of the highest quality. Thank you, Premier! JV

They are the worst company to buy shoes from online over chargedcfor shipping and returns,buy…read moreanywhere alse

I was looking for a pair of good walking shoes for an upcoming trip, so I stopped in to DSW to try…read moresome on. I was greeted when I walked in and a salesperson stopped by as I was looking around to ask if I was finding things okay. They have a pretty large selection of women's shoes as well as lots of sale shoes towards the back. You can also find accessories like socks and purses as well as knickknack type toys, etc. towards the front checkout. I was able to find the shoes I wanted fairly quickly, but they were a little limited in my size (6-6.5). I think you can have them order different sizes and get them shipped to you. They have a rewards program where you can earn points. The shoes I went with were cheaper at DSW than on Amazon. Overall I like DSW and think they have a good selection of different styles. It's nice to be able to try stuff on in person, especially shoes. Parking in this area is a bit of a nightmare as the parking lot is always crowded and it's not laid out very well.

Thankfully these places stopped calling customers names like "shoelover." Maybe that wasn't meant…read moreto be an insult but it sure sounded obscene. This is a bigger DSW with a great selection for women, less so for men, and with the usual weak range of sizes on location. They must use some sort of odd formula that dates back to a thinner, shorter America raised on hard little baby shoes. They have no men's 10E at all, which is not that unusual a size. I know DSW carries this size because online I can easily find it. The brick and mortar stores are useful to come in and see the shoes, but if you have a wide, narrow, small or large size you're not going to go home with a pair of shoes from here. Since this is Western Michigan where there seems to be some sort of heavily enforced law that all salespeople be nice, the salespeople here are nice.

Customer service. I was asked three times by the same person if they could help me while shopping…read moretoday. I said no thank you. I'm just looking. I ended up finding a couple of pairs of shoes, and I wanted to also purchase some footies but the style I wanted were on a row too high for me to reach. I approached the employee who was standing behind the counter at the register near me, and who had previously offered to help me. I asked her if she could help me get the socks from the top row down and she mumbled, "sure I'll have to jump but I can try." I told her there was no reason to jump that I could have done that but I pointed to a ladder on wheels a few feet away and said I thought you could use that. There was a young man stocking but he wasn't using it at that moment. She got up on the ladder and I had to repeat myself a couple of times as I told her the ones that I wanted to see. She got the socks, pushed the ladder back to the other employee and mumbled something under her breath as she went back to the register. While I was trying to decide if I wanted the socks she asked me if I wanted already and did I just want the shoes. I tossed the socks on the counter away from my shoes, and said "I guess so. I wanted to see some other socks but I guess that's not an option" my sarcasm was lost on her. She said, "so just the shoes?" And she started to ring me up, but I was so put off by her attitude that I said, "never mind. I'll buy these on line instead." She stood there acting surprised and not understanding what had just happened. She was rude and I'm not going to spend my money in a store where someone is making smart Alec comments to me and mumbling under their breath as they walk past me. I was one of maybe three people in the store and it was about 30 minutes after they had opened so it wasn't a situation where she had been working all day and was tired. I've been there before and that same employee was behind the register making wise cracks. I can ignore that sometimes but not today. Someone else can have my business and my money. I love Skechers and will continue to buy them but not from this shop.

If you like Skechers you can find a LOT of them here :) It…read moreis good to be able to try them on.

MoDiv is a small business incubator that gives retail start ups and established business that wish…read moreto expand, short term, flexible and affordable leases in a well traveled part of town. Assuming the name stands for its location -on the corner of Monroe and Division street- it is in the heart of downtown Grand Rapids and easy to find accross from the Civic Center and the police station. Currently, it hosts several clothing and accessory shops as well as a shoe store, floral design area, an ice cream shop (with amazing homemade cones!), and a soap & candle type shop. Because of its nature, shops rotate in and out so make sure you check in often to see whats here. On my most recent trip, I checked out Blu- Goodwill ' s fashionable new and used women's clothing shop for some great deals. I also explored the soap and candle shop for yummy smells. They have one particular candle called 'the queen of farts' that had me cracking up! Don't worry- it did smell good!

Overcharged for item compared to stickered price. They would not do a price adjustment and manager…read morerefused to comply with the MI Scanning Law!

So I went in to get some new sneakers. I had the sales clerk approach me and offer help. I usually…read morelike to shop on my own but I've been having issues finding something that works well for me. So I said sure and explained the issues I've been having with other shoes. She made a great recommendation and I love them! She was very personable and offered good advice. Super happy with my purchase.

I have shopped with Gazelle since high school when I lived in Kazoo and my mom bought my shoes. I…read morelove going in here the staff are knowledgeable and take their time with you ensuring you receive the best fit for your foot. Ben helped me today and I Initially went in for Altras for no reason other than they had a red shoe once (call me shallow it's fair here!). Trying on an Altra the hand to glove feeling wasn't there. Ben took his time and ultimately I purchased an ASIC model. I even tried on Nike, who have began making wider shoes (Ben told me!). Always an enjoyable and pleasant experience here!! Every time I leave I feel like I want to run a marathon..

I was at work today in Whitehall and called this store ahead of time to ask if they had the New…read moreBalance Fresh Foam x860 in sizes 12.5 or 13.. I was told they did, so I said I would come after work to try them on. Keep in mind gas is expensive. When I arrived, a friendly saleswoman tried to help me, but they did not have either size. And so she asked the guy employee to check, he also came back with bad news. The saleswomen was very apologetic and I understood, but as I was leaving male employee said something along the lines of, "Maybe he (the customer) was heard wrong." That response bothered me more than the store not having the shoes. If you're unsure what a customer said over the phone, confirm it before telling them the item is available I didn't know there was an 880 or an 860. When I worked at Arby's when I was younger, we were taught to repeat an order back to the customer to make sure we had the order correct. The same basic principle applies here. I guess the internet is where I have to go.. Thanks

Service here is good with knowledgeable staff. Good…read moreselection of higher end work boots and shoes Prices are fair might find cheaper online but you risk not trying your shoes on before you buy

A family run shoe store that is a great place to buy work shoes. Safety toe, soft toe, slip…read moreresistant, electrical rated. You name it, they have it. And what they don't have, they are willing to order for you. This location focuses more on work boots/shoes, so if you're looking for something casual or dressy you're better off trying the Mieras on Leonard street. Brands include Timberland, New Balance, Carolina, Red Wing, Sketchers, and a whole lot more. They also carry socks, laces, and insoles. Service is really great, they want to be sure that you're happy with your purchase.